Software Icon

Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

 Go Back

Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP laptop 17-by3xxx.

Search For Computers By Brand

HP

HP laptop 17-by3xxx Satisfaction Reviews

Average Satisfaction
 
  3.49 out of 4

Percent Freezing
6%

Percent Slow
17%
Make
HP
Model
laptop 17-by3xxx
PC Type
Portable
Total Votes: 1657
2%
 
4%
 
39%
 
56%
 


Date Comments Satisfaction
9/14/2020 2:31:40 PM brand new computer, just now starting to use it
 
  4.00 out of 4
6/30/2020 10:12:42 PM I have been satisfied since beginning with PCmatic. Although I have had some questions and getting to talk to you seems impossible
 
  4.00 out of 4
7/3/2020 11:17:43 AM New computer, very little activity at this point.
 
  4.00 out of 4
6/24/2020 7:02:11 PM Its pretty new, need to use it awhile. So far (except for Microsoft trying to sell everything) it has worked fine.
 
  4.00 out of 4
1/3/2021 7:33:56 AM This PC is brand new so I'm very satisfied so far.
 
  4.00 out of 4
2/22/2021 11:52:41 PM Brand new
 
  4.00 out of 4
1/5/2021 5:51:15 PM Keeps my systems clean and going strong. Strong like Trump
 
  4.00 out of 4
9/4/2020 10:28:28 AM its new
 
  4.00 out of 4
12/29/2020 6:21:08 PM Great Product!!
 
  4.00 out of 4
9/2/2020 3:31:02 PM new, like it
 
  4.00 out of 4
8/31/2020 11:03:40 PM It is new and the latest.
 
  4.00 out of 4
9/1/2020 9:17:36 AM Fair price for a more than adequate pc
 
  4.00 out of 4
8/27/2020 3:17:19 PM brand new computer
 
  4.00 out of 4
8/30/2020 3:51:05 PM It's new and fast.
 
  4.00 out of 4
10/30/2020 11:05:21 PM new Windows 10 Laptop
 
  4.00 out of 4
8/15/2020 10:37:39 AM new device
 
  4.00 out of 4
8/14/2020 11:54:28 AM great product
 
  4.00 out of 4
10/15/2020 6:31:37 AM New computer transferring software to it.
 
  4.00 out of 4
6/14/2020 8:28:03 PM new one
 
  4.00 out of 4
6/11/2020 3:33:03 PM No problem now.
 
  4.00 out of 4
6/12/2020 12:53:39 PM brand new
 
  4.00 out of 4
10/11/2020 3:36:00 PM Excellent product
 
  4.00 out of 4
8/26/2020 7:09:27 AM It's a recent purchase replacing an old XP desktop. It had to be better.
 
  4.00 out of 4
8/24/2020 10:15:29 PM new laptop
 
  4.00 out of 4
6/19/2020 6:42:09 PM it's new
 
  4.00 out of 4
6/22/2020 11:30:35 AM This is a brand new laptop, not sure what the below answers are
 
  4.00 out of 4
6/20/2020 5:34:09 PM I've been a user for a few years now and I wouldn't use anything else! I appreciate you are a United States company. Keep up the good work!
 
  4.00 out of 4
6/23/2020 3:50:26 PM just started using this so far I like it did not like windows S
 
  4.00 out of 4
6/23/2020 3:42:35 PM It is new.
 
  4.00 out of 4
6/17/2020 4:15:38 PM new
 
  4.00 out of 4
6/16/2020 10:35:05 PM New computer purchased today
 
  4.00 out of 4
8/23/2020 12:00:45 PM too new to evaluate
 
  4.00 out of 4
8/20/2020 12:22:04 PM It is new. Just setting it now.
 
  4.00 out of 4
1/7/2021 12:37:41 PM New Laptop purchase in December.
 
  4.00 out of 4
1/12/2021 9:00:19 PM just got for christmas
 
  4.00 out of 4
11/5/2020 6:58:56 PM This computer is fast, clean looking and is a delight to use.
 
  4.00 out of 4
11/7/2020 11:30:34 PM This is a replacement for the Windows 7 laptop. Hopefully I will get10 to 15 years of use like I did with the Dell.
 
  4.00 out of 4
11/12/2020 7:22:09 PM new computer, just purchased
 
  4.00 out of 4
11/16/2020 11:54:35 PM This is a brand new remanufactured laptop, lol, but my others run great because of PCMatic, I wish I new you a long time before.
 
  4.00 out of 4
11/16/2020 7:11:06 PM new computer
 
  4.00 out of 4
11/15/2020 4:04:10 PM my computers just work and thats what i need
 
  4.00 out of 4
11/19/2020 1:12:02 PM New laptop. First scan.
 
  4.00 out of 4
8/29/2021 4:18:50 PM It is a new PC and runs very nicely
 
  4.00 out of 4
1/18/2021 5:26:17 AM new, fast
 
  4.00 out of 4
1/18/2021 7:07:23 PM ok
 
  4.00 out of 4
3/9/2021 8:23:56 AM it's new
 
  4.00 out of 4
11/28/2020 6:05:11 PM Start-up is very quick. Restarts are very quick.
 
  4.00 out of 4
6/11/2021 11:46:06 AM 100
 
  4.00 out of 4
1/26/2021 4:57:09 PM I tis new. No problems yet.
 
  4.00 out of 4
12/10/2020 6:40:12 PM A good quality laptop with a respectable processor and excellent hard drive space.
 
  4.00 out of 4
4/2/2021 3:19:23 PM brand new pc
 
  4.00 out of 4
1/25/2021 3:29:44 PM this is a new laptop
 
  4.00 out of 4
3/18/2021 10:07:00 AM sofar no problems witgh this computer
 
  4.00 out of 4
6/7/2021 1:22:35 PM Brand new computer so I don't know yet if I am satisfied with it
 
  4.00 out of 4
12/6/2020 6:36:30 PM brand new computer
 
  4.00 out of 4
11/30/2020 9:57:57 PM Grate
 
  4.00 out of 4
12/25/2021 1:18:11 PM new
 
  4.00 out of 4
5/6/2020 5:16:24 PM always fast and dependable
 
  4.00 out of 4
7/8/2020 7:31:07 PM newly purchased
 
  4.00 out of 4
7/11/2020 8:02:01 AM I am grateful that I am now properly protected from the evil side of the internet...
 
  4.00 out of 4
9/16/2020 12:13:20 PM I have had PCMatic protection for about five years with no Viruses on my PC's
 
  4.00 out of 4
9/21/2020 9:52:45 AM It's brand new
 
  4.00 out of 4
9/21/2020 12:42:29 PM it's new
 
  4.00 out of 4
8/6/2020 11:07:03 AM brand new never active
 
  4.00 out of 4
8/4/2020 8:29:30 PM brand new pc
 
  4.00 out of 4
5/26/2020 6:27:10 PM so easy
 
  4.00 out of 4
10/5/2020 4:29:41 PM Is a new lap top so is no problems at this time
 
  4.00 out of 4
10/7/2020 4:59:13 PM new
 
  4.00 out of 4
10/7/2020 7:23:44 PM Brand new computer
 
  4.00 out of 4
9/30/2020 7:44:55 PM Brand New
 
  4.00 out of 4
10/1/2020 11:44:30 AM brand new computer
 
  4.00 out of 4
9/29/2020 10:38:11 AM new computer... want to keep it safe and fast
 
  4.00 out of 4
6/7/2020 2:26:02 AM It'a brand new HP
 
  4.00 out of 4
6/9/2020 9:24:14 PM it's brand new
 
  4.00 out of 4
8/6/2020 7:19:43 PM Brand new
 
  4.00 out of 4
7/13/2020 12:05:25 PM brand new. i expect a long useful life out of this PC.
 
  4.00 out of 4
7/31/2020 10:37:34 AM This is HP laptop. Win 10 has been modified by HP which gets in the way when installing other programs and after windows updates.
 
  4.00 out of 4
7/22/2022 3:51:14 PM I bought a pc with keys in comfortable position.
 
  4.00 out of 4
4/23/2021 6:36:39 PM my husban has never had problems with his PC I have had some now I am covered and very happy to be. Thank you
 
  4.00 out of 4
4/20/2021 7:59:43 PM It seems to run very quickly
 
  4.00 out of 4
10/20/2021 6:32:41 PM all good
 
  4.00 out of 4
10/20/2021 10:58:05 AM Format,speed
 
  4.00 out of 4
6/30/2021 2:09:27 PM The best antivirus of them all
 
  4.00 out of 4
2/13/2021 1:50:57 PM I have had no problems since I first installed the program.
 
  4.00 out of 4
2/3/2021 4:26:49 PM It's fast
 
  4.00 out of 4
12/12/2020 9:15:44 AM Just bought it
 
  4.00 out of 4
3/24/2022 1:05:57 PM So far easy to install but still working on additional items.
 
  4.00 out of 4
12/12/2020 1:14:16 PM New computer (less than 2 months).
 
  4.00 out of 4
10/3/2021 7:43:52 AM quick service
 
  4.00 out of 4
3/30/2022 2:36:34 PM its less than a year old and is running fast as expected
 
  4.00 out of 4
4/26/2021 9:35:28 PM its brand new 1st day of ownership 4-26-21
 
  4.00 out of 4
7/13/2021 11:08:02 AM new computer a year ago
 
  4.00 out of 4
12/6/2021 10:38:40 AM I trust them love the service.
 
  4.00 out of 4
12/6/2021 10:14:51 PM just bought it
 
  4.00 out of 4
4/6/2023 12:49:44 PM I like the 17.3 screen, good responce in loading programs.
 
  4.00 out of 4
10/27/2022 10:37:46 PM the hard drive is split with only 2 gigs on main drive and even though it is set up to put downloads etc to the other hard drive it won't
 
  4.00 out of 4
7/14/2023 11:53:39 AM suspicious emails
 
  4.00 out of 4
10/21/2022 3:35:06 AM SO FAR DO GOOD
 
  4.00 out of 4
1/2/2023 2:28:59 PM seems to be running ok. may take a few seconds longer to boot up that when new
 
  4.00 out of 4
5/7/2022 12:36:32 PM Up until recently, it was a very good machine - then started slowing down and nothing I've done fixed it - thus decided it was time for PcMatic
 
  4.00 out of 4
9/2/2023 2:02:44 AM I don't have any issues with this computer so far.
 
  4.00 out of 4
4/19/2022 6:06:45 PM It is new.
 
  3.00 out of 4
8/13/2022 4:43:13 PM It tends to run slow.
 
  3.00 out of 4
9/17/2022 10:31:54 AM Has slowed down
 
  3.00 out of 4
8/5/2022 9:07:38 AM I wish that it would load quicker it takes a good amout of time to load initially otherwise at this time I can think of no other real issues
 
  3.00 out of 4
6/14/2023 6:44:46 AM laptop scan is taking an extremely long time however the cell phone scan took one second.
 
  3.00 out of 4
9/20/2023 10:41:31 PM It old, and I may replace it soon
 
  3.00 out of 4
3/8/2023 10:39:05 AM emails at times i get splatter of pages of ransomeware
 
  3.00 out of 4
10/7/2023 10:58:32 AM I just started using it
 
  3.00 out of 4
10/5/2023 1:29:50 PM not sure if puchased in 2022 or 2023
 
  3.00 out of 4
8/7/2023 9:37:50 AM google browser keeps directing to bing
 
  3.00 out of 4
8/21/2023 11:36:35 AM Easy to use
 
  3.00 out of 4
8/11/2023 8:36:31 AM too soon to tell
 
  3.00 out of 4
3/6/2023 3:50:35 PM It is several yrs old and needs be replaced when I can afford it.
 
  3.00 out of 4
3/3/2023 1:58:32 PM goes to sleep for no known reason
 
  3.00 out of 4
2/25/2023 10:03:16 AM bought 2 years ago, then crashed and repaired by HP under warrantee. We had PCmatic prior and are now re-installing it. Also have PCmatic on 2 other family computere
 
  3.00 out of 4
11/19/2022 1:26:00 PM colors are not good. very tiuchy
 
  3.00 out of 4
12/9/2021 12:08:58 PM This is anew purchase, really have not done anything on it yet.
 
  3.00 out of 4
1/18/2023 9:56:50 PM Legacy Apps
 
  3.00 out of 4
5/3/2021 3:41:10 PM device is new. dont know it well.
 
  3.00 out of 4
5/6/2021 9:44:41 AM not sure yet
 
  3.00 out of 4
4/27/2021 6:20:43 PM Haven't really utilized the program yet. Just downloaded it.
 
  3.00 out of 4
12/13/2020 10:14:38 AM This is my first experience with PC Matic and I'm not too computer literate so I'm not sure what to expect right now. I'll know more later.
 
  3.00 out of 4
4/7/2021 1:44:51 PM i literally just sugned up and downloaded the program. IOt truly to early to ask for feedback
 
  3.00 out of 4
12/18/2020 4:58:37 PM just got it today
 
  3.00 out of 4
3/9/2022 12:54:21 PM computor has always been slow. I blame ir on hughs net we live in a very rural america it is was 1 year old my wife bought it for me as a christmas last year
 
  3.00 out of 4
8/11/2021 10:00:34 PM new, setting up.
 
  3.00 out of 4
3/22/2022 8:16:05 PM The screen is nice and it runs fine, but I wish it could run bigger programs.
 
  3.00 out of 4
4/10/2021 11:14:18 AM C DRIVE APPEARS TO FILL UP TO THE POINT THAT I CAN'T GET THIS MACHINE TO DO SOME THINGS,LIKE PRINT. WORKING ON REMOVING JUNK NOW.
 
  3.00 out of 4
4/11/2021 3:41:23 PM i had a threat and forgot to download pcmatic on my new computer
 
  3.00 out of 4
6/26/2021 5:57:57 AM very slow internet
 
  3.00 out of 4
2/14/2021 2:49:19 PM Brand new don't even know how it performs
 
  3.00 out of 4
6/18/2022 10:28:12 AM Getting slower need it clean enough to support trust wallet and crypto transactions
 
  3.00 out of 4
2/16/2021 12:43:37 AM runs slow
 
  3.00 out of 4
4/17/2021 12:10:59 PM NEEDS MORE MEMORY
 
  3.00 out of 4
7/26/2020 2:23:01 PM Brand New HP so far so good
 
  3.00 out of 4
5/23/2020 10:02:09 PM New computer. Still not sure
 
  3.00 out of 4
7/24/2022 7:31:16 PM This PC appears to be operating well
 
  3.00 out of 4
7/22/2020 8:37:34 AM new computer
 
  3.00 out of 4
8/2/2020 8:22:26 PM Just a recent purchase, works good so far
 
  3.00 out of 4
7/20/2020 12:32:11 PM Can never tell if it is working
 
  3.00 out of 4
10/2/2020 11:19:28 PM Just purchased and only have a few hours of usage
 
  3.00 out of 4
10/6/2020 6:46:13 PM Brand new PC
 
  3.00 out of 4
9/17/2020 10:03:41 PM To early to tell completely how satisified
 
  3.00 out of 4
9/16/2020 10:53:48 PM Just got it
 
  3.00 out of 4
5/11/2020 9:37:43 PM New
 
  3.00 out of 4
3/25/2021 2:07:26 PM love pc matic jsut dont know about the pc
 
  3.00 out of 4
12/6/2020 8:25:38 AM This is a new laptop that I am adding to my account
 
  3.00 out of 4
1/25/2021 4:31:44 PM how do i get it listed on pnmatic. it's brand new
 
  3.00 out of 4
12/1/2020 3:05:56 AM New
 
  3.00 out of 4
6/5/2021 7:02:33 PM Brand new and has not been heavily used yet
 
  3.00 out of 4
1/21/2021 4:11:51 PM Brand new PC
 
  3.00 out of 4
1/17/2022 11:20:32 AM cheap shit
 
  3.00 out of 4
2/1/2021 2:36:10 PM I wish it had backlit keys
 
  3.00 out of 4
4/3/2021 5:25:55 PM The only issue I truely have with the PC is that it WILL NOT stay connected to the wifi. I am constantly getting "Network interrupted" and "WiFi not connected" messages. Restarting the PC and resetting the wifi seems to do nothing.
 
  3.00 out of 4
11/23/2020 10:56:56 PM works OK
 
  3.00 out of 4
11/29/2020 6:07:56 PM Not old enough to evaluate.
 
  3.00 out of 4
3/27/2021 8:39:03 AM i just got ot...for crying out loud
 
  3.00 out of 4
6/11/2021 3:34:54 PM Just got it. Not sure about if satisfied with it or not tey.
 
  3.00 out of 4
9/13/2021 1:08:47 PM It is a remote computer for an alternate work site. It runs slowly sometimes and I reboot when slow. That is not always the case.
 
  3.00 out of 4
1/20/2021 5:26:11 PM This is a new device.
 
  3.00 out of 4
1/18/2021 11:35:21 AM N?A
 
  3.00 out of 4
1/17/2021 2:42:26 PM The key board letters should be a different color very difficult to see Keyboard needs backlighting
 
  3.00 out of 4
11/21/2020 8:08:24 PM I do not like Microsoft Edge
 
  3.00 out of 4
11/27/2020 6:06:12 AM I am getting used to the new keyboard. I like the wrist rests. However, I dislike the the mouse pad. I am getting a regualar mouse.
 
  3.00 out of 4
6/18/2020 7:30:03 PM Too slow!
 
  3.00 out of 4
1/15/2021 4:25:29 AM Has been working ok
 
  3.00 out of 4
1/10/2021 7:26:33 PM New Compuuter - Just added PC Matic and running original scan
 
  3.00 out of 4
1/14/2021 7:09:47 AM New Computor
 
  3.00 out of 4
8/20/2020 8:35:35 PM this is a new computer
 
  3.00 out of 4
8/21/2020 6:04:49 PM just Recieived
 
  3.00 out of 4
3/6/2021 10:13:52 PM It gets a lot of ads
 
  3.00 out of 4
1/7/2021 5:34:27 PM did not like that virus protection comes on the laptop, always a pain to deal with when trying to add my own virus protection subscription
 
  3.00 out of 4
1/7/2021 7:51:43 AM new to me
 
  3.00 out of 4
8/23/2020 3:26:08 PM new, but had to convert the Windows 10-S to a version where Icould add Chrome and other software that Windows 10 S does not permit. I could not even install PC-Matic until I changed the Windows 10S to delete the control over the apps and software permitted. Computer is OK... Windows Is too controlling!
 
  3.00 out of 4
8/23/2020 12:12:35 AM i dont know yet i just got it
 
  3.00 out of 4
8/23/2020 12:30:44 AM just got it dont know yet
 
  3.00 out of 4
8/25/2020 4:25:51 PM Brand New
 
  3.00 out of 4
12/23/2020 8:25:10 PM this computer is new to me
 
  3.00 out of 4
10/16/2020 5:51:47 PM just bought we'll find out
 
  3.00 out of 4
8/10/2020 10:20:02 PM first time on this computer
 
  3.00 out of 4
11/3/2020 11:18:41 AM nice display
 
  3.00 out of 4
10/31/2020 1:59:57 PM Tjis is a brand new computer and I am still getting to know it. I was able to remove other Antivirus and install PCMatic. I feel good so far.
 
  3.00 out of 4
12/29/2020 9:13:09 AM Dont like the cloud based Office files
 
  3.00 out of 4
12/31/2020 7:08:59 PM THis is a refurbished computer. I havn't used it yet.
 
  3.00 out of 4
1/6/2021 11:26:31 AM I dislike Windows 10 Too many updates
 
  3.00 out of 4
9/8/2020 7:37:51 PM brand new but i have other HP
 
  3.00 out of 4
9/12/2020 6:27:16 PM first time scanning this computer, will answer again later
 
  3.00 out of 4
5/8/2021 11:16:10 AM start up slow
 
  3.00 out of 4
5/9/2021 2:09:41 PM This laptop-Andrea is not showing up as a new device after I logged in and ran a scan. Please advise.
 
  3.00 out of 4
9/10/2020 12:41:03 PM Just bought it.
 
  3.00 out of 4
9/13/2020 6:29:37 PM it took a long time and stayed very long checking my broadband!!!
 
  2.00 out of 4
10/20/2020 10:51:48 PM loaded video work software and it created all kinds of issues with freezing. This PC is brand new.
 
  2.00 out of 4
8/17/2020 11:54:55 PM PRINTING HARD dOWNLOADING FROM OUTLOOK
 
  2.00 out of 4
12/25/2020 10:10:49 AM Just purchased it believing it to have 1T memory. found out that was only cloud memory. False advertising.
 
  2.00 out of 4
6/14/2020 7:38:04 PM Unclear directions, could not find a pbone number to call, not even sure if we installed it correctly.
 
  2.00 out of 4
10/19/2020 9:11:47 PM It is very slow even with hughes net
 
  2.00 out of 4
8/27/2021 9:03:25 AM email issues
 
  2.00 out of 4
1/29/2021 12:57:39 PM MAGA HARD TIME GETTING THROUGH ACCOUNT LOGIN MESS
 
  2.00 out of 4
1/27/2021 1:20:05 PM slow
 
  2.00 out of 4
3/20/2021 12:55:27 PM Very slow scan speed.
 
  2.00 out of 4
1/8/2022 9:12:14 PM problems printing
 
  2.00 out of 4
12/28/2021 4:05:03 PM I am not satisfied with the general speed in which this pc operates epecially its boot up performance. Otherwise I am okay with it.
 
  2.00 out of 4
4/21/2021 8:33:20 PM Slow to load and respond.
 
  2.00 out of 4
6/17/2022 12:42:29 PM Slow Load Times
 
  2.00 out of 4
2/12/2021 5:25:46 PM Wireless is slow
 
  2.00 out of 4
2/1/2022 7:41:07 PM brand new and runs very slow
 
  2.00 out of 4
12/15/2020 11:27:48 AM Desktop display very dim & fuzzy, so are follow-on Windows for certain apps. Many app's graphics are not displayed correctly (i.e, no color).
 
  2.00 out of 4
3/6/2022 4:41:50 PM runs slow
 
  2.00 out of 4
10/3/2021 3:54:27 PM trouble with MS Office
 
  2.00 out of 4
11/10/2021 5:39:26 PM It is slow, and sometimes freezes
 
  2.00 out of 4
4/4/2023 8:05:53 PM slow boot up, seems to be running back ground programs
 
  2.00 out of 4
5/7/2023 10:19:56 PM To many pop ups in microsoft edge that it doesn't allow you to do anything, and even makes your keyboard unfunctional to a point. Windows 10 is horrible.....
 
  2.00 out of 4
12/23/2022 3:25:46 PM Runs slow sometimes, particularly for other users.
 
  2.00 out of 4
7/13/2022 11:08:58 PM its been dragging ass slow since i plugged it in
 
  2.00 out of 4
5/25/2022 2:10:21 PM It hasn't performed well since the day I purchased it.
 
  2.00 out of 4
3/27/2023 11:59:13 AM System is disjointed, confusing??????
 
  2.00 out of 4
7/9/2022 4:09:12 PM slow 3 33333333333333333333333333333333333333333333333333333333333333333
 
  2.00 out of 4
8/12/2022 9:23:40 PM Very slow to upload.
 
  2.00 out of 4
6/6/2023 2:10:29 PM It is slow
 
  2.00 out of 4
4/3/2023 12:49:35 PM It's very slow and freezes
 
  1.00 out of 4
6/6/2022 9:45:04 AM Had HP's for ears no troubled
 
  1.00 out of 4
2/28/2022 8:23:56 PM not user franly
 
  1.00 out of 4
3/19/2021 4:51:22 PM I just had to reload Windows
 
  1.00 out of 4
10/12/2020 7:12:02 PM This product is very user friendly. I appreciate when software is done correctly. Very easy to move around your site and dowloland and install your products.
 
  1.00 out of 4



USA Based Support

Unlimited Calls With a Technology Expert

Support Unlimited from PC Matic includes support and tech coaching via Phone, Email, Chat and Remote Assistance for all of your technology needs on computers, printers, routers, smart devices, tablets and more.
Annual Price
$100
Learn More

PC Matic Newsletter

Our weekly newsletter is packed with computer tips & tricks. As a bonus, receive monthly emails with exclusive offers.

Software

Support

Libraries

Forums