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Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP laptop 14-dq1xxx.

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HP laptop 14-dq1xxx Satisfaction Reviews

Average Satisfaction
 
  3.45 out of 4

Percent Freezing
7%

Percent Slow
18%
Make
HP
Model
laptop 14-dq1xxx
PC Type
Portable
Total Votes: 662
2%
 
2%
 
45%
 
51%
 


Date Comments Satisfaction
9/12/2023 11:50:44 AM the speed of the processor.
 
  4.00 out of 4
11/11/2022 10:36:51 AM This device is used mainly for creating documents. It very seldom is connected to the internet.
 
  4.00 out of 4
12/26/2022 3:00:48 PM Not yet, it is a new device.
 
  4.00 out of 4
3/16/2023 2:39:09 PM It is adequate for my needs.
 
  4.00 out of 4
1/14/2020 12:47:44 AM it is brand new
 
  4.00 out of 4
4/2/2020 12:28:58 PM new laptop
 
  4.00 out of 4
4/3/2020 11:09:53 PM This is a new computer. My last one ran much slower than this.
 
  4.00 out of 4
4/29/2020 5:40:00 PM I'm 72, not computer literate but signing up with PC Matic was the right step for me. I can understand the prompts and I like how easy it was to set up. Thanks!
 
  4.00 out of 4
3/23/2020 11:36:49 AM new
 
  4.00 out of 4
12/25/2019 5:28:10 PM Its a very light and easy accesible comouter that provide evreything i need
 
  4.00 out of 4
12/25/2019 10:22:08 AM This is the 4th computer we are adding to our home and we love this protection!!
 
  4.00 out of 4
12/11/2019 9:45:08 PM It is new today. Just now setting it up for first time. I do not know what to expect regarding computer speed It has an Intel Core 85 processor
 
  4.00 out of 4
11/7/2019 5:38:53 PM Just bought the pc today.
 
  4.00 out of 4
9/12/2020 12:41:24 PM New computer
 
  4.00 out of 4
8/6/2020 12:10:36 AM Brand new purchase to replace another laptop
 
  4.00 out of 4
8/24/2020 5:00:40 PM Love the produc almost as much as the commericials!!!
 
  4.00 out of 4
6/29/2020 4:30:49 PM love your products!!!!
 
  4.00 out of 4
5/20/2020 9:57:04 PM this computer work's just fine
 
  4.00 out of 4
1/19/2021 6:36:29 PM the installation was a little difficult for me
 
  4.00 out of 4
1/8/2021 3:13:16 PM Just got it and time will tell!
 
  4.00 out of 4
1/20/2021 6:10:26 PM brand new
 
  4.00 out of 4
8/17/2020 11:32:27 AM its good
 
  4.00 out of 4
9/4/2020 10:26:08 PM brand new
 
  4.00 out of 4
9/24/2020 11:18:29 PM its new
 
  4.00 out of 4
10/21/2020 9:42:00 AM Brand new to us so we do not have much input
 
  4.00 out of 4
5/18/2021 1:30:11 AM brand new laptop
 
  4.00 out of 4
3/10/2021 2:53:57 PM brand new. Hopefully it's fine.
 
  4.00 out of 4
1/20/2022 9:29:15 AM Great tool
 
  4.00 out of 4
11/7/2021 2:45:20 PM does what I purchased it to do, mostly email, research and financial tracking
 
  4.00 out of 4
3/16/2022 2:56:15 PM Purchase this HP laptop online from costco but I nuspect it was refurbished. the settings become scramble duplicating my store pictures and using most of the iclound 5GB This laptop is not that good.
 
  4.00 out of 4
1/30/2022 7:02:10 PM A great laptop
 
  4.00 out of 4
12/18/2021 5:37:42 PM I have 3 others on PC matic Evergreen love your product !!
 
  4.00 out of 4
8/12/2021 6:59:42 PM This device is much better than my tablet.
 
  4.00 out of 4
12/21/2021 5:11:55 PM It is slow
 
  3.00 out of 4
6/28/2022 6:40:39 AM It's ok. It is the best laptop I could afford.
 
  3.00 out of 4
10/23/2021 12:38:27 PM Slow to connect to the internet
 
  3.00 out of 4
12/31/2021 11:27:40 AM Since I purchased this laptop, I have had to reset it 2x due to total crash.
 
  3.00 out of 4
6/13/2020 1:02:51 AM to soon just purchased it
 
  3.00 out of 4
8/2/2021 12:03:59 PM freezes sometimes.
 
  3.00 out of 4
4/6/2021 2:21:48 PM Just wish the keys lettering was darker and bigger.
 
  3.00 out of 4
12/26/2020 4:09:24 PM Just got it...I will be able to evaluate it better after some use.
 
  3.00 out of 4
2/7/2021 1:15:18 PM New setting up having trouble adding Express VPN eic. due to having to use MS EDGE having some kind of S control on adding apps that are not microsoft products don't understand taking block off still didn't let me install VPN that I want
 
  3.00 out of 4
3/20/2021 8:15:54 PM Not sure what is happening or if PCMatic recognizes my device. I shall persevere. Not exactly an expert with computers. This device is new.
 
  3.00 out of 4
2/12/2021 2:02:23 PM simple light and fast little computer with solid state memory
 
  3.00 out of 4
5/3/2021 10:28:09 AM W10 is intrusive
 
  3.00 out of 4
3/21/2021 10:04:07 PM just got it
 
  3.00 out of 4
3/10/2021 6:56:37 PM New
 
  3.00 out of 4
12/1/2020 11:02:54 AM just purchased it
 
  3.00 out of 4
10/28/2020 9:21:33 PM This is a brand new computer
 
  3.00 out of 4
7/21/2021 3:01:33 PM new PC
 
  3.00 out of 4
7/27/2021 11:10:46 PM keeps resetting system software
 
  3.00 out of 4
6/26/2021 7:58:23 PM just bot... BUT in process ofsetting up MicroSoft's Windows 10 "S" BLOCKED ALL ATTEMPTS AT INSTALLING THIS or any other "non-approved" software!!! Took 3 hours to figure out to get around yet another Big Greedy American Corp's deal-only-with-us anti-trust abuseware!! BLESS U folks at PC Matic... a true all-American company that hasn't (yet?) been corrupted by greed & control over others.
 
  3.00 out of 4
6/26/2021 5:32:21 AM it does what i need it to do.
 
  3.00 out of 4
4/20/2021 8:08:58 PM I just got it but it seems to be working good!
 
  3.00 out of 4
2/16/2021 10:27:51 AM still learning Windows 10
 
  3.00 out of 4
8/17/2020 3:56:32 PM just started using it so don't know how I'll like it.
 
  3.00 out of 4
1/24/2021 11:46:58 AM This is a relatively new laptop and has not been setup or used until now. I think it works just fine but want it protected with my PC Matic subscription.
 
  3.00 out of 4
10/22/2020 8:15:22 PM Got a couple viruses and computer was running really slow. Then had to do a factory Windows Reboot
 
  3.00 out of 4
8/24/2020 6:05:30 PM New, so far so good
 
  3.00 out of 4
6/25/2020 2:53:16 PM New to me. Still deciding.
 
  3.00 out of 4
11/24/2019 4:39:11 PM new computer so not sure if my answer will be the same after I use it for a while. This computer has microsoft 10 install which I'm not suer I like. doesn't seem user friendly. takes lots of steps to get email and tools that I'm use to using in microsoft 7
 
  3.00 out of 4
6/4/2020 8:16:16 PM Having some probs with download.
 
  3.00 out of 4
11/23/2019 1:34:45 PM It's brand new. Don't know yet!!
 
  3.00 out of 4
2/22/2020 7:43:39 PM Just purchased so not enough experience with it to evaluate.
 
  3.00 out of 4
1/4/2020 10:34:11 AM I'm new to Windows 10 and am still learning the system.
 
  3.00 out of 4
1/6/2020 3:04:28 PM Only had it 1 day
 
  3.00 out of 4
11/17/2019 9:27:11 AM Not as fast loading as I would have expected
 
  3.00 out of 4
4/15/2020 1:54:40 PM its not as fast as we would like it.
 
  3.00 out of 4
5/12/2020 5:49:22 PM It is new
 
  3.00 out of 4
5/23/2023 7:57:06 AM to touchy
 
  3.00 out of 4
2/15/2023 1:25:53 PM Just installed, too soon to tell
 
  3.00 out of 4
10/6/2022 1:44:11 PM Do not use it for a lot of activities
 
  3.00 out of 4
3/19/2020 4:12:40 PM Not sure. I just got it.
 
  3.00 out of 4
3/20/2020 12:14:53 PM i dont know i just downloaded it
 
  3.00 out of 4
4/23/2020 12:14:07 PM Satisfied so far that it did a scan
 
  3.00 out of 4
5/2/2023 8:47:12 AM Alittle slow and akward
 
  3.00 out of 4
1/22/2023 6:46:54 PM dropped offline stated no hard drive
 
  3.00 out of 4
5/27/2022 1:25:36 PM Hard drive failed and was replaced last week. Otherwise very satisfied with this laptop
 
  3.00 out of 4
8/4/2022 6:25:47 AM Just started. Still scanning my laptop.
 
  3.00 out of 4
11/11/2022 2:52:56 PM Computer has been running slow lateley. Sometimes the monitor goes dark
 
  3.00 out of 4
3/3/2023 4:09:37 PM runs slow
 
  2.00 out of 4
4/5/2020 1:57:24 PM Didn't like the microsoft s-mode, and edge platform
 
  2.00 out of 4
5/5/2020 2:43:57 PM very slow internet
 
  2.00 out of 4
2/27/2021 8:15:42 AM color of the keyboard is impossible to see? whos idea was it to make dark grey letters on grey keys with no backlight/ Just silly
 
  2.00 out of 4
3/2/2022 10:39:00 AM To darn many notifications which I deem worthless
 
  2.00 out of 4
6/18/2022 3:03:09 PM runs very slow
 
  2.00 out of 4
10/9/2021 8:20:37 PM I was recently a victim of a scam and a hacker was in my computer
 
  1.00 out of 4
9/9/2021 11:16:01 AM it keep locking up
 
  1.00 out of 4



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