Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.
See below results for reviews relating to HP envy ts 17 notebook pc.
2% |
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9% |
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49% |
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40% |
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Date | Comments | Satisfaction |
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11/16/2017 2:02:07 PM | I am very satisfied with my purchase. |
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4/16/2021 4:03:04 PM | Problem seems to be with technical support I've given access to the computer in the past |
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1/8/2014 5:04:18 PM | HP TouchSmart 17-j043cl bought in Dec 2013. I tried to revert from Win 8 back to Win 7 no drivers for win 7. HP System Recovery Disks from HP failed, had to rebuild on my own. Seems to be AOK Now !! |
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6/12/2014 12:41:39 PM | New Laptop Baseline |
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9/23/2022 6:19:03 PM | It's never failed me! |
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2/17/2022 12:25:19 PM | I am not at my primary computer for the next week pls link this notebook computer so I am protected via PCmatic. Thank you |
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12/14/2021 6:01:16 PM | I had to replace my hardware. |
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2/3/2022 9:20:24 AM | seems fast |
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2/19/2018 11:23:24 AM | this is a reinstall |
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3/24/2016 8:58:51 AM | Love the keyboard as well. It lights up. |
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10/16/2017 2:49:29 AM | I am glad you are an american |
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11/18/2017 6:19:01 PM | It's old and I got my moneys worth. |
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3/25/2019 7:04:42 PM | My address is 329 Seaboard St Lee James Richie 329 Seaboard St Lee Florida 32059 |
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2/1/2019 4:31:38 PM | I have a problem not being able to open things on my e-mail, which is new. It says about popup blocker installed, which I took it off from settings and it didn't work, if you can help me with that. |
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4/30/2021 5:44:19 PM | It runs slowly and opens web pages slowly. I undertan part of it is due to my internet speed and I frequently keep everal tabs open at the same time. I am currently on a wifi plan of 25 MGBS and I also stram all of my tv viewing which can cause some wfi slow down. |
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1/1/2021 6:13:56 PM | Always bury HP products and this Envy laptop hasn't let us down. |
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8/23/2020 12:49:37 PM | Alwalys use HP and no issues with any of my 4 computers |
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7/31/2020 1:39:43 PM | new user |
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10/16/2020 9:13:51 AM | This is machine is the same as the PCnotebook previously listed on my account as PCnotebook. The hard drive crashed and had to have it replaced. New Hard drive installed 10/16/202. |
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6/1/2020 5:33:35 PM | wow |
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5/16/2020 3:57:05 PM | This PC is 6 years old and has been used in my home for personel and business. |
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7/26/2014 2:56:13 PM | Brand new |
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7/25/2014 2:41:57 PM | new laptop |
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1/14/2015 4:28:57 PM | great product |
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12/21/2014 10:55:39 PM | This is a new laptop and I didn't think it should be all messed up already, I also have three other laptops that are much older and will probably take more effort |
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6/1/2015 7:08:28 AM | start apps causing slow down |
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6/9/2015 3:28:38 PM | Level and speed were increased during 2nd scan, |
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5/26/2015 12:34:19 PM | just run the program |
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5/28/2015 10:04:06 PM | awsome thanks |
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4/15/2015 8:39:52 AM | love this computer |
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4/20/2015 10:38:14 PM | New Pc so far so good |
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3/29/2015 5:21:15 PM | Very stable. Never crashes. |
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10/1/2015 7:02:24 PM | browsers change and runs very slowly even email |
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10/30/2015 6:00:10 PM | Brand new to me, refurb from Amazon... like it so far! |
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8/11/2015 5:06:03 PM | This is our third computer to use PC Matic, very satisfied |
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8/21/2015 8:51:55 AM | Just loaded Windows 10 and am now loading PC Matic. Are there any problems I should be concerned with the new Operation Software (Windows 10)? |
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8/20/2015 3:06:56 PM | no |
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4/7/2016 6:08:34 PM | Best anti-virus I have found and used!! |
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11/19/2015 8:43:06 PM | HP is an excellent laptop. I love it. |
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1/25/2016 3:34:23 PM | I honestly do not know how fast or slowly this computer is running. What is happening frequently when on line is "scripts" seem to take over and prevent immediate response to keyboard commands. Recently, I have had to do "hard" shut downs in order to extricate my self from some situations. Having been around computers since 1964, and NOT having gotten deeply into programming, I get frustrated over mot knowing what is going on in my own machine. This computer was purchased as a Wondows 8.1 touch screen lap top. I have upgraded to Windows 10. I have run Norton for years and now am anxious to know if PC Matic provides superior security protection. |
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1/21/2016 6:21:46 PM | It has been a fantastic computer for years. no complaints. |
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12/18/2015 10:22:10 AM | great just stability is not very good |
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11/16/2015 3:59:57 PM | I had used PC Matic before & I am very satisfied with it. |
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12/3/2016 3:26:10 PM | just downloaded software. will need time to access |
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1/21/2017 9:45:42 PM | exeallent |
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12/9/2016 1:58:37 AM | great product |
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11/27/2016 5:25:46 PM | older model still runs well |
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3/16/2017 8:51:07 AM | free anti virus programs slowed computer down. |
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2/27/2017 9:47:50 PM | need help |
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7/25/2017 10:47:30 AM | DELL ENVY WINDOWS 8 |
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4/11/2017 11:20:01 AM | new yet |
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3/27/2014 3:31:03 PM | After PC Matic fixed the problem I was having I am very satisfied. |
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2/4/2014 3:32:30 PM | Trying to get use to Win 8. |
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2/25/2014 9:06:37 PM | This is a brand new computer that I recently purchased. |
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5/18/2014 8:35:06 PM | haven,t tried anything first time since down pc-mz |
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6/7/2014 3:57:46 PM | nice looking, strong cpu with 17.1 screen... |
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7/4/2014 9:22:08 PM | It's brand new, what's not to like! |
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7/1/2014 6:46:10 PM | I using PC Matic for all of my computers. |
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6/30/2014 10:43:31 AM | Thank you dor tour patiencde withh me!!!!I was forced to buy a new computer because the others were causig me problems with email carrier not synchtonizing. yoiu hwlp has been invaluable Thank You LAURENCE MILES THE MILES TRUST |
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6/5/2014 8:41:26 PM | new |
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6/1/2014 10:52:04 PM | Its new and improved |
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6/18/2014 9:23:10 AM | Too many pop ups and things to sell me or telling me that I've purchased or downloaded something |
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6/21/2014 1:16:38 PM | I believe I have malware |
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6/20/2014 9:08:36 AM | My computer i new and I am having tons of ads showing up when I try to log onto the internet. My computer has also been hacked within the past week and is running very slow. The coputer is only 1 month old. |
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6/7/2014 1:34:25 PM | Haven't had a chance to see improvements yet. |
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2/25/2014 3:47:50 AM | Ths is is my scond computer, that pc matic is on. I do have VIPRE, on both computer of my computers. pc matic does conflict with VIPRE. I knew it would. On this laptop I did not put SUPER SHIELD on it. Because on my desktop, it does. So I disable SUPER SHIELD. Your thinking why use both. I like to see how programs work. I'm curious, I guess. I also have FIX IT ULITIES, that came with HP laptop. So I have a lot going here, I know. So the ? is do I like PC MATIC, yes, it initself a very interesting program. I guess I like my computer SUPER CLEAN, i guess? oh well I'll keep studying these 3 programs all together? Thanks Bryan.............. |
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4/11/2014 10:32:01 AM | Good but Windows 8 is not as good as XP or 7 |
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2/26/2014 7:09:51 PM | its ok |
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4/1/2017 8:00:12 AM | Just installed, no history |
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4/11/2017 6:37:55 PM | Havnt seen the results |
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5/15/2017 8:48:55 AM | It's been giving an error of "BAD_POOL_CALLER" and hasen't started up in about a year |
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8/17/2015 4:59:03 PM | I hate Windows 8 !!! |
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1/19/2014 11:05:54 PM | This is a new laptop with Windows 8. It runs okay and could run better. |
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1/19/2017 7:53:13 PM | magninfier/zoom sometimes goes on by itself |
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4/17/2017 3:20:28 PM | The screen has a terrible glare and is very hard on my eyes. I have had to return it to have a new had drive reinstaled. |
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6/16/2017 9:09:15 PM | Is fine for what I use it for. |
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2/26/2017 4:06:06 PM | It seems to lock up some. |
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2/27/2017 11:50:17 AM | windows 10 |
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2/20/2017 3:37:15 PM | I have had trouble with wireless comm to my Brother printer. Internet has been getting slow occasionally. |
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8/24/2017 7:33:32 PM | I keep losing internet connection just recently, in the last two weeks. I have not changed provider or home router. |
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12/24/2015 11:27:41 AM | As we use the product more, we'll provide additional omments and critiques. Thank you. |
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2/12/2016 12:57:22 PM | do not know yet. |
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2/11/2016 10:18:34 AM | I have had malware, adware, rensomeware problemd from the time I downloaded he operqting software |
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1/10/2016 11:48:10 PM | Windows 8.1 just seems to be incompatible with EVERYTHING, updates to IE cause players (such as radio station audio, etc) to not work. |
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1/13/2016 1:27:20 PM | Just installed so I don't know what level of satisfaction I have. |
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2/10/2017 7:49:28 AM | I am not sure yet as I just instlled it. Ask me in a week. |
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12/11/2016 2:25:52 AM | put windows 10 pro anniversary date on |
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6/9/2016 3:49:26 PM | Im getting used to it as I am accustomed to a Mac, but I like it |
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4/5/2016 11:33:45 PM | Just Reinstalled PCMatic |
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3/22/2016 1:40:40 PM | micro soft keeps locking it and I cannot understand what they want me to do. |
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3/23/2016 8:27:42 PM | i have the locky virus on my laptop. and it has encripted all of my files so that i cant use them they are all work files. i have ran pc matic to remove the virus and nothing has happened. |
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3/25/2016 2:30:47 PM | I can't find how I change my password to something I can easily remember. |
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10/2/2016 2:51:46 PM | It does run slowly at times. I get pop ups of some programs not working correctly which I am not familiar with or know how to deal with. |
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7/11/2016 10:38:41 PM | its always been a little slow on browsing - other than that zero complaints. |
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8/26/2016 9:59:54 AM | we need something to clean out unwanted things |
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6/20/2016 12:49:13 PM | slow on some videos-like on the blaze website |
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7/24/2016 2:31:33 PM | locks up sometimes when my sons play games on Steam. |
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9/22/2015 12:42:38 PM | I like it, but the fan seems to run long, hard, and hot. |
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9/24/2015 12:18:27 AM | just got this. Don't know if I like it or not. |
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7/15/2015 7:43:16 PM | Slow to wake from sleep |
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12/3/2015 10:26:37 AM | upgraded to windows 10. will not play a dvd inserted into drive e. |
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12/2/2015 3:17:05 AM | 1. When I am online I get the msg.: "Internet Explorer has stopped working. A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available". 2. When clicking a link, it does not open immediately the webpage, sometimes I have to click a few times (4-6). 3. When typing, sometimes, letters are missing that I know I have pressed. Am I going to fast? ... NO. Just happens!! 4. When I am online the webpage that I am reading freezes, and I can't even close that webpage. I have to use the Task Manager in order to "End the Task" and start all over again!! |
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3/18/2015 10:05:41 PM | will have to reboot and see how she runs |
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4/15/2015 6:10:26 PM | Probably just me getting use to Windows 8 versus windows 7. Just started using it yesterday. |
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12/18/2014 3:35:48 PM | AOL DOES FREEZE UP AND EXPLORER STOPS WORKING AT LEAST 3 TIME A DAY. IT RESTARTS BY ITSELF. I ALSO HAVE A PROBLEM COMMUNICATING WITH MY WIRELESS "BROTHER" PRINTER. |
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2/12/2015 5:14:13 PM | Had to put your program manually and take out McAfee... |
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1/29/2015 9:51:25 PM | AutoCAD plot and windows 8.1 do NOT get along... |
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12/8/2014 7:32:11 PM | its new and it locks up once in a while |
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7/27/2014 12:10:08 PM | Not thrilled with windows 8 |
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10/10/2014 6:07:08 PM | Fingerprint logon doesn't work properly. Doesn't log on at all. |
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7/19/2019 8:41:30 PM | The keyboard failed suddenly a few months ago. At times the computer runs slowly or locks up. |
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9/20/2019 6:40:44 AM | bought used so unaware yet of any problems |
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11/10/2014 1:46:26 AM | Have not used it to make this determination. |
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1/18/2020 3:55:33 PM | ok |
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11/16/2019 8:46:40 AM | It runs slow and may need to be upgraded |
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12/28/2019 12:55:36 PM | too much spam getting in especially adut spam |
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12/11/2019 12:28:05 AM | The finger scanner doesn't work and it has gotten slow. |
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4/29/2020 4:54:22 PM | i've had it for more than 7 years and it still runs pretty well, it has some hangups sometims (lag, heat, etc), but usually only when i'm running high demand programs |
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11/12/2021 10:11:28 PM | There was an accidental removal of device apps which I hope to restore. This was the result of a failure to boot up properly. I am attempting to put this device back into use regularly. |
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3/29/2021 8:42:19 PM | It is getting older but still works |
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10/12/2020 4:19:04 PM | 7 years old |
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12/23/2018 11:51:22 AM | HP customer svc is shit |
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11/27/2018 1:56:46 PM | but sometimes it closes the files I'm working in! Embroidry files and photo files...Frustrating!! |
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6/13/2021 9:31:47 AM | new user |
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3/14/2019 1:35:56 PM | Too soon to say how satisfied I am with your product. |
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2/3/2019 9:28:46 AM | just purchased and waiting to see if it is effective. |
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5/11/2019 2:36:33 PM | It sometimes does things on its own. Working on something and it disapears and I have to start over. Sometimes screen freezes and I have to restart. |
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6/18/2019 12:19:35 AM | I just got it, I don't know yet if I will like it or not |
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6/5/2019 1:19:16 PM | Just got the program |
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2/19/2019 10:30:46 AM | I dont know you havent finished yet |
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12/22/2017 1:56:08 PM | A little too heavy for a laptop. |
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6/2/2015 12:32:13 PM | this computer runs slow sometimes |
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6/16/2018 10:09:52 AM | Great processing power, it has been runningt slow recently. |
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4/20/2018 12:12:29 PM | Microsoft updates keep making it unstable |
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12/11/2018 2:03:05 PM | sometimes a little slow but I thought it was the internet wifi connection |
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10/12/2017 10:51:53 PM | just got the product |
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1/9/2018 7:38:09 PM | It is older and is broken due to being dropped but it still works |
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1/7/2018 9:18:15 AM | THe Laptop has been slow t atart,but works well after 30-40 mins |
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12/4/2017 6:20:47 PM | Provider, Frontier Communications High speed Interaet is not very fast. Had a hard time downloading, PCmatic, was forced to pause and Resume about ten times because Download stalled for hours. Download would only save three to six percent at a time. |
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8/21/2022 7:05:00 PM | dont understand how to use |
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12/20/2022 7:36:04 AM | hinges that operate open and closing of laptop separated (but not enough to create malfunction. use duct ta;e to keep together and never close top. |
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10/23/2017 11:52:54 AM | Wish it ran faster |
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1/23/2018 11:13:49 AM | reinstalling win10 after stuck in a auto repair loop |
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3/11/2015 9:46:21 PM | new to me still |
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12/4/2013 3:49:42 PM | video driver flashing screen |
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12/3/2015 8:47:50 PM | I have display driver issues and I cant figure out how to fix them |
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11/27/2014 5:55:36 PM | I think its a lemon |
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7/30/2015 10:50:20 PM | I think its a lemon |
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5/19/2015 1:13:39 PM | often bsod bad pool caller |
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11/12/2017 2:34:16 PM | too slow, should be fast with quad core, printing is a pain |
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11/12/2017 7:28:03 PM | Slow at startup. When PC goes to sleep-screensaver after non-use (dormant), swipe to log in fails to bring up password box/window. |
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10/30/2022 7:48:13 PM | too slow |
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6/10/2023 3:35:22 PM | It is way to slow |
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12/19/2021 7:16:06 AM | Starting to lock up and run slow |
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10/5/2017 7:03:33 AM | I can't get rid of the requirement to log in. |
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12/11/2018 12:09:16 PM | freezes up |
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11/2/2018 10:25:01 PM | It ha become too slow |
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9/9/2018 4:17:03 PM | is slow |
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2/15/2019 5:18:51 PM | This one has become sluggish, slow and unresponsive. |
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11/21/2017 8:36:42 PM | I haven't used the computer yet how would I know how it works..please make this box smaller by at least 50%. |
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2/19/2019 5:46:51 PM | Very Slow!! |
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4/4/2019 9:53:44 PM | this is confusing |
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11/14/2021 4:19:29 AM | It is slow and freezes internet pages a lot |
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10/23/2014 5:17:29 PM | POP UP ADS FREEZE THE SYSTEM |
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5/24/2020 11:53:56 AM | I need to upgrade due to low memory and probably outdated network capacity |
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5/10/2020 12:12:02 PM | slow comes up in sites I don't want hard to use |
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9/5/2019 11:01:59 PM | runs slow |
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8/16/2014 12:40:17 AM | I don't like the whole Win 8 experience with Win 9 looming on the mandatory horizon. I liked Win 7. It was a good fix for Vista. MS just cannot leave well enough alone; they worry more about making more billions than providing a quality product. |
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11/30/2014 3:49:40 PM | dont know |
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9/29/2014 8:40:11 PM | The coreect anser is: I do not know, yet, because I have just loaded the program on this computer, the first under my ownership. This computer came from the factory with Kaspersky security. It has started acting up by wanting to cycle through all the internet aps questioning the security certificates. I could not even get work done. So, I will see how your program does. I still have an open slot for Norton. |
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6/10/2015 8:28:49 PM | i do not like windows 8 ~ can't get the touch sensativity adjusted to my satisfaction |
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6/18/2015 5:02:43 PM | very slow |
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11/21/2015 10:07:05 AM | Don't know yet, just downloaded it. |
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3/10/2015 10:47:09 AM | Slow given the speed of the processor and amount of RAM. |
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3/9/2015 11:18:42 AM | dont like the apps to many |
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7/27/2015 5:48:58 PM | got light blue screen, tried to use memory that was not there |
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9/1/2015 8:50:55 PM | expected more from a qrad core I7 high end processor esp afeter instaling high end Samsung SSD |
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6/16/2016 7:43:11 PM | slow, havent used it much... just learning it... |
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9/1/2016 6:45:51 PM | Ran a session yesterday. Laptop rebooted to nothingness. Lost it all. Not sure if it was PCmatic. But it was the last thing that ran until trouble. |
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7/6/2016 1:36:05 PM | first day with PC Matic. Purchased software and the window says 0 computers protected? Why |
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11/3/2016 8:55:33 PM | It has gotten progressively slower. |
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4/11/2016 5:05:44 PM | TOO Slow in performance |
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5/30/2016 3:43:47 PM | having system problems and had to install new hard drive |
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12/5/2016 2:34:16 PM | 2 yr old computer |
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10/6/2016 1:53:28 PM | takes forever to boot up |
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11/25/2016 2:27:51 PM | lot of current problems before issues i loved it |
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12/24/2015 8:22:47 PM | Seams to pickup little disturbances which affect the operation. |
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8/12/2017 1:53:06 PM | runs too slowly |
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8/16/2017 4:21:52 PM | It runs slowly. |
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6/16/2017 4:52:17 PM | i boughtb the program Why am i getting this Have the license |
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7/21/2017 3:57:37 PM | hve not let it be scanned on schedle, caused problems. had to have it cleaned and reloaded today. same computer as before |
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7/28/2017 9:36:13 PM | I have not tryed it yet. the program just stoped. Try me after awile. |
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6/23/2017 7:47:35 PM | Things turn off when I don't ask them to and sometimes things do not boot up in the way I would expect. |
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7/24/2017 10:38:18 PM | It is slow and freezes |
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1/21/2017 9:11:09 PM | I hate how slow an unpredictable it is. |
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5/8/2017 10:31:58 AM | too much lag time opening and opening apps |
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6/6/2017 2:41:11 PM | This laptop [HP ENVY 17", w/2TB's] is way too heavy to lift/move. |
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5/25/2017 3:37:52 PM | slow, freezes |
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6/29/2017 8:58:09 PM | Been running slow since my webroot 3 year subscription expired, Hoping PC Matic fixes that. |
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2/6/2014 7:46:50 AM | Sound stopped working and cannot get it corrected |
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2/9/2014 3:17:53 PM | Very SLOW |
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3/13/2014 3:10:29 PM | Still don't know if Super Shield installed ??? Does it show up in the Installed Control Programs list ?? |
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12/7/2016 9:49:45 AM | It is 2 years old and runninh very slow |
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7/15/2014 12:26:22 PM | runs too slow. Internet has issues with internet explorer and google chrome. |
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8/17/2016 3:51:10 PM | The computer keeps losing internet connection even though I'm only 6 feet away from the modum. |
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6/29/2015 2:10:27 PM | working good and then stopped |
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10/28/2014 2:43:36 PM | Crashes a lot, Word crashes all the time, aol freezes 90% of the time. |
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6/2/2015 10:10:46 AM | Works fast |
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2/10/2015 1:04:25 PM | updates will not install |
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10/21/2014 12:43:22 AM | just got it and it runs horrible |
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4/4/2020 2:02:22 PM | very slow |
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7/16/2019 6:56:09 PM | not user freindly |
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3/21/2019 3:40:35 PM | Have lost speed, touch screen, |
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5/9/2015 3:43:49 PM | Win 8.1 sucks frequent freezes video is a nightmare |
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