Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.
See below results for reviews relating to HP envy ts 17 notebook pc.
| 2% |
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| 9% |
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| 49% |
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| 40% |
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| Date | Comments | Satisfaction |
|---|---|---|
| 12/21/2014 10:55:39 PM | This is a new laptop and I didn't think it should be all messed up already, I also have three other laptops that are much older and will probably take more effort |
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| 4/15/2015 8:39:52 AM | love this computer |
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| 4/20/2015 10:38:14 PM | New Pc so far so good |
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| 6/9/2015 3:28:38 PM | Level and speed were increased during 2nd scan, |
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| 6/30/2014 10:43:31 AM | Thank you dor tour patiencde withh me!!!!I was forced to buy a new computer because the others were causig me problems with email carrier not synchtonizing. yoiu hwlp has been invaluable Thank You LAURENCE MILES THE MILES TRUST |
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| 7/25/2014 2:41:57 PM | new laptop |
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| 7/26/2014 2:56:13 PM | Brand new |
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| 2/4/2014 3:32:30 PM | Trying to get use to Win 8. |
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| 7/1/2014 6:46:10 PM | I using PC Matic for all of my computers. |
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| 7/4/2014 9:22:08 PM | It's brand new, what's not to like! |
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| 5/18/2014 8:35:06 PM | haven,t tried anything first time since down pc-mz |
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| 6/7/2014 3:57:46 PM | nice looking, strong cpu with 17.1 screen... |
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| 3/27/2014 3:31:03 PM | After PC Matic fixed the problem I was having I am very satisfied. |
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| 2/25/2014 9:06:37 PM | This is a brand new computer that I recently purchased. |
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| 3/29/2015 5:21:15 PM | Very stable. Never crashes. |
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| 1/14/2015 4:28:57 PM | great product |
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| 8/11/2015 5:06:03 PM | This is our third computer to use PC Matic, very satisfied |
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| 5/26/2015 12:34:19 PM | just run the program |
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| 11/16/2015 3:59:57 PM | I had used PC Matic before & I am very satisfied with it. |
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| 11/19/2015 8:43:06 PM | HP is an excellent laptop. I love it. |
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| 10/1/2015 7:02:24 PM | browsers change and runs very slowly even email |
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| 10/30/2015 6:00:10 PM | Brand new to me, refurb from Amazon... like it so far! |
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| 5/28/2015 10:04:06 PM | awsome thanks |
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| 12/18/2015 10:22:10 AM | great just stability is not very good |
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| 8/21/2015 8:51:55 AM | Just loaded Windows 10 and am now loading PC Matic. Are there any problems I should be concerned with the new Operation Software (Windows 10)? |
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| 8/20/2015 3:06:56 PM | no |
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| 6/1/2015 7:08:28 AM | start apps causing slow down |
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| 4/7/2016 6:08:34 PM | Best anti-virus I have found and used!! |
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| 1/21/2016 6:21:46 PM | It has been a fantastic computer for years. no complaints. |
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| 12/9/2016 1:58:37 AM | great product |
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| 12/3/2016 3:26:10 PM | just downloaded software. will need time to access |
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| 1/25/2016 3:34:23 PM | I honestly do not know how fast or slowly this computer is running. What is happening frequently when on line is "scripts" seem to take over and prevent immediate response to keyboard commands. Recently, I have had to do "hard" shut downs in order to extricate my self from some situations. Having been around computers since 1964, and NOT having gotten deeply into programming, I get frustrated over mot knowing what is going on in my own machine. This computer was purchased as a Wondows 8.1 touch screen lap top. I have upgraded to Windows 10. I have run Norton for years and now am anxious to know if PC Matic provides superior security protection. |
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| 11/18/2017 6:19:01 PM | It's old and I got my moneys worth. |
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| 10/16/2017 2:49:29 AM | I am glad you are an american |
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| 2/19/2018 11:23:24 AM | this is a reinstall |
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| 4/11/2017 11:20:01 AM | new yet |
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| 11/27/2016 5:25:46 PM | older model still runs well |
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| 2/27/2017 9:47:50 PM | need help |
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| 3/16/2017 8:51:07 AM | free anti virus programs slowed computer down. |
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| 1/21/2017 9:45:42 PM | exeallent |
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| 7/25/2017 10:47:30 AM | DELL ENVY WINDOWS 8 |
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| 11/16/2017 2:02:07 PM | I am very satisfied with my purchase. |
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| 6/12/2014 12:41:39 PM | New Laptop Baseline |
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| 1/8/2014 5:04:18 PM | HP TouchSmart 17-j043cl bought in Dec 2013. I tried to revert from Win 8 back to Win 7 no drivers for win 7. HP System Recovery Disks from HP failed, had to rebuild on my own. Seems to be AOK Now !! |
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| 3/24/2016 8:58:51 AM | Love the keyboard as well. It lights up. |
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| 9/23/2022 6:19:03 PM | It's never failed me! |
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| 4/16/2021 4:03:04 PM | Problem seems to be with technical support I've given access to the computer in the past |
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| 4/30/2021 5:44:19 PM | It runs slowly and opens web pages slowly. I undertan part of it is due to my internet speed and I frequently keep everal tabs open at the same time. I am currently on a wifi plan of 25 MGBS and I also stram all of my tv viewing which can cause some wfi slow down. |
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| 2/3/2022 9:20:24 AM | seems fast |
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| 2/17/2022 12:25:19 PM | I am not at my primary computer for the next week pls link this notebook computer so I am protected via PCmatic. Thank you |
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| 10/16/2020 9:13:51 AM | This is machine is the same as the PCnotebook previously listed on my account as PCnotebook. The hard drive crashed and had to have it replaced. New Hard drive installed 10/16/202. |
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| 8/23/2020 12:49:37 PM | Alwalys use HP and no issues with any of my 4 computers |
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| 12/14/2021 6:01:16 PM | I had to replace my hardware. |
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| 1/1/2021 6:13:56 PM | Always bury HP products and this Envy laptop hasn't let us down. |
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| 6/1/2020 5:33:35 PM | wow |
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| 7/31/2020 1:39:43 PM | new user |
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| 5/16/2020 3:57:05 PM | This PC is 6 years old and has been used in my home for personel and business. |
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| 2/1/2019 4:31:38 PM | I have a problem not being able to open things on my e-mail, which is new. It says about popup blocker installed, which I took it off from settings and it didn't work, if you can help me with that. |
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| 3/25/2019 7:04:42 PM | My address is 329 Seaboard St Lee James Richie 329 Seaboard St Lee Florida 32059 |
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| 2/3/2019 9:28:46 AM | just purchased and waiting to see if it is effective. |
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| 11/27/2018 1:56:46 PM | but sometimes it closes the files I'm working in! Embroidry files and photo files...Frustrating!! |
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| 12/11/2019 12:28:05 AM | The finger scanner doesn't work and it has gotten slow. |
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| 9/20/2019 6:40:44 AM | bought used so unaware yet of any problems |
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| 6/18/2019 12:19:35 AM | I just got it, I don't know yet if I will like it or not |
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| 1/18/2020 3:55:33 PM | ok |
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| 11/16/2019 8:46:40 AM | It runs slow and may need to be upgraded |
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| 3/14/2019 1:35:56 PM | Too soon to say how satisfied I am with your product. |
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| 6/5/2019 1:19:16 PM | Just got the program |
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| 12/11/2018 2:03:05 PM | sometimes a little slow but I thought it was the internet wifi connection |
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| 2/19/2019 10:30:46 AM | I dont know you havent finished yet |
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| 5/11/2019 2:36:33 PM | It sometimes does things on its own. Working on something and it disapears and I have to start over. Sometimes screen freezes and I have to restart. |
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| 12/23/2018 11:51:22 AM | HP customer svc is shit |
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| 12/4/2013 3:49:42 PM | video driver flashing screen |
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| 7/19/2019 8:41:30 PM | The keyboard failed suddenly a few months ago. At times the computer runs slowly or locks up. |
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| 6/2/2015 12:32:13 PM | this computer runs slow sometimes |
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| 4/29/2020 4:54:22 PM | i've had it for more than 7 years and it still runs pretty well, it has some hangups sometims (lag, heat, etc), but usually only when i'm running high demand programs |
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| 10/12/2020 4:19:04 PM | 7 years old |
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| 12/28/2019 12:55:36 PM | too much spam getting in especially adut spam |
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| 6/13/2021 9:31:47 AM | new user |
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| 3/29/2021 8:42:19 PM | It is getting older but still works |
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| 11/12/2021 10:11:28 PM | There was an accidental removal of device apps which I hope to restore. This was the result of a failure to boot up properly. I am attempting to put this device back into use regularly. |
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| 12/20/2022 7:36:04 AM | hinges that operate open and closing of laptop separated (but not enough to create malfunction. use duct ta;e to keep together and never close top. |
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| 8/21/2022 7:05:00 PM | dont understand how to use |
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| 3/11/2015 9:46:21 PM | new to me still |
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| 1/23/2018 11:13:49 AM | reinstalling win10 after stuck in a auto repair loop |
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| 6/16/2017 9:09:15 PM | Is fine for what I use it for. |
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| 8/24/2017 7:33:32 PM | I keep losing internet connection just recently, in the last two weeks. I have not changed provider or home router. |
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| 10/23/2017 11:52:54 AM | Wish it ran faster |
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| 4/11/2017 6:37:55 PM | Havnt seen the results |
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| 1/19/2017 7:53:13 PM | magninfier/zoom sometimes goes on by itself |
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| 2/26/2017 4:06:06 PM | It seems to lock up some. |
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| 2/27/2017 11:50:17 AM | windows 10 |
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| 2/20/2017 3:37:15 PM | I have had trouble with wireless comm to my Brother printer. Internet has been getting slow occasionally. |
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| 5/15/2017 8:48:55 AM | It's been giving an error of "BAD_POOL_CALLER" and hasen't started up in about a year |
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| 4/17/2017 3:20:28 PM | The screen has a terrible glare and is very hard on my eyes. I have had to return it to have a new had drive reinstaled. |
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| 2/10/2017 7:49:28 AM | I am not sure yet as I just instlled it. Ask me in a week. |
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| 7/11/2016 10:38:41 PM | its always been a little slow on browsing - other than that zero complaints. |
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| 4/1/2017 8:00:12 AM | Just installed, no history |
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| 8/26/2016 9:59:54 AM | we need something to clean out unwanted things |
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| 1/7/2018 9:18:15 AM | THe Laptop has been slow t atart,but works well after 30-40 mins |
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| 1/9/2018 7:38:09 PM | It is older and is broken due to being dropped but it still works |
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| 10/12/2017 10:51:53 PM | just got the product |
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| 12/4/2017 6:20:47 PM | Provider, Frontier Communications High speed Interaet is not very fast. Had a hard time downloading, PCmatic, was forced to pause and Resume about ten times because Download stalled for hours. Download would only save three to six percent at a time. |
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| 4/20/2018 12:12:29 PM | Microsoft updates keep making it unstable |
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| 6/16/2018 10:09:52 AM | Great processing power, it has been runningt slow recently. |
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| 6/20/2016 12:49:13 PM | slow on some videos-like on the blaze website |
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| 12/22/2017 1:56:08 PM | A little too heavy for a laptop. |
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| 10/2/2016 2:51:46 PM | It does run slowly at times. I get pop ups of some programs not working correctly which I am not familiar with or know how to deal with. |
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| 1/10/2016 11:48:10 PM | Windows 8.1 just seems to be incompatible with EVERYTHING, updates to IE cause players (such as radio station audio, etc) to not work. |
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| 6/9/2016 3:49:26 PM | Im getting used to it as I am accustomed to a Mac, but I like it |
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| 6/5/2014 8:41:26 PM | new |
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| 7/24/2016 2:31:33 PM | locks up sometimes when my sons play games on Steam. |
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| 12/2/2015 3:17:05 AM | 1. When I am online I get the msg.: "Internet Explorer has stopped working. A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available". 2. When clicking a link, it does not open immediately the webpage, sometimes I have to click a few times (4-6). 3. When typing, sometimes, letters are missing that I know I have pressed. Am I going to fast? ... NO. Just happens!! 4. When I am online the webpage that I am reading freezes, and I can't even close that webpage. I have to use the Task Manager in order to "End the Task" and start all over again!! |
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| 12/3/2015 10:26:37 AM | upgraded to windows 10. will not play a dvd inserted into drive e. |
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| 1/13/2016 1:27:20 PM | Just installed so I don't know what level of satisfaction I have. |
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| 4/5/2016 11:33:45 PM | Just Reinstalled PCMatic |
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| 2/11/2016 10:18:34 AM | I have had malware, adware, rensomeware problemd from the time I downloaded he operqting software |
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| 2/12/2016 12:57:22 PM | do not know yet. |
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| 12/11/2016 2:25:52 AM | put windows 10 pro anniversary date on |
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| 12/24/2015 11:27:41 AM | As we use the product more, we'll provide additional omments and critiques. Thank you. |
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| 9/22/2015 12:42:38 PM | I like it, but the fan seems to run long, hard, and hot. |
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| 9/24/2015 12:18:27 AM | just got this. Don't know if I like it or not. |
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| 7/15/2015 7:43:16 PM | Slow to wake from sleep |
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| 3/25/2016 2:30:47 PM | I can't find how I change my password to something I can easily remember. |
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| 3/23/2016 8:27:42 PM | i have the locky virus on my laptop. and it has encripted all of my files so that i cant use them they are all work files. i have ran pc matic to remove the virus and nothing has happened. |
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| 8/17/2015 4:59:03 PM | I hate Windows 8 !!! |
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| 3/22/2016 1:40:40 PM | micro soft keeps locking it and I cannot understand what they want me to do. |
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| 2/12/2015 5:14:13 PM | Had to put your program manually and take out McAfee... |
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| 1/19/2014 11:05:54 PM | This is a new laptop with Windows 8. It runs okay and could run better. |
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| 2/25/2014 3:47:50 AM | Ths is is my scond computer, that pc matic is on. I do have VIPRE, on both computer of my computers. pc matic does conflict with VIPRE. I knew it would. On this laptop I did not put SUPER SHIELD on it. Because on my desktop, it does. So I disable SUPER SHIELD. Your thinking why use both. I like to see how programs work. I'm curious, I guess. I also have FIX IT ULITIES, that came with HP laptop. So I have a lot going here, I know. So the ? is do I like PC MATIC, yes, it initself a very interesting program. I guess I like my computer SUPER CLEAN, i guess? oh well I'll keep studying these 3 programs all together? Thanks Bryan.............. |
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| 2/26/2014 7:09:51 PM | its ok |
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| 6/7/2014 1:34:25 PM | Haven't had a chance to see improvements yet. |
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| 6/1/2014 10:52:04 PM | Its new and improved |
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| 6/18/2014 9:23:10 AM | Too many pop ups and things to sell me or telling me that I've purchased or downloaded something |
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| 12/8/2014 7:32:11 PM | its new and it locks up once in a while |
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| 10/10/2014 6:07:08 PM | Fingerprint logon doesn't work properly. Doesn't log on at all. |
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| 12/18/2014 3:35:48 PM | AOL DOES FREEZE UP AND EXPLORER STOPS WORKING AT LEAST 3 TIME A DAY. IT RESTARTS BY ITSELF. I ALSO HAVE A PROBLEM COMMUNICATING WITH MY WIRELESS "BROTHER" PRINTER. |
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| 4/11/2014 10:32:01 AM | Good but Windows 8 is not as good as XP or 7 |
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| 6/21/2014 1:16:38 PM | I believe I have malware |
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| 6/20/2014 9:08:36 AM | My computer i new and I am having tons of ads showing up when I try to log onto the internet. My computer has also been hacked within the past week and is running very slow. The coputer is only 1 month old. |
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| 7/27/2014 12:10:08 PM | Not thrilled with windows 8 |
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| 3/18/2015 10:05:41 PM | will have to reboot and see how she runs |
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| 1/29/2015 9:51:25 PM | AutoCAD plot and windows 8.1 do NOT get along... |
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| 4/15/2015 6:10:26 PM | Probably just me getting use to Windows 8 versus windows 7. Just started using it yesterday. |
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| 11/10/2014 1:46:26 AM | Have not used it to make this determination. |
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| 10/23/2014 5:17:29 PM | POP UP ADS FREEZE THE SYSTEM |
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| 8/16/2014 12:40:17 AM | I don't like the whole Win 8 experience with Win 9 looming on the mandatory horizon. I liked Win 7. It was a good fix for Vista. MS just cannot leave well enough alone; they worry more about making more billions than providing a quality product. |
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| 6/18/2015 5:02:43 PM | very slow |
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| 7/27/2015 5:48:58 PM | got light blue screen, tried to use memory that was not there |
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| 11/30/2014 3:49:40 PM | dont know |
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| 6/10/2015 8:28:49 PM | i do not like windows 8 ~ can't get the touch sensativity adjusted to my satisfaction |
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| 3/9/2015 11:18:42 AM | dont like the apps to many |
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| 3/10/2015 10:47:09 AM | Slow given the speed of the processor and amount of RAM. |
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| 2/6/2014 7:46:50 AM | Sound stopped working and cannot get it corrected |
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| 2/9/2014 3:17:53 PM | Very SLOW |
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| 9/29/2014 8:40:11 PM | The coreect anser is: I do not know, yet, because I have just loaded the program on this computer, the first under my ownership. This computer came from the factory with Kaspersky security. It has started acting up by wanting to cycle through all the internet aps questioning the security certificates. I could not even get work done. So, I will see how your program does. I still have an open slot for Norton. |
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| 3/13/2014 3:10:29 PM | Still don't know if Super Shield installed ??? Does it show up in the Installed Control Programs list ?? |
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| 9/1/2015 8:50:55 PM | expected more from a qrad core I7 high end processor esp afeter instaling high end Samsung SSD |
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| 11/21/2015 10:07:05 AM | Don't know yet, just downloaded it. |
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| 12/24/2015 8:22:47 PM | Seams to pickup little disturbances which affect the operation. |
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| 5/30/2016 3:43:47 PM | having system problems and had to install new hard drive |
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| 4/11/2016 5:05:44 PM | TOO Slow in performance |
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| 7/6/2016 1:36:05 PM | first day with PC Matic. Purchased software and the window says 0 computers protected? Why |
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| 8/12/2017 1:53:06 PM | runs too slowly |
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| 8/16/2017 4:21:52 PM | It runs slowly. |
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| 12/5/2016 2:34:16 PM | 2 yr old computer |
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| 6/16/2016 7:43:11 PM | slow, havent used it much... just learning it... |
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| 6/23/2017 7:47:35 PM | Things turn off when I don't ask them to and sometimes things do not boot up in the way I would expect. |
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| 10/5/2017 7:03:33 AM | I can't get rid of the requirement to log in. |
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| 11/21/2017 8:36:42 PM | I haven't used the computer yet how would I know how it works..please make this box smaller by at least 50%. |
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| 10/6/2016 1:53:28 PM | takes forever to boot up |
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| 11/12/2017 2:34:16 PM | too slow, should be fast with quad core, printing is a pain |
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| 11/12/2017 7:28:03 PM | Slow at startup. When PC goes to sleep-screensaver after non-use (dormant), swipe to log in fails to bring up password box/window. |
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| 11/3/2016 8:55:33 PM | It has gotten progressively slower. |
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| 5/25/2017 3:37:52 PM | slow, freezes |
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| 11/25/2016 2:27:51 PM | lot of current problems before issues i loved it |
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| 9/1/2016 6:45:51 PM | Ran a session yesterday. Laptop rebooted to nothingness. Lost it all. Not sure if it was PCmatic. But it was the last thing that ran until trouble. |
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| 6/29/2017 8:58:09 PM | Been running slow since my webroot 3 year subscription expired, Hoping PC Matic fixes that. |
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| 1/21/2017 9:11:09 PM | I hate how slow an unpredictable it is. |
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| 6/6/2017 2:41:11 PM | This laptop [HP ENVY 17", w/2TB's] is way too heavy to lift/move. |
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| 7/21/2017 3:57:37 PM | hve not let it be scanned on schedle, caused problems. had to have it cleaned and reloaded today. same computer as before |
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| 7/28/2017 9:36:13 PM | I have not tryed it yet. the program just stoped. Try me after awile. |
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| 6/16/2017 4:52:17 PM | i boughtb the program Why am i getting this Have the license |
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| 7/24/2017 10:38:18 PM | It is slow and freezes |
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| 5/8/2017 10:31:58 AM | too much lag time opening and opening apps |
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| 11/27/2014 5:55:36 PM | I think its a lemon |
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| 10/30/2022 7:48:13 PM | too slow |
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| 5/19/2015 1:13:39 PM | often bsod bad pool caller |
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| 7/30/2015 10:50:20 PM | I think its a lemon |
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| 6/10/2023 3:35:22 PM | It is way to slow |
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| 11/14/2021 4:19:29 AM | It is slow and freezes internet pages a lot |
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| 12/19/2021 7:16:06 AM | Starting to lock up and run slow |
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| 12/3/2015 8:47:50 PM | I have display driver issues and I cant figure out how to fix them |
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| 5/24/2020 11:53:56 AM | I need to upgrade due to low memory and probably outdated network capacity |
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| 5/10/2020 12:12:02 PM | slow comes up in sites I don't want hard to use |
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| 2/15/2019 5:18:51 PM | This one has become sluggish, slow and unresponsive. |
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| 12/11/2018 12:09:16 PM | freezes up |
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| 2/19/2019 5:46:51 PM | Very Slow!! |
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| 11/2/2018 10:25:01 PM | It ha become too slow |
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| 9/5/2019 11:01:59 PM | runs slow |
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| 4/4/2019 9:53:44 PM | this is confusing |
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| 9/9/2018 4:17:03 PM | is slow |
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| 3/21/2019 3:40:35 PM | Have lost speed, touch screen, |
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| 7/16/2019 6:56:09 PM | not user freindly |
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| 4/4/2020 2:02:22 PM | very slow |
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| 5/9/2015 3:43:49 PM | Win 8.1 sucks frequent freezes video is a nightmare |
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| 12/7/2016 9:49:45 AM | It is 2 years old and runninh very slow |
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| 8/17/2016 3:51:10 PM | The computer keeps losing internet connection even though I'm only 6 feet away from the modum. |
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| 6/2/2015 10:10:46 AM | Works fast |
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| 6/29/2015 2:10:27 PM | working good and then stopped |
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| 7/15/2014 12:26:22 PM | runs too slow. Internet has issues with internet explorer and google chrome. |
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| 2/10/2015 1:04:25 PM | updates will not install |
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| 10/21/2014 12:43:22 AM | just got it and it runs horrible |
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| 10/28/2014 2:43:36 PM | Crashes a lot, Word crashes all the time, aol freezes 90% of the time. |
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