Software Icon

Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

 Go Back

Welcome to the Gateway Satisfaction Reviews

See below results for reviews relating to GATEWAY dx4831.

Search For Computers By Brand

Gateway

GATEWAY dx4831 Satisfaction Reviews

Average Satisfaction
 
  3.32 out of 4

Percent Freezing
22%

Percent Slow
33%
Make
GATEWAY
Model
dx4831
PC Type
Commercial Desktop
Total Votes: 1894
2%
 
7%
 
48%
 
43%
 


Date Comments Satisfaction
5/21/2010 10:51:33 PM some issue with 64/32 bit programs
 
  4.00 out of 4
10/29/2010 5:53:51 AM just today I could not get the desk top to load. The screen was blank and it took several reboots for the desktop to load
 
  4.00 out of 4
9/21/2010 9:00:27 PM I don't know a lot about the workings of a computer and how to use some of the software. I find some of the software programs difficult to understand. I don't understand how they work and what and when I should access the programs and what I should check.
 
  4.00 out of 4
9/21/2010 9:04:29 PM I don't know a lot about the workings of a computer and how to use some of the software. I find some of the software programs difficult to understand. I don't understand how they work and what and when I should access the programs and what I should check.
 
  4.00 out of 4
10/7/2010 1:21:20 PM It's brand new. No issues yet.
 
  4.00 out of 4
10/5/2010 5:06:07 PM Happy with the PC, not so happy with Outlook 2007 locking up fairly often.
 
  4.00 out of 4
10/14/2010 7:22:27 PM Thanks.
 
  4.00 out of 4
10/1/2010 8:40:46 AM New computer. Just hooking it up and installing new software.
 
  4.00 out of 4
10/9/2010 7:51:31 PM jio
 
  4.00 out of 4
9/27/2010 12:38:06 PM
 
  4.00 out of 4
9/19/2010 2:04:33 PM I just bought this computer.
 
  4.00 out of 4
9/3/2010 12:15:39 AM ??HITACHI-Xp??(?????)????PC?????????????????????????????????????????????????????????????? ???????????????????????????XP??????????????????? ??3?????????FLET’S??????????? ?????????????????????
 
  4.00 out of 4
11/9/2010 12:12:10 AM I am thoroughly happy with this selection!! Gateway is Great!!
 
  4.00 out of 4
11/6/2010 2:22:17 PM Just one month old and is great so far...
 
  4.00 out of 4
12/10/2010 8:07:59 PM WWWWSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
 
  4.00 out of 4
11/13/2010 1:11:33 PM ok
 
  4.00 out of 4
3/28/2010 11:01:41 AM I JUST GOT IT, IT HASN'T HAD A CHANCE TO RUN BAD
 
  4.00 out of 4
7/29/2010 7:23:41 PM So far besides the learning curve with Windows 7 Everything's going well!!
 
  4.00 out of 4
7/29/2010 9:36:49 PM Hope No Problems With Computer - Was Just Purchased
 
  4.00 out of 4
7/2/2010 9:31:08 AM
 
  4.00 out of 4
7/9/2010 5:24:37 PM HP Swakjwt 5400 qill not install
 
  4.00 out of 4
6/23/2010 11:38:39 AM New computer. Just hooking it up and installing new software.
 
  4.00 out of 4
6/30/2010 12:35:25 PM Fast, smooth; everything I needed and asked for.
 
  4.00 out of 4
5/24/2010 4:35:16 PM New computer in the house
 
  4.00 out of 4
7/30/2010 6:45:20 PM penis
 
  4.00 out of 4
7/15/2010 11:57:56 AM very fast
 
  4.00 out of 4
3/11/2010 7:46:55 AM yes
 
  4.00 out of 4
4/1/2010 11:57:20 AM i bought it to play world of warcraft
 
  4.00 out of 4
2/26/2010 11:45:08 PM I love this new computer. I have had it for three weeks.
 
  4.00 out of 4
9/2/2010 1:32:06 AM This computer just came out of the box. oh yeah!
 
  4.00 out of 4
3/29/2010 9:09:28 PM Computer is relatively new and has been operating very well so far.
 
  4.00 out of 4
2/20/2010 12:41:20 AM Just bought it and installed new power supply, and ATI hd 5670 card
 
  4.00 out of 4
2/7/2010 4:52:17 PM New System. Software was recommended by seller with computer purchase.
 
  4.00 out of 4
10/11/2016 6:27:24 AM i do not play games so it is just fine ror my needs
 
  4.00 out of 4
11/18/2017 12:52:57 AM i did not know what happen so i cant say
 
  4.00 out of 4
5/2/2016 12:21:55 PM This PC contiinues to use Windows 7. It is the third of three computers on my license.
 
  4.00 out of 4
7/24/2014 3:58:35 PM The only problem I have had is Blue Screen which was hitting about once a week until this week when it happened on 7/22 and today, 7/23. That is the reason I said it requires frequent reboots.
 
  4.00 out of 4
7/30/2013 3:54:01 PM 1
 
  4.00 out of 4
4/6/2013 12:31:05 PM 2nd PC installed
 
  4.00 out of 4
11/27/2013 9:38:01 AM I really like it, and have not had any trouble.
 
  4.00 out of 4
8/31/2013 9:39:14 PM Na
 
  4.00 out of 4
2/1/2012 8:56:28 AM Able to store more info than with the previous, computer. Overall satisfied with the computer.
 
  4.00 out of 4
6/20/2012 8:31:05 PM I don't remember when we purchased this PC
 
  4.00 out of 4
4/25/2012 5:24:54 PM No comment
 
  4.00 out of 4
12/16/2010 7:26:17 PM Just purchased. Performance is great at this time.
 
  4.00 out of 4
2/12/2011 4:04:23 PM great for gaming and videos
 
  4.00 out of 4
11/10/2012 9:04:06 AM I like it bit wished I knew more
 
  4.00 out of 4
12/27/2011 10:35:20 PM Satisfaction = Battlefield 2, full graphics, no hiccups. (Next test... BF3)
 
  4.00 out of 4
9/18/2011 2:54:15 PM It is far better than my capabilities.
 
  4.00 out of 4
2/28/2010 11:39:01 AM Love it. Runs very quickly but graphics could be better
 
  4.00 out of 4
3/2/2010 1:16:29 PM Excellent system...........so far
 
  4.00 out of 4
3/7/2010 5:39:42 AM The Gateway I had had issues and was returned to store this is new gateway system hopefully its ok
 
  4.00 out of 4
2/25/2011 10:15:17 AM sometimes it locks up in e-mail while typing a message. I am with windowes hotmail
 
  4.00 out of 4
1/25/2011 11:44:04 AM I have been having internet browser issues recently, but I'm not sure why. My internet connection will still be working (I know because I have tested other programs that use the internet), but I am unable to use a browser (IE, Firefox, or Chrome). The browsers just say they can't pull up any webpage. The only way I've been able to fix the issue is by unplugging and replugging the power from my wireless router.
 
  4.00 out of 4
6/5/2011 7:29:06 AM runs well
 
  4.00 out of 4
9/15/2017 9:25:42 PM ill let you know.
 
  4.00 out of 4
12/23/2018 6:35:41 PM I have had this machine for a long time,3 hard drive failures. I installed a ssd,and fresh os
 
  4.00 out of 4
4/5/2020 7:49:19 AM haven't checked it out yet. but will.
 
  4.00 out of 4
10/23/2022 10:53:27 AM I had an upgrade on my computer and didn't know I last this app, but was quickly added
 
  4.00 out of 4
4/1/2019 7:23:39 PM It's old and slow,like me.
 
  3.00 out of 4
1/17/2019 1:18:54 PM getting a bit slower
 
  3.00 out of 4
3/21/2017 11:28:40 AM As a Work Computer I think is fully competence handled my work needs.
 
  3.00 out of 4
10/29/2015 2:54:31 PM Fan noise
 
  3.00 out of 4
5/21/2023 8:46:51 PM this pc has not been used for quite some time so hoplng to make it usable
 
  3.00 out of 4
10/24/2017 8:43:38 PM Made in 2009
 
  3.00 out of 4
2/1/2011 6:39:57 PM Somethings trying to hack me
 
  3.00 out of 4
2/21/2018 10:09:11 PM Just purchased pcmatic. Don't know how it is really,yet.
 
  3.00 out of 4
5/14/2014 1:29:12 PM Reimaged a couple of months ago. I'm not sure when I Purchased it.
 
  3.00 out of 4
12/7/2013 9:31:40 PM After recovery the USB ports are not working. I can't find a driver to update because everything says its up to date. But in device manager it states it's NOT up to date.
 
  3.00 out of 4
2/10/2021 10:52:10 AM seldomly used
 
  3.00 out of 4
7/22/2013 10:44:10 PM Very slow boot up time.
 
  3.00 out of 4
2/1/2011 1:14:33 AM under my user name i can not get on the internet. cant restore to earlier date,
 
  3.00 out of 4
2/23/2010 12:09:32 AM slow browsing
 
  3.00 out of 4
2/26/2010 10:07:37 AM Unsure of security settings and what needs correcting came preinstalled with windows 7 from best buy store
 
  3.00 out of 4
5/1/2011 8:28:46 PM Frequently slow in accessing internet
 
  3.00 out of 4
8/19/2011 8:43:34 PM Computer occassionally crashes
 
  3.00 out of 4
10/21/2011 7:07:28 PM sEEMS TO BE SLOWING DOWN
 
  3.00 out of 4
12/1/2011 4:51:09 PM When I open a file, some times gets frozen for 5 to 10 minutes after opens.
 
  3.00 out of 4
4/22/2011 9:02:36 AM start up/shut down is too slow and internet explorer crashees too much.
 
  3.00 out of 4
4/22/2011 7:58:09 PM Blue screen issues
 
  3.00 out of 4
3/11/2011 10:41:11 PM BLUE SCREEN DAILY
 
  3.00 out of 4
1/1/2011 11:02:16 AM Instaled WINDOWS 7 ULTIMATE 1/1/2011
 
  3.00 out of 4
1/20/2011 5:32:01 PM Video card errors
 
  3.00 out of 4
12/16/2010 7:54:17 PM No comment at this time.
 
  3.00 out of 4
12/31/2010 6:59:15 AM Have a problem with the Start up 3 month after buying. I have ti create a restore point in november wile the machine was operating from September true December 2010.
 
  3.00 out of 4
3/15/2011 12:14:13 PM Sometimes won't start.
 
  3.00 out of 4
3/21/2011 11:37:17 AM Sometimes fantom operations take over and the hard drive works for many minutes. The backup software mysteriously stopped working a few weeks ago.
 
  3.00 out of 4
4/1/2011 2:50:36 PM same computer different operating system
 
  3.00 out of 4
3/22/2012 9:16:21 PM good so far
 
  3.00 out of 4
3/20/2012 11:55:13 AM Hi
 
  3.00 out of 4
1/6/2013 5:42:49 PM It's fairly new to us. Better than the previus computer.
 
  3.00 out of 4
9/17/2012 1:36:42 PM Want to run faster
 
  3.00 out of 4
3/14/2011 9:51:51 PM freezes sometimes
 
  3.00 out of 4
4/20/2011 12:16:42 AM Fantistic
 
  3.00 out of 4
4/20/2011 1:21:17 AM fantastic
 
  3.00 out of 4
3/4/2011 8:01:15 AM I think that the computer is fine, but I always have problems when trying to view videos on websites because they freeze quite often
 
  3.00 out of 4
11/29/2012 8:26:05 PM .
 
  3.00 out of 4
11/8/2012 6:56:46 PM .
 
  3.00 out of 4
2/23/2013 1:44:14 PM Don't know yet how effective this fix is. I'm still in the PCMatic site
 
  3.00 out of 4
9/12/2014 10:11:07 AM have had somne issues with Malware/Adware popups
 
  3.00 out of 4
10/20/2014 4:01:00 PM a little slow
 
  3.00 out of 4
12/2/2014 6:05:04 PM Just received something that McAfee detects but can not quarantine. Hope you have better luck.
 
  3.00 out of 4
7/23/2013 6:59:34 PM none today
 
  3.00 out of 4
9/18/2013 4:38:09 PM Been a bit slow lately
 
  3.00 out of 4
12/14/2015 12:35:53 PM Had it for a while, does the job.
 
  3.00 out of 4
8/20/2016 9:17:43 PM it is an older pc
 
  3.00 out of 4
4/30/2016 6:06:09 PM on scan would not run a few programs also do u have to keep up the pc matic for it to work?
 
  3.00 out of 4
12/11/2014 7:45:36 PM I really do not know yet!
 
  3.00 out of 4
6/11/2015 9:46:54 AM na
 
  3.00 out of 4
8/13/2015 12:30:26 AM Home desk top
 
  3.00 out of 4
4/24/2017 3:29:09 PM Just installed
 
  3.00 out of 4
12/16/2016 4:39:42 PM This PC was running slowly but I just installed Windows 10 on it.
 
  3.00 out of 4
2/21/2017 3:21:26 PM It runs very slow
 
  3.00 out of 4
1/25/2010 11:30:46 AM monitor does not wake up when computer has been sitting
 
  3.00 out of 4
4/2/2016 3:20:17 PM pc been pretty good have had for 2 to 3 years and runs well getting slower lately Now chagning from Kaspersky to Pc matic will be big test to see if pcmatic can keep it running well. computer locks up once in a while
 
  3.00 out of 4
3/1/2010 8:04:08 PM IE has been crashing alot here in tthe few days
 
  3.00 out of 4
7/9/2010 7:25:37 AM The Tiger Direct Sales person told me this program would install the drivers for my equipment. I have yet to see one driver installed. I can not open my control panel. When I click on the icon, it goes to the tray and then when I click on it, it only open a unreadable control panel above the tray.
 
  3.00 out of 4
8/21/2010 6:57:36 PM na
 
  3.00 out of 4
6/16/2010 1:27:10 AM Windows Office suite should include outlook.
 
  3.00 out of 4
7/12/2010 1:11:57 AM i have problem w/internet
 
  3.00 out of 4
7/25/2010 6:16:00 PM ok
 
  3.00 out of 4
8/2/2010 6:17:53 PM The Tiger Direct Sales person told me this program would install the drivers for my equipment. I have yet to see one driver installed. I can not open my control panel. When I click on the icon, it goes to the tray and then when I click on it, it only open a unreadable control panel above the tray.
 
  3.00 out of 4
11/15/2010 5:37:56 PM Recently got a virus. The CA Security anti-virus plus anti spyware clean out the viruses but didn't repair the damage.
 
  3.00 out of 4
11/2/2010 8:26:56 AM makes changes without authorization
 
  3.00 out of 4
12/11/2010 3:17:19 PM Can't clear the print queue - documents printed from explorer get stuck in the print queue
 
  3.00 out of 4
1/6/2011 8:09:33 PM Seems to be running world of warcraft on line game a little slowly and communicating with the internet slowly.
 
  3.00 out of 4
4/12/2010 12:34:41 PM Only a few months old, yet it froze and had to be shut off using power button
 
  3.00 out of 4
8/30/2010 5:05:47 PM 0xc0000005 Errors attempting to open a PDF with Adobe IE won't work because of DEP
 
  3.00 out of 4
11/23/2010 2:49:11 AM runs great most of the time, loaded with Nvidia 3D
 
  3.00 out of 4
12/5/2010 9:27:32 AM It caught a virus and I lost everything, now I am having trouble installing my Microsoft Office Home and Student 2010. I had the CA Internet Security Suite Plus 2010 installed when my computer got the virus. I don't know how confident I am in this software now. John Reilly
 
  3.00 out of 4
9/20/2010 7:03:38 PM new
 
  3.00 out of 4
11/7/2010 11:20:45 AM Buen equipo, los juegos no corren a maxima resolucion
 
  3.00 out of 4
3/30/2010 4:51:57 PM The computer runs fine, however, certain programs cannot be printed. Printer wll not print multiple copys. Prints last copy first and stops, will not continue to othr sheets.
 
  3.00 out of 4
10/15/2010 9:22:15 PM I just bought this computer 2 days ago
 
  3.00 out of 4
10/15/2010 11:32:19 PM Probably did not need this program for it is new with a lot of things on it I do not know about now.
 
  3.00 out of 4
4/7/2010 3:05:40 PM Hard drive cable was not connected - had to connect it myself
 
  2.00 out of 4
7/17/2010 1:20:46 PM I am having a problem getting the correct driver installed for my Dell AIO 962 printer.
 
  2.00 out of 4
6/7/2010 12:20:28 PM computer locks up multiple time a day. It's only a month old.
 
  2.00 out of 4
6/29/2010 9:42:40 AM Takes a long time to download info
 
  2.00 out of 4
3/29/2010 6:15:16 PM its freezing up???????and it wouldnt let me scan, what is going on. my latency is on and off, low to super high.
 
  2.00 out of 4
2/28/2010 1:00:07 AM brand new... and when i bought it i stressed that i did a lot of downloading p2p and i needed proper protection. Apparently i must not have stressed it quite enough, because the protection software recomended and sold to me only kept my computer running for the first 3 weeks.....
 
  2.00 out of 4
7/28/2016 7:53:34 PM On the first pc I installed PC Matic, it has the shield on the PC Matic shortcut, but not on this one. And, it's getting stuck when checking updates for apps; after an hour, still hadn't done anything.
 
  2.00 out of 4
9/8/2016 10:46:20 PM Can't delete KNCTR and Stack Player off computer. Running very slow.
 
  2.00 out of 4
1/2/2016 8:20:53 PM had windows 10, kept hanging up or rebooting then would not go on line. reloaded windows 7. and trying to get it back to what i had before
 
  2.00 out of 4
10/6/2016 12:09:52 AM Runs slow, lots of adware
 
  2.00 out of 4
5/2/2015 10:12:33 AM it takes several minutes to open a program
 
  2.00 out of 4
10/15/2014 1:49:00 PM Recent lockup from Java Update (malware/spyware?). Slow boot.
 
  2.00 out of 4
1/13/2015 9:44:33 AM runs slow
 
  2.00 out of 4
2/18/2015 11:38:51 PM Slow, High CPU and harddrive activity noted. At times appears to be an internet access log jam.
 
  2.00 out of 4
11/11/2015 10:31:02 AM Slow Moving
 
  2.00 out of 4
8/2/2015 8:46:02 AM Performance issues. Windows 7 SP 1 cant install.
 
  2.00 out of 4
5/12/2014 11:06:22 PM very slow always tells me there are programs running in background slowing it down i dont know how to stop them from running in the background
 
  2.00 out of 4
6/5/2013 9:36:16 PM this thing is slower than christmas
 
  2.00 out of 4
9/15/2014 9:17:14 AM freezes often. Recently when I signed on one morning only internet and emails were still on the computer. Everything else gone including programs and dats
 
  2.00 out of 4
6/2/2014 9:16:31 PM Too many pop ups and runs very slowly
 
  2.00 out of 4
8/21/2012 11:58:25 PM Runs slowly and programs frequently "Not Responding."
 
  2.00 out of 4
10/6/2012 9:06:08 AM Does a lot of funny stuff. Does not function properly
 
  2.00 out of 4
10/25/2012 2:14:41 PM it is very slow on the internet and opening programs
 
  2.00 out of 4
11/13/2013 6:42:24 PM recently had to reformat and reinstall windows 7 still trying to adjust / learn the differences from the original installation
 
  2.00 out of 4
8/12/2012 4:12:26 PM When it goes to "sleep mode" for any length of time, it often locks up and requires a hard boot to recover. Sometimes it has to be turned off twice before it will reboot completely.
 
  2.00 out of 4
5/19/2013 8:56:15 AM PC is running slowing and crashing.
 
  2.00 out of 4
5/12/2013 3:38:53 PM Reboots are to get the printer to pick up. It falls off the grid and gives the message that the print spooler is not running. Don't know why it stops.
 
  2.00 out of 4
2/26/2011 6:36:50 PM no se apaga cuando le doy clik shut down
 
  2.00 out of 4
4/19/2011 5:11:00 PM it sucks
 
  2.00 out of 4
9/19/2012 5:43:21 AM internet exploxer keeps hanging up
 
  2.00 out of 4
9/19/2012 3:10:15 AM ie9 keep frezeing up
 
  2.00 out of 4
3/18/2011 8:06:07 PM DOES NOT LOAD PROGRAMS ALL THE TIME DOES NOT PLAY CD,S ALL the Time
 
  2.00 out of 4
2/10/2011 2:22:11 PM to slow to boot up to slow showing web pages
 
  2.00 out of 4
8/5/2011 6:24:27 PM HAVE TO BOOT EVERY START UP
 
  2.00 out of 4
5/15/2011 2:29:11 AM i have a problem downloading this product..i will have to see how satisfied i be..thank you..
 
  2.00 out of 4
1/5/2012 10:21:49 AM I had been very satisfied with performance until recently when I began having many crashes and ultimately had to reformat - losing everything!
 
  2.00 out of 4
6/5/2011 10:17:08 PM It takes forever to boot up even after doing a fresh install of Win 7.
 
  2.00 out of 4
10/4/2021 9:19:31 PM too slow
 
  2.00 out of 4
11/4/2018 12:14:52 PM sometime loads very slowlt
 
  2.00 out of 4
8/14/2020 5:24:57 PM frezzes and slow
 
  2.00 out of 4
7/1/2014 7:47:47 PM turns itself off, often
 
  2.00 out of 4
10/12/2011 1:00:26 AM very slow and locks up all the time!
 
  1.00 out of 4
8/15/2013 5:11:43 PM my computer still freezes up !!!
 
  1.00 out of 4
8/1/2014 1:11:50 PM This computer has downloaded, or we unknowingly downloaded a program that has what i call a ridder or hidden program. We have some stupid shopping thing that comes up when I look for car parts, ebay, or craigs list.
 
  1.00 out of 4
8/1/2017 2:08:40 PM Just ordered and downloaded and PCM does not appear to be installed. All I get is the PC Pitstop logo ad and I cannot run scans in stand alone. Also need a phone # to tec support.It is like you guys and gals do not want to be reached.
 
  1.00 out of 4
1/4/2017 12:14:47 PM slow boot, freezes,
 
  1.00 out of 4
8/4/2010 7:15:25 AM not providing proper security for PC,not removing viruses,computer got infected
 
  1.00 out of 4
5/31/2010 8:19:27 PM sometimes i get the blue screen that says crash dump and then it reboots. also, i can't get speakers to work, only headphones. and my montior has a fuzzy picture but its not the monitor.
 
  1.00 out of 4
10/13/2010 9:39:03 PM Fix ma damn error 651
 
  1.00 out of 4
10/5/2010 10:42:47 AM I am getting blue screen errors with memory dumps, kaspersky previous application errors, wermgr.exe application errors, gfxui has stopped working errors along with windows explorer has stopped working errors.
 
  1.00 out of 4



USA Based Support

Unlimited Calls With a Technology Expert

Support Unlimited from PC Matic includes support and tech coaching via Phone, Email, Chat and Remote Assistance for all of your technology needs on computers, printers, routers, smart devices, tablets and more.
Annual Price
$100
Learn More

PC Matic Newsletter

Our weekly newsletter is packed with computer tips & tricks. As a bonus, receive monthly emails with exclusive offers.

Software

Support

Libraries

Forums