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Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP laptop 17-ak0xx.

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HP laptop 17-ak0xx Satisfaction Reviews

Average Satisfaction
 
  3.31 out of 4

Percent Freezing
18%

Percent Slow
40%
Make
HP
Model
laptop 17-ak0xx
PC Type
Portable
Total Votes: 678
3%
 
7%
 
47%
 
43%
 


Date Comments Satisfaction
3/19/2019 3:41:16 PM This is a wonderful computer and works well.
 
  4.00 out of 4
4/24/2020 3:01:14 PM new hard drive 4/23/2020
 
  4.00 out of 4
6/13/2020 6:53:25 PM So far so good. I will be checking out the app. thank you
 
  4.00 out of 4
10/10/2019 8:12:10 PM up to date
 
  4.00 out of 4
11/15/2019 4:54:34 PM This is a new pc to me. I had to get this one as a replacement for one that was being repaired.
 
  4.00 out of 4
2/26/2019 10:19:56 AM I have had it for 10 two 15 years!! has saved my butt many times!!! Bill Harwig
 
  4.00 out of 4
8/19/2018 4:42:23 PM outstanding
 
  4.00 out of 4
9/15/2018 1:57:17 PM brand new
 
  4.00 out of 4
11/26/2018 8:39:31 PM cpu works well so far (11/26/18)
 
  4.00 out of 4
6/1/2018 11:30:59 PM Brand new
 
  4.00 out of 4
6/4/2018 10:33:13 AM just bought it so i put you on it
 
  4.00 out of 4
6/8/2018 6:41:32 PM Brand new. First time I have used it.
 
  4.00 out of 4
5/19/2018 4:52:53 PM I need my paid accunt. I have the key, but don't know where to load it to get the paid account.
 
  4.00 out of 4
8/6/2018 4:38:50 PM You have to have protection these days and this is the best.
 
  4.00 out of 4
3/9/2018 9:58:09 AM New Computer
 
  4.00 out of 4
3/15/2018 6:03:30 PM very good computer
 
  4.00 out of 4
3/16/2018 10:07:53 AM Very nice computer
 
  4.00 out of 4
4/3/2018 7:54:56 PM new computer - just setting it up
 
  4.00 out of 4
4/5/2018 2:39:15 PM Computer is new, just purchesed it.
 
  4.00 out of 4
3/22/2018 12:56:40 PM It is brand new, so I don't know of any problems relating to satisfaction yet.
 
  4.00 out of 4
4/19/2018 3:50:46 PM I want to make sure that I am making tne right chose and want to be very satisfied with your american made product.
 
  4.00 out of 4
2/3/2018 5:40:56 PM new
 
  4.00 out of 4
12/7/2017 5:26:19 PM Brand new
 
  4.00 out of 4
1/22/2018 12:44:27 PM i am not sure if i am on my account or anothers after this technical support[Ticket #IGM-886-41042]: 9402736492 . my email sign in used to be [email protected] and now it appears to be [email protected]. I do not have any yahoo.com email. i also have no idea how to change it.
 
  4.00 out of 4
10/25/2017 10:54:02 AM newso only wsed short time
 
  4.00 out of 4
11/10/2017 9:20:55 AM it's amazing!
 
  4.00 out of 4
2/2/2023 9:54:41 AM it works well
 
  4.00 out of 4
9/21/2017 3:30:32 PM sometimes runs slo hoping pc matic will correctw
 
  3.00 out of 4
11/16/2022 2:18:19 PM older laptop buy OK for now
 
  3.00 out of 4
8/21/2023 11:19:20 PM neeed time to invistagaye the operations of this.. new hard drive old lPTOP.
 
  3.00 out of 4
10/27/2017 10:14:30 AM it is new, I am just setting it up. it is a touch screen, it and is supposed to have a large amount of ram.
 
  3.00 out of 4
7/8/2017 4:34:22 PM I wish the PC Matic would run quicker on my computers..
 
  3.00 out of 4
12/16/2017 5:11:51 PM just purchased product
 
  3.00 out of 4
12/23/2017 11:19:43 AM Just purchased
 
  3.00 out of 4
12/12/2017 10:10:06 AM New laptop. I don't know much about it.
 
  3.00 out of 4
12/12/2017 1:02:22 PM just stsring today
 
  3.00 out of 4
2/5/2018 11:17:10 AM This is a new laptop/ still gettig the hang of Windows 10
 
  3.00 out of 4
2/14/2018 6:06:47 PM Haven't used computer since install and intial scan.
 
  3.00 out of 4
11/21/2017 2:38:10 AM Its new. I just got it.
 
  3.00 out of 4
11/21/2017 11:33:51 AM kind of slow
 
  3.00 out of 4
11/21/2017 9:10:57 PM Don't know yet. we just installed it.
 
  3.00 out of 4
4/21/2018 4:25:17 PM I bought 5 pc option and how do i see the 5 pcs when i log in.
 
  3.00 out of 4
3/30/2018 5:35:18 PM this is a new computer, have not used enough to know if I am satified with it or not
 
  3.00 out of 4
4/8/2018 5:16:49 PM New computer to me
 
  3.00 out of 4
4/17/2018 5:46:45 PM Just got it It's new
 
  3.00 out of 4
3/9/2018 3:02:42 AM I just received it.
 
  3.00 out of 4
3/20/2018 4:43:40 PM New - so far so good
 
  3.00 out of 4
5/23/2018 5:55:48 PM Just got it today
 
  3.00 out of 4
7/6/2018 5:36:49 PM it is a new computer and has not been used
 
  3.00 out of 4
7/14/2018 8:30:51 PM I was having many issues with the computer rebooting for no reason and they went in and turned a bunch of stuff off so there area many things I can't see on my computer like pictures..Haven't the slightest idea which picture is which
 
  3.00 out of 4
8/2/2018 12:58:51 PM I don very don't like windows very much.
 
  3.00 out of 4
2/25/2019 4:15:32 PM a wee bit slow
 
  3.00 out of 4
5/19/2018 4:01:05 PM I just purchased this computer. so I am sure how satisfied I am.
 
  3.00 out of 4
9/26/2018 9:17:09 AM New currently completing set up process.
 
  3.00 out of 4
8/30/2018 7:34:12 PM worked quite well so far
 
  3.00 out of 4
3/3/2019 5:01:46 PM Sometimes the Windows Updates fail to install and to be rerun.
 
  3.00 out of 4
8/15/2018 11:38:48 AM It's not as prompt as I would like.
 
  3.00 out of 4
6/28/2019 11:04:30 AM pop ups cause issues.
 
  3.00 out of 4
12/13/2018 10:18:14 PM not yet
 
  3.00 out of 4
1/8/2020 12:14:35 PM Seems repsonse to everything is slow.
 
  3.00 out of 4
4/2/2019 7:30:34 PM N/A
 
  3.00 out of 4
1/23/2020 11:36:14 PM This computer seemes to take a really long time to start up and open programs.
 
  3.00 out of 4
1/30/2020 10:54:08 AM seems to lock up occasionally
 
  3.00 out of 4
8/25/2020 11:37:10 AM Just returned from being serviced.
 
  3.00 out of 4
10/15/2020 11:49:14 PM pretty good
 
  3.00 out of 4
5/17/2021 4:47:53 PM Works well when it's not slow.
 
  3.00 out of 4
8/5/2021 3:36:23 PM Just installed SSD to replace hard drive
 
  3.00 out of 4
8/15/2021 12:11:28 PM This hp laptop Is 5 yrs old so im not surprised at how the speed has decreased since buyiing.
 
  3.00 out of 4
2/7/2021 5:26:09 PM still very new and not sure what to say...
 
  3.00 out of 4
3/28/2022 12:11:41 AM pc stop and go, stop and go.
 
  2.00 out of 4
1/17/2021 8:23:01 AM It is slow and unresponsive at times
 
  2.00 out of 4
1/17/2021 8:36:12 PM This device is slow and frezes on a regular basis
 
  2.00 out of 4
7/3/2020 8:34:09 PM Always has been slow. Booting up and loading pages.
 
  2.00 out of 4
10/16/2020 8:07:12 AM slowest computer Ive ever bought. Will never buy anotehr HP again. Cheaper laptops have perfomred much better for me.
 
  2.00 out of 4
4/22/2020 12:13:02 PM Good but running and downloading slow lately
 
  2.00 out of 4
10/4/2020 2:17:45 AM It is slow
 
  2.00 out of 4
1/17/2020 8:20:48 PM slow booting up. I feel Ive beeen hacked on more than once
 
  2.00 out of 4
5/22/2020 2:47:11 PM Slow to start
 
  2.00 out of 4
6/12/2020 8:28:10 PM runs choppy,very slow.
 
  2.00 out of 4
3/7/2020 10:35:58 PM Becomming slower and slower...
 
  2.00 out of 4
11/14/2019 5:58:12 PM slow and im getting interupte by adds
 
  2.00 out of 4
5/26/2019 9:01:30 PM [1] I have not run my PC after PC Matic was installed. [2] I am not sure if you allowed / authorized my initial install of "PC Magnum" and "PC Pitstop" instead of PC Matic. [3] I do not want to pay for 5 PCs form$250.00 when I only want PC Matic for 2 PCs. [4] I need PC Matic to fully and completely remove my old PC programs "McAfee - all access and PC Magnum. Frank Popa
 
  2.00 out of 4
12/15/2018 11:45:17 PM Periodically stalls out with disk space recorded at 100%. Less of a problem after a reset and file erase for about 3 days, then the stalling and massive disk use resumed. That is the reason I decided to try your product.
 
  2.00 out of 4
12/3/2018 12:33:24 PM goes off line - doesn't talk to wireless printer
 
  2.00 out of 4
5/11/2018 11:17:34 PM I had to recover the lapyop 2x. Once with file system in tact the other was a total recovery. I bought this laptop new from Amazon a month ago.
 
  2.00 out of 4
6/30/2018 9:14:13 PM seem to have a hard time downloading programs etc.
 
  2.00 out of 4
3/12/2018 10:58:09 PM Had p.c. matic before AND when I did nodt renew, I feldt your system condtinued to interrupt. As a laymen, was not sure if you actually helped me. Likewise, most computers, as did dthis one, reportedly comes with built in security. However, I like you are an American company, a reasonaable price, permit up to 5 computers, so other services were solicting me, SO I thought I would give P.C. Matic another chance as I like your ads and that you are American company at reasonable price. DO not know the answer to questions below, etc, as I don't know what speed my computer should be runnning? Dut I will answere yes, just in case. thought cable service of Dish here in Mulvane,Ks AND cox.com in Wichita, Ks
 
  2.00 out of 4
3/8/2018 8:36:54 AM Takes 8-9 min to reach desltop. when purchased, took only 1 min. Get blank screen occasionaly, and then reboots.
 
  2.00 out of 4
3/8/2018 11:29:41 AM slow computer
 
  2.00 out of 4
3/17/2018 1:56:06 PM see previous comments
 
  2.00 out of 4
1/20/2018 1:47:26 PM LESS THAN 6 MONTHS OLD AND HAD DO A COMPLETE FORMAT AND REINSTALL WINDOWS 10. TOOK 12 HOURS TO COMPLETE.
 
  2.00 out of 4
12/14/2017 10:04:31 AM no wifi
 
  2.00 out of 4
4/9/2023 10:22:31 PM Slow and sluggish.
 
  2.00 out of 4
5/17/2022 2:35:15 PM too long to start up, runs slow.
 
  2.00 out of 4
1/12/2018 2:43:18 PM Runs slow and turns off randomly.
 
  1.00 out of 4
1/28/2018 4:53:05 PM New computer. Too slow
 
  1.00 out of 4
2/24/2021 6:17:04 PM I don't see my lap top added. too confusing
 
  1.00 out of 4
11/18/2020 2:33:51 PM horribly slow
 
  1.00 out of 4



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