Software Icon

Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

 Go Back

Welcome to the Dell Computer Satisfaction Reviews

See below results for reviews relating to DELL optiplex 3020.

Search For Computers By Brand

Dell Computer

DELL optiplex 3020 Satisfaction Reviews

Average Satisfaction
 
  3.26 out of 4

Percent Freezing
17%

Percent Slow
33%
Make
DELL
Model
optiplex 3020
PC Type
Commercial Desktop
Total Votes: 1955
2%
 
7%
 
53%
 
37%
 


Date Comments Satisfaction
3/29/2016 1:13:43 PM Love it!
 
  4.00 out of 4
11/6/2016 2:04:51 PM New
 
  4.00 out of 4
1/25/2016 8:19:14 AM replacement computer
 
  4.00 out of 4
10/30/2015 5:48:39 PM Very efficient, easy to use, and quick!
 
  4.00 out of 4
11/24/2015 11:36:17 AM New PC purchased to replace odl Windows XP PC. So far, so good...
 
  4.00 out of 4
7/11/2015 6:28:35 AM Brand new - pick up a trojandownloader:win32/Rottertu.A
 
  4.00 out of 4
4/2/2015 10:30:10 AM great! lovin it all day long...
 
  4.00 out of 4
10/24/2014 5:18:56 PM It's new and fast
 
  4.00 out of 4
3/12/2020 8:51:10 AM Purchased 3/11/2020
 
  4.00 out of 4
1/27/2021 11:17:06 AM Great product made in USA!
 
  4.00 out of 4
1/27/2021 1:36:35 PM ebay bargain
 
  4.00 out of 4
8/28/2020 6:45:41 PM I know it is safe with you
 
  4.00 out of 4
5/29/2020 12:20:27 AM I feel very secure, I am pleased with PC Matic I will never use any other security
 
  4.00 out of 4
5/30/2020 2:07:18 PM brand new
 
  4.00 out of 4
4/9/2020 8:37:02 PM love pcmatic
 
  4.00 out of 4
7/27/2020 8:17:20 AM easy to use and very good product
 
  4.00 out of 4
7/14/2021 12:00:18 PM ok
 
  4.00 out of 4
1/1/2021 11:51:15 AM I have it on 3 other machines
 
  4.00 out of 4
11/29/2021 2:41:48 PM Main Computer
 
  4.00 out of 4
3/10/2022 9:19:12 AM its neww
 
  4.00 out of 4
1/18/2021 5:22:01 PM my brother is wonderful
 
  4.00 out of 4
10/22/2020 6:29:22 PM A new (to me) PC to replace my older and slower PC
 
  4.00 out of 4
6/14/2021 6:40:10 PM It is fast.
 
  4.00 out of 4
10/29/2021 12:01:32 AM Updated from what I had before. Very satisfied with it!
 
  4.00 out of 4
1/31/2022 6:25:05 PM It is fast and does everything I need it to do.
 
  4.00 out of 4
9/29/2017 2:23:20 PM I have a great deal of appraisal files and software on this system and it performs well.
 
  4.00 out of 4
8/21/2017 4:51:13 PM just started to use. need to see if I like this
 
  4.00 out of 4
5/28/2017 10:31:29 PM Recently aquired
 
  4.00 out of 4
4/6/2018 8:29:15 AM server for club POS runs well
 
  4.00 out of 4
4/6/2018 8:48:48 AM Bar computer works well
 
  4.00 out of 4
4/6/2018 10:04:34 AM Kitchen Computer works fine
 
  4.00 out of 4
2/24/2018 1:05:16 PM refurb just bought it
 
  4.00 out of 4
3/8/2018 2:20:14 PM jUST REPLACED THE WINDOWS 10 WITH WINDOWS 7 BECAUSE 10 SHUT OFF OUR USB PORTS.
 
  4.00 out of 4
8/21/2018 12:13:07 PM Please remove the mandatory survey
 
  4.00 out of 4
8/21/2018 12:17:02 PM Please remove the mandatory survey
 
  4.00 out of 4
12/21/2018 10:53:08 AM Much faster than my old one. New refurbished mashine.
 
  4.00 out of 4
1/26/2019 9:32:29 AM brand new refurbished dell
 
  4.00 out of 4
11/29/2018 8:25:22 AM Been using it for years.
 
  4.00 out of 4
6/4/2019 4:23:19 PM refurbished just got it
 
  4.00 out of 4
10/7/2022 11:56:01 AM faster than my old one.
 
  4.00 out of 4
9/22/2022 2:44:24 PM aaa
 
  4.00 out of 4
8/24/2022 12:06:56 PM its slow and keeps shuting down my games
 
  4.00 out of 4
5/14/2023 9:08:09 AM brand new (Refurbished right out of box)
 
  4.00 out of 4
1/30/2021 1:04:50 PM No problems until I installed your software and attempted to run.
 
  4.00 out of 4
10/29/2014 9:11:14 AM We can dance if we want to. We can leave your friends behind. Cuz your friends don't dance, And if they don't dance, Well, they're no friends of mine.
 
  4.00 out of 4
5/25/2022 2:55:54 PM It's brand new
 
  4.00 out of 4
8/16/2018 12:45:43 AM This computer is fast!!
 
  4.00 out of 4
2/9/2023 5:19:46 PM your prtocedure for adding a PC to my account is terrible
 
  3.00 out of 4
11/18/2022 4:04:47 PM Brand new computer.
 
  3.00 out of 4
12/20/2018 8:46:51 PM Western Digital Passport External Hard Drive Software doesn't see the unit, even if Windows Explorer does.
 
  3.00 out of 4
2/23/2023 3:34:46 PM This is a replacement computer for one that would not boot up. I'll need to get that one removed from the list of those being serviced.
 
  3.00 out of 4
7/28/2022 6:05:05 PM New purchase.
 
  3.00 out of 4
7/21/2022 7:12:27 PM it is not used as much as our primary computer
 
  3.00 out of 4
7/1/2015 10:43:20 AM Testing a refurbished computer we bought for work
 
  3.00 out of 4
9/24/2015 2:47:27 PM It is only an hour old.
 
  3.00 out of 4
8/26/2023 4:21:19 PM This one has a higher speed and capacity cmpared to my las desktop
 
  3.00 out of 4
8/18/2022 12:41:24 PM don't know - just got this pc
 
  3.00 out of 4
9/5/2022 1:23:05 AM looses connection to the internet during oovernight use
 
  3.00 out of 4
3/14/2023 8:11:54 PM Very unfamiliar with Win 10. Keeps making me choose US Engkish keyboard layout.
 
  3.00 out of 4
3/15/2023 4:40:39 PM Just purchased this pc and beginning to load programs. Will be used for internet browsing, streaming, record music
 
  3.00 out of 4
12/19/2022 1:35:40 AM this a back up device
 
  3.00 out of 4
9/22/2016 8:30:22 AM I am satisfied with this computer but I would love to work from home on another one.
 
  3.00 out of 4
9/22/2016 8:59:55 AM I would prefer to upgrade to a different computer before starting the job
 
  3.00 out of 4
1/25/2023 5:32:22 PM New to me. It's a factory refurb gaming unit. Som far so good.
 
  3.00 out of 4
6/11/2023 6:12:11 PM New PC. Ask in a c ouple of days.
 
  3.00 out of 4
1/17/2023 2:35:59 PM good for cheap computer
 
  3.00 out of 4
10/29/2022 11:48:29 AM New restored computer just set up.
 
  3.00 out of 4
11/1/2022 11:45:06 PM this is my old pc with a new mother board
 
  3.00 out of 4
8/4/2023 12:21:33 PM Device sometimes disconnects from internet in the middle of a search or watching a movie, etc.
 
  3.00 out of 4
6/29/2023 1:23:13 PM Could run faster, but its due to a weak graphics card
 
  3.00 out of 4
3/30/2023 10:48:53 PM refurbished buy
 
  3.00 out of 4
11/20/2018 5:27:56 PM rebuilt, just got it
 
  3.00 out of 4
7/5/2018 11:11:40 AM The computer often locks up - it is very frustrating - although i'm not sure if it is our service provider Windstream or the computer
 
  3.00 out of 4
12/13/2019 6:07:30 PM In just switched to this computer today. Don't really know its performance yet
 
  3.00 out of 4
12/7/2019 11:38:10 AM at times gets slow till i clean the temp files weekly
 
  3.00 out of 4
5/23/2019 1:04:17 PM Connection to internet iw very slow
 
  3.00 out of 4
4/5/2018 12:08:21 PM slow sometimes and locks up sometimes
 
  3.00 out of 4
5/31/2018 11:43:25 AM computer running really slow
 
  3.00 out of 4
1/2/2018 6:54:37 PM It is an older computer and it is slowing down.
 
  3.00 out of 4
5/9/2019 9:53:57 AM McAfee stops about 10 "potential threats" each day. Yahoo locks up and requires daily reboot of website. Yahoo asks me to install google chrome which is already installed.
 
  3.00 out of 4
9/7/2018 4:04:55 PM I would like a bootable PCMatic startup disk and stand alone program. I wast to be able to better see the progress and more usr interface
 
  3.00 out of 4
7/22/2018 3:37:26 PM There are times when it runs fast. Since upgrading to Windows 10 is slowed down significantly.
 
  3.00 out of 4
7/24/2018 10:08:40 AM Just reinstalled the Win 7 OS, provided by Dell on a USB Flash Drive
 
  3.00 out of 4
1/19/2018 10:05:18 AM Have trouble getting on Internet Explorer
 
  3.00 out of 4
8/21/2017 4:58:59 PM new so need to test
 
  3.00 out of 4
2/8/2018 9:33:35 PM just intstalled. can not give a good rating at this point. so far so good
 
  3.00 out of 4
12/20/2018 10:24:08 AM Bought this computer used.
 
  3.00 out of 4
3/14/2018 7:01:48 AM ?????????????????
 
  3.00 out of 4
8/11/2018 3:37:25 PM This CPU is located at the CSR Desk: Accessed by CSR's, LSP's, Cafe Staff, Accounting & GM
 
  3.00 out of 4
9/25/2017 12:25:11 PM ??????????????????????
 
  3.00 out of 4
6/13/2017 3:11:14 PM some of the software we have is problematic
 
  3.00 out of 4
6/22/2017 2:51:08 PM i havent seen it do anything yet
 
  3.00 out of 4
5/8/2017 3:24:09 PM IT KEEPS GETTING VIRUSES, IT ALSO AUTO REBOOTS EVERY NIGHT AT 11:07PM AND NO ONE CAN SEEM TO FIND OUT WHY
 
  3.00 out of 4
6/19/2017 4:12:10 PM 3.5 year old Dell Optiplex 3020 Win 7 Pro 64 bit, just getting slower and slower with time. I'm graduating to PC Matic from Windows Security Exxentials. I upgraded Hughes Net satellite from Gen4 to Gen5 two days ago and immediately the passwords of three gmail.com accounts were compromised.
 
  3.00 out of 4
5/6/2017 1:06:10 PM JUST STARTED USING
 
  3.00 out of 4
7/29/2016 12:45:22 PM Still new to it.
 
  3.00 out of 4
8/28/2017 8:18:11 PM Memory usage almost full compared to other computers with identical applications.
 
  3.00 out of 4
9/7/2017 6:41:36 PM Most of the time it's fine, but at times it gets very bogged down and runs incredibly slowly.
 
  3.00 out of 4
10/20/2016 3:53:49 PM This is just first scan, so I will reserve final opinion till I do some more.
 
  3.00 out of 4
8/20/2021 11:14:09 AM New so no experience with it yet.
 
  3.00 out of 4
12/7/2017 5:12:13 AM ??????????????????????????
 
  3.00 out of 4
6/25/2021 11:10:59 AM runs slow when loading pictures
 
  3.00 out of 4
6/26/2021 1:58:42 PM For now, I'm satisfied, but need to make sure that you are checking this thing to keep me safe.
 
  3.00 out of 4
2/19/2017 10:45:43 AM i have a 1717 error
 
  3.00 out of 4
2/18/2022 11:30:14 AM new to me referbish
 
  3.00 out of 4
10/27/2020 7:17:43 AM not sure yet, just did first scan and before I can analize this survey came up, I think you should waut a little before this comes up
 
  3.00 out of 4
3/10/2021 3:17:01 PM This computer is more difficult to adjust to my liking. Very different than my other computer which is also running Windows 10.
 
  3.00 out of 4
5/5/2021 7:51:14 PM it,s simple
 
  3.00 out of 4
8/2/2020 10:24:21 AM it gets the job done
 
  3.00 out of 4
7/25/2021 4:36:33 PM so far its ok, nothing special
 
  3.00 out of 4
11/6/2020 4:59:41 PM just got it so don't know yet, itr won't pair with my brother printer
 
  3.00 out of 4
1/14/2021 10:28:15 AM New - don't know whether it is helpful or not, yet.
 
  3.00 out of 4
1/14/2021 9:52:24 PM New to PC-Matic
 
  3.00 out of 4
10/2/2021 11:35:12 AM currently installing
 
  3.00 out of 4
12/25/2020 7:40:13 PM This Computer is a referbished 2015 Optiplex 3020.
 
  3.00 out of 4
4/6/2022 3:47:02 PM Will know more after a few days
 
  3.00 out of 4
4/10/2022 10:58:59 PM I just had to reset this PC because it was getting BSOD warnings. its ok now .
 
  3.00 out of 4
4/12/2022 8:52:55 AM a new refurbished computer
 
  3.00 out of 4
12/3/2021 12:14:31 PM unable to get printner to print
 
  3.00 out of 4
4/29/2021 9:03:32 PM Just bought it. It has a 120GB SSD(solid state drive)
 
  3.00 out of 4
5/8/2020 12:54:16 PM it seems slow accessing sites on the internet
 
  3.00 out of 4
12/8/2020 5:51:15 PM We purchased this computer yesterday, 12/7/2020 and have not used it enough to evaluate. Thank you for your continued protection.
 
  3.00 out of 4
9/16/2020 8:35:49 PM Firest time I have used this program.
 
  3.00 out of 4
7/17/2020 1:18:36 PM some bogus site keeps coming on
 
  3.00 out of 4
11/27/2020 3:14:55 PM x
 
  3.00 out of 4
4/1/2021 9:58:20 PM I had to have a company upgrade to windows 10 from windows 7
 
  3.00 out of 4
3/27/2020 11:17:28 PM It has been a great computer. With two nice monitors, I tnd to keep a lot of programs runing at once, which of late has been slowing it down.
 
  3.00 out of 4
5/6/2020 7:43:01 PM new computer
 
  3.00 out of 4
6/5/2020 10:13:37 AM You need to have a phone help for those of us stumbling around
 
  3.00 out of 4
3/28/2019 11:16:17 PM seems to run a little slow when loading/opening files
 
  3.00 out of 4
4/10/2019 9:06:17 PM Just need time to learn the process and build trust. I hope to be very satisfied soon.
 
  3.00 out of 4
3/19/2019 6:04:48 PM I just installed this product
 
  3.00 out of 4
4/25/2020 10:05:31 AM this computer is new
 
  3.00 out of 4
4/24/2020 12:37:04 PM The computer is ok but it is sometimes too slow
 
  3.00 out of 4
6/6/2015 2:17:07 PM log in to internet sometimes very slow and have to re-boot to clear up
 
  3.00 out of 4
11/15/2014 10:56:37 PM Haven't seenthe results yet
 
  3.00 out of 4
3/22/2016 9:10:54 AM Brand new so haven't used it much yet.
 
  3.00 out of 4
11/13/2015 2:12:42 PM ?
 
  3.00 out of 4
3/14/2016 1:47:35 PM just installed
 
  3.00 out of 4
5/6/2016 9:34:34 AM Asked about satisfaction prior to viewing scan report. But overall, hoping it works out well.
 
  3.00 out of 4
3/8/2017 9:29:45 PM Just ran for first time. undecided.
 
  3.00 out of 4
3/31/2016 9:08:17 PM Doesn't boot up correctly.
 
  3.00 out of 4
9/23/2014 12:19:26 PM Internet speed seems a little slow, but that may be AT&T.
 
  3.00 out of 4
8/24/2014 5:29:31 AM Brand new Dell PC - just installing and running PC Matic for first time.
 
  3.00 out of 4
1/12/2017 8:10:49 PM It's new to me, so I'm still experimenting.
 
  3.00 out of 4
12/1/2016 12:22:38 PM Having install innsues - receiving pop up that I'm unprotected even though I have renewed
 
  2.00 out of 4
1/14/2017 4:33:43 PM something is always running in the background and halts the reboot, waiting to be closed.
 
  2.00 out of 4
8/26/2014 2:25:09 PM slow, locks up & too many pop-ups
 
  2.00 out of 4
8/21/2014 2:55:17 PM it starts slowly
 
  2.00 out of 4
5/12/2016 9:56:59 PM Applications freezing
 
  2.00 out of 4
11/16/2016 6:54:43 PM Runs Slow
 
  2.00 out of 4
8/14/2014 4:55:05 PM Hate the IOS
 
  2.00 out of 4
4/28/2016 2:12:44 PM Seems to lag on websites and take long for a site to open. Also some sites crash on me a few times a day while im working.
 
  2.00 out of 4
10/26/2015 12:54:08 AM Just purchased new PC and internet seems to be running slow. I currently use the Firefox browser.
 
  2.00 out of 4
1/26/2015 1:02:21 PM Lags, esp. when streaming despite download speeds of around 50 Mbps
 
  2.00 out of 4
4/16/2019 3:10:33 PM very slow
 
  2.00 out of 4
10/29/2014 4:32:38 PM Computer freezes constantly with adds.
 
  2.00 out of 4
12/24/2019 11:14:45 AM PCmatic could not download on my computer. I had to have Microsoft download it for me.
 
  2.00 out of 4
5/3/2019 11:41:45 AM its running slow and not allowing software install
 
  2.00 out of 4
9/4/2020 9:56:26 AM STILL TRYING TO FIGURE IT OUT
 
  2.00 out of 4
4/11/2021 5:48:18 PM sometimes locks up but may be a particular program.
 
  2.00 out of 4
4/11/2021 5:47:36 PM sometimes locks up but it may be a particular program
 
  2.00 out of 4
4/11/2021 5:55:58 PM sometimes locks up but may be a program we are running not sure
 
  2.00 out of 4
4/2/2020 10:37:17 AM Slow and has email pop ups frequently
 
  2.00 out of 4
11/6/2021 12:16:39 PM I need a new one, this one is old and cant do the things I want it to do.
 
  2.00 out of 4
5/31/2021 11:27:32 AM Has become too slow
 
  2.00 out of 4
5/26/2021 3:52:46 PM printer not working
 
  2.00 out of 4
9/22/2021 4:58:48 PM its not wi-fi capable
 
  2.00 out of 4
10/18/2016 1:41:18 PM pop ups hinder operatons
 
  2.00 out of 4
7/9/2017 8:38:39 PM frozed a few times
 
  2.00 out of 4
2/7/2017 10:56:02 AM The display does not fit the monitor screen
 
  2.00 out of 4
3/2/2018 4:23:18 PM Locks up, crashes
 
  2.00 out of 4
5/15/2017 12:11:44 PM Slow operating, locks up.
 
  2.00 out of 4
1/18/2018 1:38:28 PM It constantly freezes.
 
  2.00 out of 4
6/8/2018 5:53:06 PM locking up freezing
 
  2.00 out of 4
5/15/2019 9:32:05 AM slow download speeds, slow to open programs and files
 
  2.00 out of 4
11/14/2018 11:08:50 AM it wont update and its slow
 
  2.00 out of 4
5/17/2018 12:12:31 PM Locks up frequently
 
  2.00 out of 4
5/30/2018 1:47:44 PM slow
 
  2.00 out of 4
5/23/2019 1:40:19 PM Computer
 
  2.00 out of 4
9/10/2019 5:03:04 PM It seems like it takes forever to get going and run.
 
  2.00 out of 4
8/7/2023 1:24:57 PM computer runs very sslow.
 
  2.00 out of 4
8/7/2023 9:04:14 AM This Machie runs slowly.
 
  2.00 out of 4
6/4/2023 9:57:43 AM I have had to shut down my PC 3 times from Windows defender warnings. I did a disc recovery and its happend two more times? Malware? I guess you dont guard aginst this?
 
  2.00 out of 4
5/30/2023 1:18:54 PM sloe, erratic
 
  2.00 out of 4
6/13/2023 4:09:57 PM no optical drive and no drive bays to add one
 
  2.00 out of 4
2/17/2023 12:51:09 PM It's old (2017) but does the job. Speed isn't 'fast' but I can live with it .
 
  2.00 out of 4
2/18/2023 9:14:00 AM it's old
 
  2.00 out of 4
8/28/2022 8:36:15 PM I just purchased this PC, it is refurbished. It has been running very slow, and not opening some websites. This is all prior to adding PC Matic, I am really hoping for improvement with my PC Matic.
 
  2.00 out of 4
2/29/2016 9:24:01 AM it will randomly freeze for some reason
 
  2.00 out of 4
4/24/2022 1:05:18 PM Just got it, cannot get backup from older computer loaded.
 
  2.00 out of 4
7/14/2022 9:27:57 AM running slow
 
  2.00 out of 4
7/14/2022 10:31:15 AM got hacked
 
  2.00 out of 4
10/15/2022 12:45:20 PM Gets very slow with just a few windows open
 
  2.00 out of 4
11/2/2022 2:03:24 PM can't access primary drive
 
  1.00 out of 4
5/27/2018 10:28:42 AM very slow at times to open tabs
 
  1.00 out of 4
5/21/2018 11:47:03 PM virus
 
  1.00 out of 4
3/15/2017 5:12:19 PM The twice repeated messaageduring the install was that \pcpitstop\supershield\supershieldHookCpy32.dll could not be found. As best I can tell, that has not been addressed.
 
  1.00 out of 4
5/30/2021 7:48:20 PM adds, b anners, stalling, runs slow
 
  1.00 out of 4
9/11/2020 11:54:43 AM I have had no problems with my Dell
 
  1.00 out of 4
2/22/2020 12:26:51 PM It's working yery well
 
  1.00 out of 4
11/16/2019 11:12:47 AM Can't schedule automatic scans
 
  1.00 out of 4
1/26/2017 4:46:07 PM Has been running extremely slow. Hopefully now will be back fast like it used to be
 
  1.00 out of 4



USA Based Support

Unlimited Calls With a Technology Expert

Support Unlimited from PC Matic includes support and tech coaching via Phone, Email, Chat and Remote Assistance for all of your technology needs on computers, printers, routers, smart devices, tablets and more.
Annual Price
$100
Learn More

PC Matic Newsletter

Our weekly newsletter is packed with computer tips & tricks. As a bonus, receive monthly emails with exclusive offers.

Software

Support

Libraries

Forums