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Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP envy m7 notebook.

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HP envy m7 notebook Satisfaction Reviews

Average Satisfaction
 
  3.41 out of 4

Percent Freezing
18%

Percent Slow
36%
Make
HP
Model
envy m7 notebook
PC Type
Portable
Total Votes: 1702
2%
 
5%
 
43%
 
50%
 


Date Comments Satisfaction
8/28/2015 9:24:08 PM I have a PCMatic account, this laptop is brand new and I wanted to get protection loaded onto it the first thing after getting through initial set up.
 
  4.00 out of 4
8/18/2015 6:39:44 PM Works great.
 
  4.00 out of 4
8/19/2015 4:48:19 PM just got it but so far im totally good with it
 
  4.00 out of 4
7/5/2016 11:56:06 PM brand new, just got it today
 
  4.00 out of 4
8/23/2016 9:07:22 PM the battery needs to last longer
 
  4.00 out of 4
8/26/2016 6:41:37 PM I very recently bought a new computer and it came with Webroot. So I didn't install PC Matic. Big mistake! After about 1 month of owning my new computer I started seeing pop up ads and knew I had enabled pop up blocker. Just downloaded PC Matic again and will not ever change again. Thank you PC Matic Staff for all your work. You all rock!
 
  4.00 out of 4
8/28/2016 9:39:30 PM Just installed on this brand new computer, can't say.
 
  4.00 out of 4
2/6/2016 9:56:23 PM great
 
  4.00 out of 4
5/9/2016 4:24:58 PM it's new
 
  4.00 out of 4
6/10/2016 5:39:31 PM This is my first time with your product and this is being installed on a brand new notebook.
 
  4.00 out of 4
2/26/2016 7:12:30 PM Installed again easily after hard drive crash
 
  4.00 out of 4
11/25/2015 3:51:06 PM Just purchased and installed
 
  4.00 out of 4
11/12/2015 2:57:14 PM Brand new HP computer. First day of use. Getting used to it.
 
  4.00 out of 4
5/3/2016 11:33:13 PM new laptop and so far very please with it and Windows 10
 
  4.00 out of 4
4/14/2016 11:38:27 PM Just purchased this computer new today
 
  4.00 out of 4
5/24/2020 4:39:06 PM ok
 
  4.00 out of 4
5/21/2020 8:45:32 AM nstalled new Solid State Drive and it speeded up considerably.
 
  4.00 out of 4
11/3/2019 3:14:22 PM to new to be sure so far.
 
  4.00 out of 4
7/18/2019 8:17:14 PM love PC matic
 
  4.00 out of 4
3/19/2022 3:35:57 PM Its a few years old..about 4 years but a good system
 
  4.00 out of 4
1/23/2018 8:56:35 AM new hard drive last week
 
  4.00 out of 4
10/28/2017 7:38:00 AM Now has an SSD.
 
  4.00 out of 4
11/6/2017 2:50:22 PM new
 
  4.00 out of 4
6/29/2017 11:12:41 AM klgjgjhghjhj
 
  4.00 out of 4
12/1/2017 1:01:51 PM It is fast, the screen is a great size and it handles AutoCAD really well.
 
  4.00 out of 4
5/11/2017 7:16:35 PM just bought it
 
  4.00 out of 4
9/21/2017 11:28:38 PM Has the speed & capability I need for my personal & my home business. My lack of knowledge in the use of Win 10 is my biggest short coming.
 
  4.00 out of 4
7/28/2017 10:06:07 PM Brand New PC just purchased today.... big upgrade from what I was using before.
 
  4.00 out of 4
6/21/2017 11:30:23 PM It's Brand new. I had to replace the old one.
 
  4.00 out of 4
6/16/2017 9:19:37 AM some clicking noise
 
  4.00 out of 4
4/28/2017 4:14:03 PM Good!!
 
  4.00 out of 4
2/8/2017 5:53:57 PM New computer... no issues yet.
 
  4.00 out of 4
2/9/2017 7:16:39 PM it is new.
 
  4.00 out of 4
10/4/2016 10:14:31 PM it keeps dropping offline
 
  4.00 out of 4
10/5/2016 10:39:08 PM New
 
  4.00 out of 4
3/23/2018 8:15:37 PM I just replaced the hard drive so I am busy installing the programs and making sure my files are still where they should be. I'm not sure what caused my hard drive to fail.
 
  4.00 out of 4
5/13/2018 12:19:53 PM I like HP products and the Envy has been good so far.I'm chcking that it runs slowly, but only ever so slightly and only lately.
 
  4.00 out of 4
3/27/2018 1:33:03 PM Just installed this service. We appear to be off to a great start. Thank you.
 
  4.00 out of 4
6/6/2018 10:17:32 AM I upgraded the disk drive from HDD (which gave me problems) to an SSD
 
  4.00 out of 4
4/3/2018 1:32:12 PM I had to re-install, and now the pc matic scan and main. isn't displaying properly
 
  4.00 out of 4
9/10/2017 3:34:25 PM Ok, so far. Just downloaded,
 
  4.00 out of 4
10/6/2018 12:25:21 PM I am a new customer and just now installing PC Matic. I've heard good reports on your product.
 
  4.00 out of 4
12/6/2019 9:31:25 AM easy to load. has great reputation
 
  4.00 out of 4
6/23/2019 3:16:12 PM This is a traveling laptop and as served well as desktop and mobile device. I used PC Matic years ago and thought it was time to repurchase it to provide on-going maintenance now.
 
  4.00 out of 4
7/4/2018 8:57:43 PM no comments
 
  4.00 out of 4
11/23/2018 9:43:07 PM We put this app on all our computers
 
  4.00 out of 4
4/22/2018 1:10:04 PM It has been one of the best that I have ever owned. It was amazing whwn I went back to school after 30 years. Woild definitely purchase again!
 
  4.00 out of 4
8/27/2018 5:42:09 PM I hve just started using this computer. So far, I really like it.
 
  4.00 out of 4
6/30/2018 10:59:26 AM reliable
 
  4.00 out of 4
7/8/2016 9:36:49 AM Quite fast
 
  4.00 out of 4
3/21/2023 5:09:14 PM It is my basic everyday work and play gadget.
 
  4.00 out of 4
3/29/2023 6:58:25 PM New HPE nvy -m7
 
  4.00 out of 4
7/11/2023 11:12:06 AM Great HP. Size is exelent
 
  4.00 out of 4
4/27/2022 11:00:52 AM I just started with PCMatic I'll need to wait awhile to see if it improves my speed.
 
  3.00 out of 4
4/25/2022 1:11:20 PM slow after a few years, but haven't fully used PCMatic
 
  3.00 out of 4
11/26/2017 8:56:52 PM Virus recently found and I do not know if it has been removed.
 
  3.00 out of 4
6/21/2022 7:50:02 PM It takes a bit to start up, but once it's up it is doing OK.
 
  3.00 out of 4
5/16/2023 9:46:00 AM This laptop is at least 10 years old. I know there is RUST forming on the motherboard. I am looking at buying a new laptop soon.
 
  3.00 out of 4
3/19/2023 8:34:32 PM This is my first exposure, too early to tell.
 
  3.00 out of 4
2/19/2019 11:50:59 PM Slow in start-up, too many advertising coming in to interrupt what I am doing.
 
  3.00 out of 4
9/21/2022 3:19:29 AM belonged to wife who is now deceased.she she was retired in 2016 and spent hours per day utilizing.i dont know much about it but Geek Squad removed 36 viruses earlier this year
 
  3.00 out of 4
6/10/2019 8:57:50 PM It is sometimes slow but it gets the job done
 
  3.00 out of 4
11/8/2018 2:57:52 PM new to product
 
  3.00 out of 4
11/8/2018 2:19:14 PM just downloaded
 
  3.00 out of 4
5/2/2018 10:39:31 AM Had Windows 7 befor this pc really liked it. This pc has windows 10 I'm not very pc literate and this pc seems to have a mind of its own. When downloading photos it puts them where it wants them and it takes a while to find them. Long story short. I hate it.
 
  3.00 out of 4
9/15/2019 2:29:43 PM There don't seem to be many Android options when loaded; just scans.
 
  3.00 out of 4
9/17/2019 3:12:11 PM Had problems with the computer while travelling for work. Was in a two year contract with VSupport, started out good, but they have not provided the support I need consistantley.
 
  3.00 out of 4
12/19/2019 10:39:11 AM Satisfied
 
  3.00 out of 4
12/29/2018 5:15:14 PM Win 10 is a pain to work with
 
  3.00 out of 4
1/12/2019 8:21:04 AM I'm new to PC Matic. Time will tell
 
  3.00 out of 4
12/1/2019 4:59:09 PM I get my Credit Card info stolen alot
 
  3.00 out of 4
4/1/2018 4:47:17 PM HDD is slow
 
  3.00 out of 4
4/7/2018 6:41:31 PM Satisfied, but it has gotten sluggish and has some quirkiness with programs not acting as they should. Start Up takes too long - it was pretty quick.
 
  3.00 out of 4
10/15/2018 3:32:54 PM getting use to it
 
  3.00 out of 4
9/23/2018 1:11:15 PM KI really cont say because I have not used the commputer since installatio
 
  3.00 out of 4
3/23/2017 8:58:16 AM Login is confusing
 
  3.00 out of 4
2/24/2018 3:12:37 PM Audio driver updates fail and lock it up requiring it to be restored to facory specs.
 
  3.00 out of 4
3/21/2018 10:05:00 PM The USB C Port is not working.
 
  3.00 out of 4
7/11/2018 10:35:28 AM Just ran my first scan...a little too early for a real analysis.
 
  3.00 out of 4
2/11/2017 10:07:11 AM it is new and i'm still getting used to it
 
  3.00 out of 4
12/12/2016 5:28:24 PM This is a new computer, just now getting it online.
 
  3.00 out of 4
8/4/2016 10:34:32 AM was running real slow .Now after running pc pitstop evergreen it is going jus tfine
 
  3.00 out of 4
4/22/2017 10:22:56 PM Start up is slow
 
  3.00 out of 4
12/19/2016 12:55:35 PM This is a new computer
 
  3.00 out of 4
2/22/2017 8:44:18 AM Only thing I hate is when it updates without my knowledge because I'll loose everything I was working on. I have the settings adjusted so that its supposed to give me the option of when it updates but sometimes it doesn't happen.
 
  3.00 out of 4
3/30/2017 10:13:42 AM Liked earlier ooerating systems better that had more user flexability
 
  3.00 out of 4
6/5/2017 10:43:50 AM Its ok
 
  3.00 out of 4
12/25/2016 7:24:01 AM Want to use only Supershield on this laptop...don't know how to dismantle both Webroot SecureAnywhere or antoher that came with laptop...I will attempt to figure out...then contact you!
 
  3.00 out of 4
12/27/2016 5:13:55 PM this is the first time I used it
 
  3.00 out of 4
4/6/2017 6:36:13 PM It works
 
  3.00 out of 4
1/19/2018 3:15:57 PM new driver
 
  3.00 out of 4
6/13/2017 12:34:28 AM when you were scanning my computer while I was on eBay I saw a screen flash with multiple colors and it looked like a kalidescope. What could have caused this? I believe I may have been hacked by a russian person. They made a winning bid on my auction then did not pay. I have heard that this is how they get into peoples computers. Can you help me fix it?
 
  3.00 out of 4
10/12/2017 7:41:25 PM New computer
 
  3.00 out of 4
8/16/2017 3:54:59 PM we will see
 
  3.00 out of 4
6/1/2017 6:24:03 AM good computer
 
  3.00 out of 4
3/23/2022 4:34:57 PM Very slow
 
  3.00 out of 4
1/14/2018 9:39:08 AM Just bought it ...to br determined
 
  3.00 out of 4
8/27/2017 12:05:13 AM ya
 
  3.00 out of 4
1/27/2018 6:06:25 PM has been very slow on start up soon after I bought it
 
  3.00 out of 4
10/26/2017 12:29:49 PM Very slow loading programs
 
  3.00 out of 4
7/17/2017 10:33:35 AM The internet keeps going down.
 
  3.00 out of 4
2/18/2018 8:26:50 AM Could have more memory.
 
  3.00 out of 4
1/23/2018 6:10:41 PM It lost it's disk drive so everything went away.
 
  3.00 out of 4
12/22/2020 6:10:23 PM i just do not like laptops. they are not comfortable to use.
 
  3.00 out of 4
10/5/2021 4:31:00 PM Overall pleased. it is slow and requires reboting ocasionally
 
  3.00 out of 4
12/9/2017 9:07:19 AM well if I didnt like it would want to install on the rest of laptops and phone.
 
  3.00 out of 4
1/20/2018 1:01:54 PM It has slowed down a lot in the last month.
 
  3.00 out of 4
9/30/2021 1:08:02 PM it's pretty slow
 
  3.00 out of 4
1/6/2021 10:44:33 AM Wish it was faster.
 
  3.00 out of 4
6/4/2021 10:14:40 AM becaause of previous over-laooing virus protection, it was way to slow
 
  3.00 out of 4
7/24/2021 2:29:20 AM It has been a dependable computor.
 
  3.00 out of 4
10/16/2020 10:17:30 PM very slow
 
  3.00 out of 4
5/11/2021 11:43:36 PM I realize I could get better performance from a newer PC.
 
  3.00 out of 4
11/18/2019 8:58:07 PM none at this time
 
  3.00 out of 4
1/30/2020 11:24:01 AM first scan w ps maytic
 
  3.00 out of 4
3/14/2021 10:50:25 AM I have just started having proplems with computer freezing up.
 
  3.00 out of 4
1/7/2020 5:50:09 PM i think its fine
 
  3.00 out of 4
4/10/2019 8:55:29 PM very slow
 
  3.00 out of 4
2/14/2019 7:09:39 PM Generally works OK. Periodically Slow.
 
  3.00 out of 4
2/16/2019 11:26:07 AM having difficulty getting frots, icons etc adjusted on this pc versus my other computers and pcs.
 
  3.00 out of 4
1/1/2020 3:53:50 PM Seems to work well. But has slowed down.
 
  3.00 out of 4
6/28/2019 11:33:05 PM It's okay
 
  3.00 out of 4
7/26/2020 9:02:44 PM it can do more like USB scanning, RootKit scanning, etc...
 
  3.00 out of 4
12/23/2015 3:03:46 PM Newly baught HP Laptop with recently downloaded Microsoft 10.
 
  3.00 out of 4
4/22/2021 12:41:57 AM Slow and too too many ads.
 
  3.00 out of 4
7/30/2020 11:10:06 AM I didn't know PCMatic was automatically renewing my membership. I I had known, I would have been using it on all my computers.
 
  3.00 out of 4
2/15/2021 7:01:07 PM It helps me do my job; it is fairly reliable and know to some what how to navigate the device. A bit slow :-(
 
  3.00 out of 4
12/1/2015 12:42:42 PM unsure it is new
 
  3.00 out of 4
1/13/2016 3:38:41 PM Just got it. I've been using your product on my old Dell for two years now and wanted to run it on this machine
 
  3.00 out of 4
9/13/2015 10:53:36 AM brand new laptop
 
  3.00 out of 4
3/10/2016 8:57:49 AM I just got this computer two weeks ago.
 
  3.00 out of 4
9/15/2016 9:38:23 AM Satisfied but to a degree... from time to time it freezes u[ amd upijave to unplug and start over
 
  3.00 out of 4
1/7/2017 7:59:38 PM I keep getting messages about my computer having oudated drivers. It's a new computer.
 
  3.00 out of 4
12/13/2015 5:44:24 PM Looks good so far . Just purchased .
 
  3.00 out of 4
1/24/2016 11:42:46 AM runs better now after PC Matic scan and repair
 
  3.00 out of 4
7/23/2016 2:23:14 PM Just repaired after damaged and restored system.
 
  3.00 out of 4
2/22/2017 10:56:55 PM i just in stalled it .still waiting to see what happens
 
  3.00 out of 4
9/3/2015 4:42:29 PM Bought this computer brand new from best buy, all I could say is that it can definetaly be way better and faster for the price that I payed for this so called "advanced" machine.
 
  3.00 out of 4
8/8/2015 6:18:04 PM COMPUTER IS BRAND NEW
 
  3.00 out of 4
10/27/2016 2:39:56 PM Too slow for as new as it is and Shockwave and Flash lock it up all the time.
 
  2.00 out of 4
3/5/2017 1:44:54 PM Constantly opens blank windows automatically. many all at once.
 
  2.00 out of 4
3/21/2016 1:09:41 PM internet issues
 
  2.00 out of 4
7/17/2020 2:31:55 PM very slow
 
  2.00 out of 4
2/12/2021 5:30:20 PM battery doesn't charge and slow
 
  2.00 out of 4
9/7/2020 2:58:41 PM Occasionally locks up for 30-90 seconds.
 
  2.00 out of 4
12/12/2020 3:12:25 AM Crashes and slow
 
  2.00 out of 4
3/30/2019 3:26:31 PM It is slow and freezes
 
  2.00 out of 4
3/27/2020 7:21:15 PM Too slow
 
  2.00 out of 4
8/6/2021 10:17:06 AM Runs slowly
 
  2.00 out of 4
3/13/2021 11:08:09 PM seems to run slow
 
  2.00 out of 4
1/10/2020 7:04:18 PM Jumped righ to the questionair without allowing me to look at the results
 
  2.00 out of 4
9/4/2021 10:45:11 AM Vrry sloww and unstable.
 
  2.00 out of 4
6/6/2021 5:03:58 PM Has started running slow and will not update
 
  2.00 out of 4
1/21/2018 7:10:47 PM Haven't used it much lately. Why do you want to know?
 
  2.00 out of 4
8/9/2020 5:22:46 PM Too slow considering that it's a HP Envy Intel Core i7 7500U running at 270 to 290 GHz. But, od course the anchor is the HP Dumbware that I'd love to get rid of...? Strickly for Accounting and no time computer games or music or intertainment or anything else,,,,,
 
  2.00 out of 4
12/15/2017 8:49:18 AM keeprs dropping internet connection
 
  2.00 out of 4
2/18/2018 2:09:59 PM Dont know yet, just got it
 
  2.00 out of 4
8/28/2017 10:36:47 AM Locks up on google explorer a lot
 
  2.00 out of 4
2/8/2018 6:52:07 PM It crashes with updates. Had to completly reimage disk.
 
  2.00 out of 4
10/21/2017 7:50:20 PM I have a malware that targets my Facebook account
 
  2.00 out of 4
10/12/2016 6:07:12 PM I am a little confused about whether or not the system is working "round the clock.' Other programs i have had were very forward about what was going on. PC Matic doesn't make me feel secure because I am not even sure if everything is working effectively.
 
  2.00 out of 4
3/4/2018 10:33:07 PM I have had to have Geek Squad reset this computer back to original set up as if out of the box.
 
  2.00 out of 4
9/2/2017 10:05:40 PM had to have windows reinstalled
 
  2.00 out of 4
10/25/2018 6:34:27 PM it runs alright i feel like it could do better
 
  2.00 out of 4
7/7/2018 9:05:18 PM very slow
 
  2.00 out of 4
9/10/2018 1:03:54 PM Don't know yet.
 
  2.00 out of 4
9/10/2017 10:04:05 AM blue screens
 
  2.00 out of 4
2/11/2023 1:20:02 PM starting getting tons of annoying popups saying virus attack detected, plus a bunch of other ads for antivirus programs and betting istes
 
  2.00 out of 4
4/30/2018 7:54:23 PM Running slow on downloads
 
  2.00 out of 4
4/19/2018 1:38:47 PM It's not even a year old and just had to have the hard drive replaced. It is the same laptop as my last registered computer, just a new harddrive.
 
  2.00 out of 4
5/22/2022 11:11:00 PM This PC constanlty freezes up is very slow and requiers restart several times
 
  2.00 out of 4
10/14/2023 11:55:57 PM DOES NOT PROVIDE SUFFICIENT INFORMATION AS TO THE STATUS OF SCANS NOR DOES IT HAVE AN EASY TO USE DASHBOARD!!! WOULD LIKE A REFUND!!!!!!!
 
  1.00 out of 4
8/14/2018 12:53:39 AM I simply don't like Windows 10. I'm old (81) and do much better with Windows y which is my other Tower computer which I will be installing this software on soon. Then my android Tele.
 
  1.00 out of 4
9/19/2017 9:59:15 PM I don't like to have to respond to surveys before proceeding to close
 
  1.00 out of 4
3/16/2017 9:52:21 PM Brand New
 
  1.00 out of 4
4/4/2017 8:41:22 AM Running extremely slow and has some virus that keeps opening web pages and pop ups keep coming up.
 
  1.00 out of 4
10/18/2016 11:51:03 AM new
 
  1.00 out of 4
2/8/2018 11:17:17 AM currently looses touch screen constantly,difficult to restore. does not last. email has poor service, a bug infected virus maybe.someone is sending me junk mail from my own addr.
 
  1.00 out of 4
2/28/2017 6:03:54 PM Ever since we bought this computer and updated to windows 10 it has had serious performance issues even after bringing it back to best buy several times
 
  1.00 out of 4
6/23/2016 6:07:28 PM I have full confidence in PC Matic.
 
  1.00 out of 4
1/1/2017 12:53:51 PM zzz
 
  1.00 out of 4



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