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Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP laptop 17-bs0xx.

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HP laptop 17-bs0xx Satisfaction Reviews

Average Satisfaction
 
  3.34 out of 4

Percent Freezing
14%

Percent Slow
33%
Make
HP
Model
laptop 17-bs0xx
PC Type
Portable
Total Votes: 2819
3%
 
6%
 
46%
 
46%
 


Date Comments Satisfaction
9/23/2017 12:03:42 PM It;s an HP - what else can I say??
 
  4.00 out of 4
8/27/2017 1:32:10 PM New. Don't know yet. Appears very good.
 
  4.00 out of 4
8/23/2017 9:23:55 PM This is a new computer in June. I'm excited to have a laptop again!!!
 
  4.00 out of 4
9/26/2017 1:33:53 PM very convenient PC
 
  4.00 out of 4
7/18/2017 8:08:13 PM it,s brand new
 
  4.00 out of 4
6/23/2017 1:50:56 PM I just purchased this computer.
 
  4.00 out of 4
7/1/2017 1:26:52 PM New computer. New customer. Purchased PCMatic Evergreen ($150.00) to help keep it like new. I enjoyed PC Pitstop free scans on past machines. I'm satisfied new customer with PC Matic...
 
  4.00 out of 4
8/31/2017 2:16:22 PM This computer is replacing the other two that died. This one is the only usable one that we are using besides our I-phones. This is NEW computer.
 
  4.00 out of 4
10/7/2017 6:45:38 PM It's new.
 
  4.00 out of 4
9/6/2017 1:21:58 AM brand new
 
  4.00 out of 4
9/9/2017 11:56:38 PM new computer, I'm transfering PC Matic to it.
 
  4.00 out of 4
10/14/2017 4:55:45 PM Love the lighted key board
 
  4.00 out of 4
9/14/2017 7:52:25 AM a new computer adding to pc matie
 
  4.00 out of 4
10/14/2017 5:02:58 PM Its new. Just got it today.
 
  4.00 out of 4
9/12/2017 9:36:57 AM its new
 
  4.00 out of 4
11/4/2017 11:23:09 AM This computer is brand new.
 
  4.00 out of 4
10/27/2017 11:18:31 AM Brand New
 
  4.00 out of 4
11/1/2017 2:39:45 PM very good
 
  4.00 out of 4
10/22/2017 9:56:55 PM It's brand new, out of the box, just need to learn to adjust to new settings, compared to a tablet.
 
  4.00 out of 4
9/20/2017 9:50:35 PM new computer HP
 
  4.00 out of 4
9/19/2017 1:17:17 PM So far so good...I've only had it for 3 days
 
  4.00 out of 4
12/10/2017 7:09:47 PM Very easy and I like easy! Thanks!
 
  4.00 out of 4
12/12/2017 2:16:48 PM brand new
 
  4.00 out of 4
12/13/2017 5:54:13 PM This is a brand new computer.
 
  4.00 out of 4
11/7/2017 2:21:05 PM it,s a brand new HP Laptop..Windows 10
 
  4.00 out of 4
10/29/2017 11:20:40 AM new computer
 
  4.00 out of 4
12/2/2017 1:34:57 PM Just got this laptop
 
  4.00 out of 4
12/30/2017 10:39:04 AM brand new
 
  4.00 out of 4
12/7/2017 8:24:44 PM New computer
 
  4.00 out of 4
12/7/2017 2:06:29 PM none at this time
 
  4.00 out of 4
12/5/2017 9:16:21 PM it is brand new as of today
 
  4.00 out of 4
1/18/2018 1:36:23 PM just got it
 
  4.00 out of 4
12/25/2017 11:44:21 AM CAROL LAPTOP
 
  4.00 out of 4
11/27/2017 2:39:58 PM new computer
 
  4.00 out of 4
11/27/2017 5:08:29 AM It's new.
 
  4.00 out of 4
11/28/2017 11:31:48 AM I have used PC Matic since July 2017 --love it --just got this new computer my crashed and was excited that i already have my security for the new computer---I keep recommending PC Matic to all of my friends --TU for such a great product it gives me peace of mind
 
  4.00 out of 4
11/27/2017 7:39:57 PM It's new,
 
  4.00 out of 4
11/25/2017 12:40:05 PM just out of the box brand new
 
  4.00 out of 4
12/21/2017 10:11:37 AM just bought it
 
  4.00 out of 4
3/17/2018 5:48:43 PM This is a new computer
 
  4.00 out of 4
3/17/2018 3:15:17 PM new
 
  4.00 out of 4
3/16/2018 6:58:21 PM it is new.
 
  4.00 out of 4
2/28/2018 11:35:13 AM Seems to be making a grinding sound whenon and even when not using the CD drive.
 
  4.00 out of 4
3/15/2018 5:25:13 PM I like it but not a fan of the anti-virus that was installed
 
  4.00 out of 4
2/28/2018 11:21:38 AM Brand new computer. So far so good !
 
  4.00 out of 4
3/3/2018 12:37:18 PM new computer
 
  4.00 out of 4
3/18/2018 11:42:51 AM This computer was new and had to have hard drive replaced so this is the only pc i have installed pc matic on.
 
  4.00 out of 4
3/18/2018 2:11:14 PM My previsous HP Envy was hacked and had to be replaced. I now have only one computer- it is thisone.
 
  4.00 out of 4
3/3/2018 2:15:47 AM its brand new
 
  4.00 out of 4
3/4/2018 5:59:54 PM nwe computor. 1st time using.
 
  4.00 out of 4
3/23/2018 11:02:14 AM this is a new computer i am loading pc matic to protect it
 
  4.00 out of 4
3/25/2018 2:13:47 PM I love PC Matic never had a problem and 1 question and it was help right away
 
  4.00 out of 4
3/6/2018 10:33:35 AM This is rplacement for old computer that was runin by power surge.This a HP lab top computer.
 
  4.00 out of 4
4/6/2018 2:47:19 PM it is new
 
  4.00 out of 4
5/7/2018 3:41:40 PM new
 
  4.00 out of 4
3/13/2018 1:56:49 PM IT'S NEW- UNUSED
 
  4.00 out of 4
3/13/2018 1:51:10 PM It's fresh out of the box
 
  4.00 out of 4
4/9/2018 7:37:13 PM brand new
 
  4.00 out of 4
5/18/2018 5:45:20 PM This is a newer PC and I installed PC Matic to protect it.
 
  4.00 out of 4
4/13/2018 2:17:51 PM new
 
  4.00 out of 4
5/11/2018 2:31:06 PM Brand new as of today
 
  4.00 out of 4
1/29/2018 2:56:24 AM Brand new; so far so good
 
  4.00 out of 4
1/30/2018 2:12:35 PM This laptop crashed and I had to reinstall PCMatic. So far, so good.
 
  4.00 out of 4
1/23/2018 11:58:40 PM we purchased 2 computers today and will install pcmatic in the next
 
  4.00 out of 4
2/10/2018 3:18:21 PM My first computer with Pitstop crashed with coverage remaining. Repair people say it cannot be saved. I want to tranfer reming coverage to this new laptop.
 
  4.00 out of 4
1/13/2018 9:43:48 AM It's new.
 
  4.00 out of 4
2/22/2018 3:27:37 PM Has kept my Pc's free of problems
 
  4.00 out of 4
2/26/2018 9:47:16 PM Just bought this computer. Only had it for 7 days.
 
  4.00 out of 4
2/2/2018 7:35:46 PM I like the antiverus it did my other laptops
 
  4.00 out of 4
5/24/2018 6:46:26 AM great protection
 
  4.00 out of 4
4/16/2018 5:21:35 PM Just installed. So far so good. We will see.
 
  4.00 out of 4
6/1/2018 3:50:34 PM brand new
 
  4.00 out of 4
4/26/2018 9:15:43 AM It's brand new.
 
  4.00 out of 4
6/3/2018 1:24:06 PM brand new
 
  4.00 out of 4
6/4/2018 11:09:16 AM Easy to use and a pleasure to use.
 
  4.00 out of 4
6/6/2018 8:31:36 PM THE most excellent protection we have ever had!!
 
  4.00 out of 4
5/4/2018 8:45:25 AM It's brand new. I like it
 
  4.00 out of 4
6/13/2018 9:48:10 PM JUST GOT IT TODAY 6 13- 2018
 
  4.00 out of 4
8/2/2018 9:10:21 PM It's a New Computer
 
  4.00 out of 4
7/3/2018 9:17:26 PM hi
 
  4.00 out of 4
7/5/2018 6:37:27 AM No real idea as i'm just in the process of installation. Ask me in a couple months
 
  4.00 out of 4
7/24/2018 3:10:24 PM new computer laptop glad to have pc matic installed
 
  4.00 out of 4
7/23/2018 9:38:40 PM New to me.
 
  4.00 out of 4
6/14/2018 8:48:47 PM New customer
 
  4.00 out of 4
8/10/2018 8:17:32 PM Thanks for all your help.
 
  4.00 out of 4
8/8/2018 10:44:36 AM Replace failed personal laptop
 
  4.00 out of 4
8/30/2018 11:57:07 AM I just purchased this brand new a few months ago. It runs faster than my old one that I replaced but our Wifi Speed is always a problem with our Wifi carrier.
 
  4.00 out of 4
10/5/2018 2:29:54 PM Just started using it. I reserve judgement pending further use.
 
  4.00 out of 4
10/6/2018 10:49:15 AM is's ast yet light weight
 
  4.00 out of 4
12/9/2018 11:54:26 AM Ease of ability to load and accesss. Clear disclousures
 
  4.00 out of 4
9/5/2018 4:14:10 PM Fast as lightning!
 
  4.00 out of 4
12/18/2018 5:27:09 PM Altho it had started running a little slower, I have been happy with performance, plenty of hard drive space, etc. Also a laptop is more convenient for my work situation.
 
  4.00 out of 4
1/13/2019 2:34:48 PM will have to wait to comment later,just got pc matic installed
 
  4.00 out of 4
3/12/2019 11:35:29 AM works good
 
  4.00 out of 4
11/18/2018 10:59:11 AM I put the pc matic on two computers and I am very satisfied with the performance of both computers. I recommend it to family, friends and co-workers.
 
  4.00 out of 4
11/21/2018 9:16:12 AM Had this computer for about a year and just had pcmatic installed
 
  4.00 out of 4
2/1/2019 8:20:19 PM PC Matic is great, Verry complete PC protection
 
  4.00 out of 4
1/27/2019 3:47:20 PM I just bought this laptop in 2018
 
  4.00 out of 4
5/18/2019 3:51:23 PM Does everything I need it to do
 
  4.00 out of 4
9/3/2021 12:19:32 PM This system has given me more confidence inmy protection.
 
  4.00 out of 4
5/30/2021 12:22:16 PM just had Best Buy install new hard drive to speed it up. Seems to have done the job
 
  4.00 out of 4
8/4/2021 5:18:54 PM I first became accuanted with HP in the military and have used HP since as I am very happy with them.
 
  4.00 out of 4
5/5/2021 4:39:40 PM just got it so don't know yet.
 
  4.00 out of 4
7/10/2021 7:10:38 PM 1st scan..looking good so far
 
  4.00 out of 4
4/23/2021 11:09:42 AM Easy to use.
 
  4.00 out of 4
2/2/2021 3:08:29 PM set up a bit confusing
 
  4.00 out of 4
1/6/2021 9:44:31 AM works well for husband and i
 
  4.00 out of 4
7/7/2019 5:49:34 AM Glad it's made in America
 
  4.00 out of 4
8/31/2019 6:46:58 PM THIS COMPUTER IS VERY NICE WITH GOOD . I HAVEMOWNED JUST OVER A YEARFEATURES
 
  4.00 out of 4
7/21/2020 5:13:22 AM started to run slowly recently
 
  4.00 out of 4
12/1/2019 1:45:48 PM fjtsrtr
 
  4.00 out of 4
9/27/2019 3:17:44 PM I think it is a great computer
 
  4.00 out of 4
2/26/2020 8:25:37 PM I like things that work...this one works
 
  4.00 out of 4
1/18/2020 6:35:42 PM NA
 
  4.00 out of 4
7/5/2020 9:46:31 AM it works
 
  4.00 out of 4
5/27/2020 3:39:53 PM This is my primary work computer.
 
  4.00 out of 4
6/2/2020 11:05:12 AM This is my main machine at the moment. I am a Softwae Engineer, and use it for Software Development
 
  4.00 out of 4
5/16/2018 3:25:46 PM This computer was specifically purchased with the idea in mind that it would be used exclusively for working at home.
 
  4.00 out of 4
6/17/2018 9:22:14 PM windows 10 with Pentium processor
 
  4.00 out of 4
2/13/2023 3:13:11 AM New device and it took a very long time to scan. I'm surprised that it took so long.
 
  4.00 out of 4
5/12/2022 7:04:45 PM i am not sure when it was bought, 2018 is a guess
 
  4.00 out of 4
4/10/2020 1:56:45 PM need more time to truly know
 
  3.00 out of 4
2/20/2019 6:54:55 PM na
 
  3.00 out of 4
7/21/2022 1:45:53 PM Dont really know, i just bought it.
 
  3.00 out of 4
9/12/2022 10:11:21 AM runs slow
 
  3.00 out of 4
9/25/2022 8:13:16 AM first scan don't know yet
 
  3.00 out of 4
6/25/2020 3:23:03 PM I had a hard time putting the second computer non PC mativ
 
  3.00 out of 4
5/16/2020 11:14:57 AM MOST OF THE TIME IT RUNS WELL
 
  3.00 out of 4
5/13/2020 10:16:26 AM I dont know yet
 
  3.00 out of 4
5/15/2020 9:36:01 AM First time having PC Matic. We will see how it helps.
 
  3.00 out of 4
4/12/2020 12:07:05 AM this is the first time I am using this computer so I dont have any information to give you really. I also dont remember when I got it maybe 2015?
 
  3.00 out of 4
3/17/2020 12:00:09 AM too soon to ask as its my 1st install.
 
  3.00 out of 4
3/16/2020 8:33:49 PM so far first time
 
  3.00 out of 4
3/22/2020 12:55:17 PM It does what I need it to do.
 
  3.00 out of 4
3/7/2020 6:25:43 PM This is the first laptop I have used. I actually prefer a PC but got a laptop as it is mobil.
 
  3.00 out of 4
1/7/2020 7:13:58 PM Still not sure if PCMatic runs evertime my PC is booted and provides constant monitoring. Do not see any operational indicator.
 
  3.00 out of 4
10/2/2020 12:40:25 AM MY PASSWORD WAS CHANGED SO I COULD NOT GET INTO MY COMPUTER AND I HAD TO DUMP EVERY THING AN START OVER. IT SEEMS IT MIGHT HAVE BEEN RANSOMWEAR SHOULD IT HAVE BEEN BLOCKED BY PC MATIC?
 
  3.00 out of 4
11/16/2020 9:37:53 PM It is too soon to tell
 
  3.00 out of 4
9/2/2020 10:34:28 AM Lots of issues
 
  3.00 out of 4
8/3/2019 3:27:52 PM Just purchased. Not sure yet.
 
  3.00 out of 4
10/8/2019 4:28:11 PM its seems real slow
 
  3.00 out of 4
10/4/2019 3:34:25 PM The PC is fine, I just preferred Windows instead of Windows 10
 
  3.00 out of 4
7/20/2020 2:33:39 PM Can't say just got it
 
  3.00 out of 4
8/24/2020 1:34:08 PM good piece of equipment used to have another outfits software and it always identified issue but never offered to resolve unleess I upgraded all the time. If my PC performs much better and I am not at risk I will be very satisfied with it
 
  3.00 out of 4
8/21/2020 2:31:15 PM I don't know yet, I just got it and have now experience on it yet.
 
  3.00 out of 4
7/14/2019 11:07:06 AM I'm ok with ii. It is not one of the best computers I've ever had.
 
  3.00 out of 4
9/4/2019 8:54:46 PM It is slow at times and will get a freeze screen once and a while which bothers me. Other than that I like it.
 
  3.00 out of 4
9/22/2019 11:48:21 AM a couple scammers called claiming to be from Comcast and needing acces to my computer to fix a [roblem, One wanted me to buy something. Recently when I click on my bank's website hoping to check my balance, a warnig urges me to get off the sight immediately because something is compromised.
 
  3.00 out of 4
12/6/2019 4:02:52 PM ok
 
  3.00 out of 4
12/3/2019 7:02:48 PM n/a
 
  3.00 out of 4
12/4/2019 5:33:44 AM Concerned that a hacker from a foreign country MAY have altered my country of origin. Getting lots of ads in Sedish, Russian & German. Other than that I am quite satisfied.
 
  3.00 out of 4
11/1/2020 7:35:16 PM This is my number one computer and i'll place this software on my other PB
 
  3.00 out of 4
1/28/2021 7:09:12 PM NO SUPORT COMMUNICATION. I needed help from Customer Support and have not received any communication at all. I am considering getting a refund. 404 409 5918.
 
  3.00 out of 4
1/28/2021 7:54:13 PM but hard to down load PC Matic
 
  3.00 out of 4
9/11/2020 10:40:21 AM ner had much of a problem with it.
 
  3.00 out of 4
8/9/2020 11:04:28 AM There are sometimes when this pc doesn't respond,
 
  3.00 out of 4
11/5/2022 2:13:11 PM It doesn't have many programs and is faster than the other laptops we have.
 
  3.00 out of 4
4/27/2022 9:46:56 AM I purchased this PC to replace my other pc that is NO longer functioning. This is a re-conditioned PC and a HP with Windowa 10.
 
  3.00 out of 4
4/19/2022 9:46:26 AM been slow juus had drive replaced so answers are not up to Date
 
  3.00 out of 4
3/29/2023 6:01:26 PM system is slow. takes 4 hours to scan
 
  3.00 out of 4
6/13/2023 10:02:37 AM I like the laptop; however, it is a bit slow when starting up.
 
  3.00 out of 4
9/20/2023 9:05:26 PM It is alittle slow.
 
  3.00 out of 4
1/17/2022 5:45:08 PM This Laptop was purchased in 2018 so it is running slow.
 
  3.00 out of 4
12/7/2021 7:45:12 PM Recently had hard drive replaced. Better now.
 
  3.00 out of 4
2/26/2022 5:40:22 PM its the slow internet connection
 
  3.00 out of 4
12/8/2021 4:39:52 PM N/A
 
  3.00 out of 4
1/11/2023 1:20:36 PM It works well for what our household needs. It is a bit slower than it was when it was new.
 
  3.00 out of 4
2/16/2021 7:59:46 PM Runs a little slow
 
  3.00 out of 4
1/15/2021 8:27:56 PM unsure
 
  3.00 out of 4
3/4/2021 7:04:42 PM I just wish I could get rid of pre-loaded stuff I don't wnt
 
  3.00 out of 4
3/2/2021 5:11:48 PM lap top i have not used for a year or so won't have an oppion for a while
 
  3.00 out of 4
4/30/2021 10:55:55 AM It seems to run slow
 
  3.00 out of 4
7/6/2021 8:10:41 PM This device is an older computer; has run slow but sure.
 
  3.00 out of 4
6/21/2021 11:24:46 AM Bought it refurbished, but it does exactly what I want it to do, so far.
 
  3.00 out of 4
8/15/2021 10:28:05 AM Got error msg: "could not locate INF file: PC matic.inf" during installation, however the download did seem to complete eventually. I wal able to perforn the 1st scan successfully.
 
  3.00 out of 4
5/7/2021 8:33:49 PM This is to answer in addition to my response of next two questions. But, first I am curious why you ask me these questions?! As for running slowly. yes it does , well has at times, a lot slower then a computer of this type and level should run. (For me this compter is the most expensive one I have ever owned.I have one 11 years old and I have less problems with that one and I must add I DO NOT have PC Matic on it.) And have rarely ever needed a tune up on it as I have had to do on this one which I have PC Matic, just an observation No. 2 YES, lock ups/reboots, more often then I care to admoit. Every 4-6 (maybe) weeks I need to contact Tech support, for help/tune up. Which is why I am thinking you guys are so interested in knowing this stuff, because of the possibility of offering your Tech Support. I would aPPRECIATE YOUR RESPONSE, SINCERELY, IN AN Email (gawd, please excuse those damn caps, not meant! ) I am kind of fond of PC Matic. Or I sure as hell woulf not be reinstalling it, after Tech had removed it on my latest trip thereto fix this computer! Thank you guys. I appreciate it!
 
  3.00 out of 4
4/29/2019 1:45:53 AM bought it pn e-bay, received it 042719
 
  3.00 out of 4
4/24/2019 6:01:01 PM occasionally freezes on Facebook
 
  3.00 out of 4
6/11/2019 2:49:03 AM needed a new hard drive today
 
  3.00 out of 4
11/12/2021 7:03:33 PM like the PC it just has gotten a lot slower. Also wahted your incredable protection.
 
  3.00 out of 4
10/21/2021 6:37:52 PM slowing down but ok for part time use
 
  3.00 out of 4
2/16/2019 6:56:01 AM It could be faster and more efficent.
 
  3.00 out of 4
2/8/2019 1:24:38 PM At or near one year after the purchase of this cuputer, the windows program was shut down (how I do not know) by somemone posing as a Microsoft rep. that I think was a scam, and I had to pay approx. $300 to alledgedly get the windows 10 program back up and running for 3 years. A year later, this last January, someone contacted me wanting more money to renew my Windows 10 operating program. This copupter was purchased from Best Buy with the Windows 10 program on the cuputer. This is the reason I purchased PC Matic, hoping to stop this from happening to my computer and 2 other laptops I now own.
 
  3.00 out of 4
1/27/2019 7:59:08 PM its ok
 
  3.00 out of 4
12/18/2018 5:12:19 PM Fairly new...still learning.
 
  3.00 out of 4
2/3/2019 6:24:23 PM sometimes slow
 
  3.00 out of 4
9/7/2018 7:03:46 PM its beeen running slow with a delayed response for some unknown reason considering i rarely use it
 
  3.00 out of 4
12/6/2018 9:15:40 AM not happy with windows 10 it is a marketing ploy for Microsoft
 
  3.00 out of 4
11/9/2018 8:43:01 PM not sure yet just got this but this window is REALLY SMALL
 
  3.00 out of 4
11/8/2018 5:13:48 PM it has some popups I would like to get rid of.
 
  3.00 out of 4
12/13/2018 10:37:54 PM To much information at install makes it confusing
 
  3.00 out of 4
11/14/2018 4:27:13 PM i don't like win 10
 
  3.00 out of 4
8/20/2018 7:40:41 PM New purchase.
 
  3.00 out of 4
9/14/2018 11:48:54 PM I can't think of any compliants I have at this time.
 
  3.00 out of 4
6/14/2018 9:50:45 PM would like other ways to speed up the computer by having options to remove start up programs
 
  3.00 out of 4
8/23/2018 10:52:22 AM would prefer to use windows 10 pro, but changing the OS will require re-installing all the software. The computer can't be taken out of services to upgrade the OS>
 
  3.00 out of 4
9/20/2018 4:37:23 PM has a virus that shuts down firefox
 
  3.00 out of 4
8/16/2018 6:49:12 PM Just got it. Don't know yet...
 
  3.00 out of 4
8/31/2018 5:10:38 PM Just bought it.
 
  3.00 out of 4
6/15/2018 5:35:03 PM this PC is only about 9mos.old it should be running great
 
  3.00 out of 4
7/31/2018 1:09:25 PM So far.
 
  3.00 out of 4
7/23/2018 5:37:55 PM Just changed the hard drive.
 
  3.00 out of 4
4/30/2018 10:07:18 PM will keys were a little more pronounced
 
  3.00 out of 4
7/2/2018 1:34:08 PM do I have to run this weekly scan to prevent viruses or does the PC Matic software take care of these for me automatically?
 
  3.00 out of 4
8/2/2018 11:29:42 PM Gets bogged down sometimes
 
  3.00 out of 4
8/3/2018 9:59:00 PM start up is very slow.
 
  3.00 out of 4
7/11/2018 12:55:27 PM brand new so just starting out
 
  3.00 out of 4
5/3/2018 4:26:01 PM This is my first time running it so I really don't have anything to base it on.
 
  3.00 out of 4
4/25/2018 9:12:39 AM ALL GOOD
 
  3.00 out of 4
6/10/2018 8:19:26 AM Just bought product
 
  3.00 out of 4
5/28/2018 10:25:35 PM New do and how to do itto using this comomuter and unfamiliar with what it can
 
  3.00 out of 4
5/30/2018 12:15:02 PM Its blinking real fast when I go on websites sometimes
 
  3.00 out of 4
5/23/2018 1:10:01 PM na
 
  3.00 out of 4
5/20/2018 10:39:32 PM newly purchased
 
  3.00 out of 4
5/21/2018 9:40:41 PM Just bought the computer and compared to the old one I had it is pretty fast.
 
  3.00 out of 4
4/17/2018 2:28:18 AM Sometimes and incompleted email will vanish and I don't know why or where it went.
 
  3.00 out of 4
5/25/2018 12:38:40 PM new computer--being set up for first time
 
  3.00 out of 4
2/26/2018 8:30:14 PM new - don't really know yet.
 
  3.00 out of 4
2/23/2018 8:46:29 PM New computer
 
  3.00 out of 4
2/6/2018 7:27:36 PM no info
 
  3.00 out of 4
2/24/2018 10:42:00 PM just bought it, dont know if it works well
 
  3.00 out of 4
2/23/2018 2:10:40 PM New PC just seting up!
 
  3.00 out of 4
1/20/2018 1:08:08 PM It is new
 
  3.00 out of 4
2/2/2018 7:04:35 AM I had to restore it after it crashed.
 
  3.00 out of 4
1/31/2018 6:05:40 PM Brand new!
 
  3.00 out of 4
2/1/2018 10:35:18 AM I have had it for a short time.
 
  3.00 out of 4
1/31/2018 8:59:47 AM First day of use. Ask me again in a couple weeks
 
  3.00 out of 4
2/25/2018 2:33:21 PM I don't like the browser setup on chrome
 
  3.00 out of 4
2/7/2018 10:41:38 AM n/a
 
  3.00 out of 4
2/25/2018 6:29:28 PM I had USB drivers missing on another PC and it did not fix.
 
  3.00 out of 4
3/13/2018 8:19:11 PM Tends to go "blue screen" somtimes. Overall runs well.
 
  3.00 out of 4
3/14/2018 3:23:15 PM New computer that crashed on setup and had to be reloaded.
 
  3.00 out of 4
2/26/2018 10:56:11 PM Just bought this PC yesterday. So my feedback at this time is unlikely to be reliable. I have not yet run anything demanding to provide feeback on any of the questions asked above or below.
 
  3.00 out of 4
2/16/2018 6:02:35 PM It is new
 
  3.00 out of 4
2/16/2018 7:29:05 PM Just bought it and installed PC MATIC because everything else slows down the cmputer.
 
  3.00 out of 4
1/28/2018 12:00:22 PM Purchased HP i7 laptop in 12/12/17 added PC matic. It crashed. Sent back. Just got this i3 Laptop and am installing PC Matic
 
  3.00 out of 4
1/28/2018 6:49:02 PM Just bought it so it's much faster than my old one. Wish the sound quality was better.
 
  3.00 out of 4
4/7/2018 8:43:57 PM slow because I'm on satelite
 
  3.00 out of 4
5/17/2018 2:04:32 AM new
 
  3.00 out of 4
4/3/2018 9:56:13 AM runs slow due to my internet connection
 
  3.00 out of 4
3/31/2018 5:28:35 PM bland new
 
  3.00 out of 4
3/31/2018 8:57:34 AM windows updates have caused many issues.
 
  3.00 out of 4
4/8/2018 5:21:03 PM It is very slow.
 
  3.00 out of 4
3/11/2018 1:51:27 PM i was thinking it should be running alot faster.
 
  3.00 out of 4
3/11/2018 2:54:07 PM This PC is new havent used yet
 
  3.00 out of 4
4/5/2018 12:41:57 PM New computer.
 
  3.00 out of 4
3/28/2018 12:39:00 AM slow coming up when turned on.
 
  3.00 out of 4
3/24/2018 8:10:00 PM new
 
  3.00 out of 4
3/26/2018 8:18:02 AM It is new, so I have not had time to form a solid opinion.
 
  3.00 out of 4
3/8/2018 6:42:00 PM I have only had it one day
 
  3.00 out of 4
3/7/2018 12:22:26 AM could have clearer directions.
 
  3.00 out of 4
3/26/2018 9:36:12 PM From beginning,I hate to admit it but this computer has been a problem. Had to contact HP a few times already. And it gets corrected, but just doesn't seem to run as fast and smoothly as I had expected, especially for the model, hey not the top top model but it is a helluva BETTER computer. Cost me ( my wife) plenty. I hope it will eventually get up to speed. My olddddd one seems faster. Plus if I put this on SLEEP, it takes forever to open or no, it doesn't put you right back where you left off! And the keyboard at times is slow as well, or the screen is slow...I type words and look at screen and maybe a third of them are showing, I stop, and wait and watch the letters show up on screen like they were pecked/choppy. Ok thats enough! Well what i can recall right now. The 2 following question answers are meant as at times it does!
 
  3.00 out of 4
3/6/2018 4:44:26 PM just bought it today
 
  3.00 out of 4
3/20/2018 8:44:08 PM just bought it today so I don't really have an opinion
 
  3.00 out of 4
3/16/2018 3:49:56 PM We just had to do a full recovery of this pc.
 
  3.00 out of 4
11/20/2017 1:16:14 PM seems like it could be faster
 
  3.00 out of 4
11/24/2017 2:27:04 PM brand new today
 
  3.00 out of 4
12/16/2017 10:54:01 AM Recommended by a friend who was very satified with the same computer
 
  3.00 out of 4
12/15/2017 9:31:36 AM not enough time to tell yet
 
  3.00 out of 4
11/26/2017 3:41:01 PM its new
 
  3.00 out of 4
11/27/2017 1:06:23 PM New PC and first time using windows10
 
  3.00 out of 4
12/25/2017 1:02:50 PM New
 
  3.00 out of 4
12/25/2017 1:31:55 PM Newly purchased
 
  3.00 out of 4
11/27/2017 4:25:23 PM It is new and I am just now getting it set up
 
  3.00 out of 4
11/30/2017 7:53:27 AM New Computer. Just purchased.
 
  3.00 out of 4
11/30/2017 1:56:36 PM just got it
 
  3.00 out of 4
11/29/2017 11:02:52 AM MacAfee was in stalled automatically on this new laptop even though I opted to decline MacAfee. MacAfee is too restrictive and controlling.
 
  3.00 out of 4
12/2/2017 9:39:07 AM I'm new to windows 10. I live in country and only have broadband. Seems slow to me.
 
  3.00 out of 4
1/12/2018 6:10:02 PM This a a new computer (Christmas present) and has never been used. this is part of the original startup
 
  3.00 out of 4
1/1/2018 10:31:54 AM its slow
 
  3.00 out of 4
1/5/2018 5:25:58 PM This computer has never been as fast as expected.
 
  3.00 out of 4
1/4/2018 7:22:13 PM Why does PC Matic fail to recocnize my HP laptop named "PORTABLE-5 after Windows10 reload?
 
  3.00 out of 4
1/4/2018 11:49:42 AM brand new
 
  3.00 out of 4
1/15/2018 8:41:04 PM THis is a new computer.
 
  3.00 out of 4
1/16/2018 11:05:43 AM just bought it- seems slow to start up
 
  3.00 out of 4
1/14/2018 4:28:33 PM Lots of annoying things loaded into it.Re running slowly.have Hughesnet sat internet
 
  3.00 out of 4
1/8/2018 12:26:37 PM This is a new HP PC with an I7 processor and Windows 10 operating system which replaced an old Toshiba with Widows 7 operating system which had problems. A local IT shop transferred old files to new machine and new OFFice 365 software to replace old 2007 Office software. I am still getting use to new operating system. May be running HP Defender Anti-Virus software?
 
  3.00 out of 4
1/19/2018 1:09:56 AM I'll know better once I know PC Matic is in fact on my new computer.
 
  3.00 out of 4
1/13/2018 7:08:04 PM Please put a add computer button so older people can see it and make it more user frindly
 
  3.00 out of 4
12/8/2017 7:04:27 PM new
 
  3.00 out of 4
12/8/2017 2:27:30 PM NEW PC WOULD LIKE TO ADD
 
  3.00 out of 4
12/13/2017 7:43:47 PM New computer
 
  3.00 out of 4
10/31/2017 8:11:09 AM PC is new
 
  3.00 out of 4
11/7/2017 1:18:37 PM its slower than I expected when I bought it
 
  3.00 out of 4
12/12/2017 4:37:43 PM We will looking for your help
 
  3.00 out of 4
7/16/2017 8:34:48 PM brand new pc
 
  3.00 out of 4
12/11/2017 3:05:45 PM Newlaptop. Not sure of it's performance yet
 
  3.00 out of 4
10/27/2017 10:05:57 PM It is new
 
  3.00 out of 4
9/13/2017 2:06:12 PM Kent was tricked by another company to discontinue PC Matic. Can I replace his computer for another evergreen slot?
 
  3.00 out of 4
10/17/2017 3:25:44 PM not sure new computer is running pc matic correctly. still shows only 1 of 5 downloads
 
  3.00 out of 4
11/4/2017 3:14:13 AM to new to know
 
  3.00 out of 4
9/13/2017 9:17:17 PM Having trouble with slow to boot up to desktop
 
  3.00 out of 4
9/7/2017 8:34:26 PM this computer is new
 
  3.00 out of 4
9/5/2017 1:48:38 PM too new to tell much yet
 
  3.00 out of 4
8/30/2017 6:17:13 PM New as of yesterday 8/29/17, Used spariingly and today received an error message regarding Microsoft Edge malware issue. A Trojan worm wes reportedly affecting the computer an a window popped up for me to call an 877 number which I did. It did not sound like a professional environment on the other end of the line. The person sounded like they were in a boiler room call center and did not sound like a microsoft office. The person was possibly from India or that region. I hung up.
 
  3.00 out of 4
7/24/2017 7:44:39 PM Do not yet just bought this computer
 
  2.00 out of 4
9/26/2017 11:09:13 AM I bought a couple of weeks ago. In the last 24 hours it has frozen up 4 times.
 
  2.00 out of 4
10/14/2017 7:57:35 PM not happy yet! Turned it on for first time about 28 hours ago. Today I had a loud audio message about being infected with some kind of pornography and that my credit info was being stolen. Purported to be Microsoft and gave phone # to call or my computer would be shut down and I'd be reported to authorities. Whew! I shut it down and restarted
 
  2.00 out of 4
10/22/2017 9:41:59 AM It takes too long to initialize and the desktop picture doesn't fill out at startup.It blanks out any other image that is supposed tpo display there.
 
  2.00 out of 4
1/18/2018 4:36:12 PM crashed on me last week and had to have boot software reinstalled. lost everything.
 
  2.00 out of 4
1/17/2018 7:53:03 PM it is terribly slow
 
  2.00 out of 4
1/12/2018 9:15:45 AM w 10 is terrible PC Matic has never gotten through a complete scan in about 6 tries, was bought 2 days ago
 
  2.00 out of 4
1/12/2018 10:54:45 AM -Having trouble scrolling up and down pages. -Difficult to resize pages. -Sometimes difficult to close out pages or applications.
 
  2.00 out of 4
12/15/2017 8:28:54 PM it's brand new. Already there are hang ups with it and slowness.
 
  2.00 out of 4
12/21/2017 11:36:42 AM brand new and already running slow
 
  2.00 out of 4
3/28/2018 2:09:07 PM its a windowes 10 and now i have to uodate it to windows? for windows protections so i am hoping pc matic will solve this problem
 
  2.00 out of 4
3/10/2018 10:17:38 AM Too slow
 
  2.00 out of 4
4/8/2018 5:41:18 PM seems to run slow
 
  2.00 out of 4
3/11/2018 3:53:19 PM It was bought a few months ago and it has already "died" twice; so had to pay $200 dollars to get it fixed.
 
  2.00 out of 4
5/9/2018 9:46:28 PM super slow
 
  2.00 out of 4
2/17/2018 12:06:37 PM I had the computer 3 months when the disk crashed and they had to install another one. So far very slow.
 
  2.00 out of 4
1/29/2018 1:51:29 AM Runs way too slow. Maybe the AT&T Internet service I have.
 
  2.00 out of 4
2/18/2018 11:06:58 AM Boot-up has problems, I've had to re-install complete hard drive three times since buying it.
 
  2.00 out of 4
2/3/2018 6:32:19 PM Scrolling is very slow.
 
  2.00 out of 4
2/12/2018 12:58:26 PM crashed twice and required factory repair
 
  2.00 out of 4
1/23/2018 8:11:19 PM I just bought a new computer as I'm out of town travelling on business. I had to buy a new laptop because the hard drive on my other crashed. A couple of months ago my PC Matic failed to automatically update and malware all of sudden appeared on my screen. I reinstalled PCMatic nad followed your tech groups instructions. However my computer was not operating correctly and finally crashing. PCMatic did not find or fix the malware and neither did the software link. So I now have doubts on PCMatic and will keep a wary and careful eye on how PCMatic is working.
 
  2.00 out of 4
1/13/2018 2:23:32 PM I used to be able to talk to someone. Evidently that is impossible now. I had one computer completley erased and wanted to talk to some one. I am speaking of my other computer.
 
  2.00 out of 4
2/21/2018 6:58:17 PM Cannot get enough information to get programs and photos uploaded from old computer to this one. This computer is new.
 
  2.00 out of 4
4/15/2018 12:00:16 PM do i have to answer these questions each time I run a scan??!!!
 
  2.00 out of 4
6/1/2018 5:39:24 PM too slow
 
  2.00 out of 4
6/7/2018 9:38:09 AM excruciatingly slow
 
  2.00 out of 4
7/13/2018 7:09:38 AM It would not start a few days ago. So a full reboot on computer was done
 
  2.00 out of 4
7/1/2018 4:43:03 PM slow start up
 
  2.00 out of 4
8/23/2018 6:40:56 AM seems to stop working ocassionly
 
  2.00 out of 4
9/10/2018 7:55:58 PM Still tryinng to learn how to use the program.
 
  2.00 out of 4
11/9/2018 1:48:29 PM Very slow, loses wifi signal often, spends lots of time buffering
 
  2.00 out of 4
10/14/2018 5:27:11 PM connecting with wifi
 
  2.00 out of 4
1/9/2019 9:57:04 AM beginning to have more & more problems even though only one year old - is why I purchased PC Matic
 
  2.00 out of 4
12/4/2018 4:35:07 PM runs up slow
 
  2.00 out of 4
6/13/2019 7:31:54 PM something is wrong with wiffi conection i feel someone is conectected to our server
 
  2.00 out of 4
4/30/2019 11:41:03 AM POOR SCRENE VISABILITY
 
  2.00 out of 4
5/5/2019 11:49:42 PM need help with what appears to be a "look-alike" virus that seems to be Microsoft WORD and PowerPoint related.
 
  2.00 out of 4
9/18/2021 2:33:16 AM too slow
 
  2.00 out of 4
11/12/2021 8:55:42 PM Seems to be slow
 
  2.00 out of 4
6/11/2021 8:21:34 PM Booting up and running windows is extremely slow with many not responding notices.
 
  2.00 out of 4
7/20/2021 12:35:16 PM very slow
 
  2.00 out of 4
5/19/2021 9:48:44 AM cant comment yet just purchase
 
  2.00 out of 4
7/11/2021 10:28:11 AM Very slpw
 
  2.00 out of 4
3/23/2021 9:19:08 AM slow to start
 
  2.00 out of 4
4/29/2021 4:22:28 PM No answer on the scan
 
  2.00 out of 4
4/29/2021 6:40:30 PM Need to run pcmatic every 3 days to clean, runs very slow till cleaning.
 
  2.00 out of 4
2/22/2021 4:29:46 PM running slowly
 
  2.00 out of 4
3/29/2021 8:33:54 PM so slow and hard to update
 
  2.00 out of 4
5/21/2019 5:39:18 AM To manny programs not running turner off and printer not working
 
  2.00 out of 4
10/17/2020 7:22:26 PM It is constantly crashing and freezing
 
  2.00 out of 4
11/2/2020 4:19:20 PM running slow
 
  2.00 out of 4
4/9/2022 9:51:59 PM This laptop has had issues for years in being slow. Using other software, the speed would increase after a scan, then revert.
 
  2.00 out of 4
4/2/2023 8:13:27 AM i do not use the pc much, very slow loses connection to the printer scanner,
 
  2.00 out of 4
11/14/2020 6:58:58 PM It runs slow and sleeps unexpectedly while I am using it.
 
  2.00 out of 4
10/9/2020 2:27:49 PM hard drive is always running and bery slow
 
  2.00 out of 4
12/14/2020 3:16:52 PM I havent used it enough to know. I really don't know how to use it.
 
  2.00 out of 4
11/3/2020 5:51:57 PM Too slow. Much too slow. Seems to attract viruses & other problems. Loses data
 
  2.00 out of 4
12/11/2020 3:58:12 PM Runs slow
 
  2.00 out of 4
7/11/2020 11:11:52 PM at times some strange behavior, not consistent
 
  2.00 out of 4
8/10/2019 7:14:04 AM very slow
 
  2.00 out of 4
11/22/2020 1:08:42 PM Too slow for having high speed internet
 
  2.00 out of 4
3/7/2020 4:57:40 PM I was told by my bank(ARVEST) this computer is infected with the following Malware: Qakbot2 RAMNIT GOZI Neverquest ZEUS
 
  2.00 out of 4
4/21/2020 1:39:27 PM problems with windows crashing/lockup and while type it jump arounyd screen sometime deleting what I type
 
  2.00 out of 4
11/13/2019 7:22:44 AM crash crash
 
  2.00 out of 4
12/19/2019 4:02:12 PM Was perfect until a few days ago. Hoping PC Matic will stop the new crashes.
 
  2.00 out of 4
4/16/2020 11:34:06 AM It has run slow since the day I purchased it
 
  2.00 out of 4
5/2/2020 9:12:40 AM I had to do a system revovery on this PC due to a virus that got through supersheild that almost crashed my laptop
 
  2.00 out of 4
6/19/2020 8:45:12 PM frequent visits to unknown sites. Possible malware threats
 
  2.00 out of 4
6/11/2020 12:28:06 PM I cant seem to update my browsers
 
  2.00 out of 4
5/25/2020 1:48:25 PM I dont like the app appearence of the Operating system I prefer miscrosoft 7 0r xp appearance.
 
  2.00 out of 4
10/6/2022 12:39:53 PM Programs are slow to respond
 
  2.00 out of 4
8/6/2022 7:33:31 PM I just did a factory reset, and reinstalled Windows 10.
 
  2.00 out of 4
5/15/2022 12:42:27 PM runs slow
 
  2.00 out of 4
2/6/2023 3:57:30 PM Runns very slowly.
 
  2.00 out of 4
10/17/2022 8:08:28 AM Very slow and has technical issues from the beginning
 
  2.00 out of 4
8/31/2022 7:17:43 PM Poor performance overall.
 
  2.00 out of 4
5/10/2022 12:14:04 PM we dont use this lap top that often it seems to take a long time to come up
 
  2.00 out of 4
3/26/2019 5:29:53 PM I've owned for 2 months and already had the hard drive issue and had to delete window partitions and reinstall windows. something has gone wrong and hopefully this will fix it
 
  1.00 out of 4
7/3/2018 12:02:16 PM Very pleased with my computer!!
 
  1.00 out of 4
2/22/2020 8:11:58 AM Very, very slow
 
  1.00 out of 4
6/30/2022 10:44:00 PM super slow
 
  1.00 out of 4
4/6/2022 8:54:37 AM This pc is still uninstalling previous antivirus software since 6pm lastnight and now its 7am and still uninstalling and now trying to download pc matic and now thats stuck on sending results to pc matic. help me please.
 
  1.00 out of 4
4/25/2023 9:03:40 PM running very slow Keep getting message about bad fan but repair place doesn't find a problem
 
  1.00 out of 4
6/23/2022 8:38:25 PM Too slow, even after updating ram.
 
  1.00 out of 4
4/5/2021 12:03:00 PM I like the updates
 
  1.00 out of 4
7/8/2021 6:52:17 PM freezes its slow and shuts down
 
  1.00 out of 4
5/25/2021 11:28:02 AM installation hung now scanning has hung twice support useless
 
  1.00 out of 4
4/14/2019 3:11:11 AM TOO SLOW
 
  1.00 out of 4
6/24/2018 7:22:06 PM very very slow
 
  1.00 out of 4
8/7/2018 10:38:11 AM did not protect my computer
 
  1.00 out of 4
6/6/2018 6:55:16 PM I've been having malware/ransomware issues and very slow performance when at home. Here at the library right now it is very fast.
 
  1.00 out of 4
7/4/2018 8:05:09 AM computor run slow
 
  1.00 out of 4
2/13/2018 10:30:23 AM brand new
 
  1.00 out of 4
1/26/2018 11:43:38 AM I just bought it but it seems fine.
 
  1.00 out of 4
1/13/2018 11:34:39 AM crashed and Lost all programs
 
  1.00 out of 4
3/29/2018 4:07:47 PM I am going to try this again since I already paid for it. My 1 laptop that I just took off. This is a brand new laptop so time will tell if this is good system or not
 
  1.00 out of 4
3/7/2018 11:58:03 PM Operating system, windows 10 64 is terrible.
 
  1.00 out of 4
2/28/2018 5:00:27 PM Just bought it
 
  1.00 out of 4
12/14/2017 2:48:29 PM some extreme hacker completely destoryed my last pc
 
  1.00 out of 4
10/13/2017 11:05:29 AM KEEPS SAYING MY MEMORY IS USED UP. MY DESKTOP COMPUER IS TOTALLY LOCKED UP.
 
  1.00 out of 4
9/9/2017 11:06:01 PM freeze up
 
  1.00 out of 4



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