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Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP laptop 17-by2xxx.

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HP laptop 17-by2xxx Satisfaction Reviews

Average Satisfaction
 
  3.45 out of 4

Percent Freezing
10%

Percent Slow
29%
Make
HP
Model
laptop 17-by2xxx
PC Type
Portable
Total Votes: 592
2%
 
5%
 
39%
 
54%
 


Date Comments Satisfaction
9/11/2020 2:44:50 PM it is a great computer with a very good processor
 
  4.00 out of 4
1/23/2021 12:44:57 PM It is new and I haven't really started usong it
 
  4.00 out of 4
11/27/2020 6:31:59 PM Are you the same people with different name now? What happened to PC Matic?
 
  4.00 out of 4
3/30/2021 12:38:59 PM have used pcmatic years
 
  4.00 out of 4
12/17/2021 11:32:35 AM It's quick,light,compact portable,I love lighted keyboard!
 
  4.00 out of 4
4/6/2021 7:57:00 PM I absolutely love my computer but I am not satisfyed with how slow it has been running lately. Looking to get some relief on the speed of my pc.
 
  4.00 out of 4
5/17/2021 2:57:12 PM saw some pop ups thought i just got some virus
 
  4.00 out of 4
9/16/2021 1:17:18 PM This is a new device
 
  4.00 out of 4
4/14/2021 11:20:32 AM just purchase refurbished, not sure how it runs yet.
 
  4.00 out of 4
12/11/2020 10:56:33 AM This is a new computer added to this account;however,we have been very satisfied with PC Matic.
 
  4.00 out of 4
2/6/2021 12:19:43 AM Brand new but I like it so far.
 
  4.00 out of 4
1/1/2022 10:31:23 AM Never had a PC with a flash drive for its main drive.
 
  4.00 out of 4
6/26/2021 12:01:28 AM its only 6 months old.
 
  4.00 out of 4
1/26/2022 5:31:16 PM it is less than a year old and I just loaded Windows 11 as an upgrade. It worded fine for a couple of weeks and then slowed down a buncy
 
  4.00 out of 4
7/1/2021 7:04:31 PM it IS FAST and has GREAT SUPPORT
 
  4.00 out of 4
5/3/2021 9:17:33 PM It provides everything I need to day to day business at home
 
  4.00 out of 4
8/17/2021 3:23:38 PM I prefer HP products. I have better service out of them for a longer time
 
  4.00 out of 4
7/24/2021 9:11:57 AM This is a new HP laptop used for the first time.
 
  4.00 out of 4
2/13/2022 11:45:01 AM its new with windows ll and I haven't really used it yet
 
  4.00 out of 4
11/23/2021 12:52:41 PM New computer, all's well so far.
 
  4.00 out of 4
3/5/2022 4:08:48 PM new
 
  4.00 out of 4
2/18/2021 4:02:33 PM New Laptop Refurbished
 
  4.00 out of 4
11/19/2020 10:31:19 AM Uncertain
 
  4.00 out of 4
8/7/2020 7:04:10 AM This is a new laptop so I am just setting up Pc Mantic
 
  4.00 out of 4
4/22/2020 6:58:20 PM brand new
 
  4.00 out of 4
5/30/2020 11:19:21 AM This computer is new, I nisralled PCMatic to keep it running like new
 
  4.00 out of 4
12/26/2019 5:24:09 PM new have not used yet
 
  4.00 out of 4
12/28/2020 12:51:52 PM Just Purchased
 
  4.00 out of 4
3/3/2021 5:49:53 PM its a brand new laptop
 
  4.00 out of 4
8/29/2020 7:03:42 PM just got it yesterday
 
  4.00 out of 4
8/26/2020 10:44:14 AM It could use another 8GB RAM.
 
  4.00 out of 4
1/3/2021 2:33:20 PM New
 
  4.00 out of 4
3/9/2021 3:32:04 PM new device
 
  4.00 out of 4
6/5/2022 4:51:32 PM new pc
 
  4.00 out of 4
5/22/2022 3:00:49 PM ok
 
  3.00 out of 4
6/16/2023 7:37:32 PM just putting on this pc
 
  3.00 out of 4
3/10/2021 7:00:36 PM This is one of our devices that had pcmatic installed that required a new harddisk that died.
 
  3.00 out of 4
11/9/2020 4:48:30 PM just owned computer 3 days. haven't had enough time to evaluate it.
 
  3.00 out of 4
4/13/2021 10:54:34 AM It is brand new.
 
  3.00 out of 4
7/3/2022 5:33:42 PM very slow start up
 
  3.00 out of 4
9/11/2023 7:59:05 PM do not like the continual interupption of using some AI or try this Beta whatever...
 
  3.00 out of 4
8/5/2020 7:44:30 AM This is a new computer, I already have an account with PC Matic, but I do not see it listed ...waiting on call from PC Matic 631-928-7933
 
  3.00 out of 4
8/2/2020 7:55:54 PM I just got it. so not sure yet
 
  3.00 out of 4
7/31/2020 11:36:30 AM New and not used yet.
 
  3.00 out of 4
3/1/2022 3:54:12 PM it's a bit slow
 
  3.00 out of 4
11/15/2021 3:23:13 PM I purchased this PC to replace my other one, but still have not gotten everything transfered
 
  3.00 out of 4
8/18/2021 8:08:36 PM This laptop is to new to really give a fair opinion, however so far it's working great.
 
  3.00 out of 4
1/31/2022 9:15:55 PM I just got it, and haven't decided whether I like it or not.
 
  3.00 out of 4
4/18/2021 7:23:10 PM i5 is not i7 ;)
 
  3.00 out of 4
4/10/2022 4:33:08 AM Slow startup / slow response to websites
 
  3.00 out of 4
2/6/2021 4:54:17 PM The computer is slow
 
  3.00 out of 4
9/25/2021 11:20:50 AM have not really used yet
 
  3.00 out of 4
2/15/2021 6:38:17 PM It's just out of the box new!
 
  3.00 out of 4
1/26/2021 8:34:17 PM This is my new pc, no known issues as I haven't done much with it yet.
 
  3.00 out of 4
12/20/2021 3:26:18 PM I think some of the issues are related to unnecesary software overhead.
 
  3.00 out of 4
12/20/2021 5:51:14 PM Seems a bit slow for a I-5, but it may be a overhead software issue
 
  3.00 out of 4
2/1/2021 3:47:43 PM Wish the old scan progress format sreen where I could see each scanning operation was working, istead of the right side of screen eye symbol/icon shows scanning in Green color with no info, what is currently being scanned, etc... .
 
  3.00 out of 4
1/21/2021 6:53:57 PM Brand new so I don't yet have a solid opinion
 
  3.00 out of 4
3/14/2021 2:23:37 PM New Computer,intitial operation
 
  3.00 out of 4
4/11/2021 8:55:53 AM It freezes and is very slow
 
  2.00 out of 4
7/4/2021 9:12:25 PM still does not show my new laptop that I have tried to set up. Says it downloaded, but doesn't show the laotop on devices.
 
  2.00 out of 4
6/13/2021 1:15:46 PM New computer, but very slow.
 
  2.00 out of 4
3/30/2022 10:49:19 PM Freezes occaissionally
 
  2.00 out of 4
7/17/2022 4:30:27 PM performance is too slow
 
  2.00 out of 4
3/9/2022 4:13:55 PM it always says no virus detected but macaffree say there are 5 viruses detected which is true.
 
  2.00 out of 4
1/9/2021 11:07:11 AM It is BRAND new and slow
 
  2.00 out of 4
10/8/2023 3:38:22 PM slow and buggy
 
  2.00 out of 4
11/21/2022 11:57:49 AM Slow, glitches,VERY SLOW
 
  2.00 out of 4
12/20/2022 11:21:21 PM slow snf eont connect to printer
 
  2.00 out of 4
6/17/2023 3:07:59 PM I think I have a virus called a "shell infrastructure Host" PC matic did not detect it.
 
  2.00 out of 4
7/18/2022 6:21:49 PM slow bootup
 
  2.00 out of 4
10/23/2022 8:22:21 PM keep javing virus warnings and having trouble getting it took care of
 
  2.00 out of 4
5/14/2022 8:32:47 PM Costco just replaced my hard drive. I show on my account that I have 3 devices on my account, but only have 2. I'm not sure which one is my new hard drive? I tried to scan after downloanding PCM. but it came up short, did not do it. You have one of the hardest ones on the market to get any help with.
 
  1.00 out of 4
6/17/2023 6:10:11 PM The slowest computer I have ever had from DAY 1
 
  1.00 out of 4



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