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Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

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Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP laptop 17-by3xxx.

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HP laptop 17-by3xxx Satisfaction Reviews

Average Satisfaction
 
  3.49 out of 4

Percent Freezing
6%

Percent Slow
17%
Make
HP
Model
laptop 17-by3xxx
PC Type
Portable
Total Votes: 1657
2%
 
4%
 
39%
 
56%
 


Date Comments Satisfaction
7/14/2023 11:53:39 AM suspicious emails
 
  4.00 out of 4
7/22/2022 3:51:14 PM I bought a pc with keys in comfortable position.
 
  4.00 out of 4
4/6/2023 12:49:44 PM I like the 17.3 screen, good responce in loading programs.
 
  4.00 out of 4
1/2/2023 2:28:59 PM seems to be running ok. may take a few seconds longer to boot up that when new
 
  4.00 out of 4
9/2/2023 2:02:44 AM I don't have any issues with this computer so far.
 
  4.00 out of 4
10/21/2022 3:35:06 AM SO FAR DO GOOD
 
  4.00 out of 4
10/27/2022 10:37:46 PM the hard drive is split with only 2 gigs on main drive and even though it is set up to put downloads etc to the other hard drive it won't
 
  4.00 out of 4
5/7/2022 12:36:32 PM Up until recently, it was a very good machine - then started slowing down and nothing I've done fixed it - thus decided it was time for PcMatic
 
  4.00 out of 4
8/29/2021 4:18:50 PM It is a new PC and runs very nicely
 
  4.00 out of 4
3/24/2022 1:05:57 PM So far easy to install but still working on additional items.
 
  4.00 out of 4
3/30/2022 2:36:34 PM its less than a year old and is running fast as expected
 
  4.00 out of 4
10/3/2021 7:43:52 AM quick service
 
  4.00 out of 4
12/25/2021 1:18:11 PM new
 
  4.00 out of 4
6/11/2021 11:46:06 AM 100
 
  4.00 out of 4
6/7/2021 1:22:35 PM Brand new computer so I don't know yet if I am satisfied with it
 
  4.00 out of 4
12/6/2021 10:38:40 AM I trust them love the service.
 
  4.00 out of 4
12/6/2021 10:14:51 PM just bought it
 
  4.00 out of 4
8/14/2020 11:54:28 AM great product
 
  4.00 out of 4
8/20/2020 12:22:04 PM It is new. Just setting it now.
 
  4.00 out of 4
8/23/2020 12:00:45 PM too new to evaluate
 
  4.00 out of 4
8/15/2020 10:37:39 AM new device
 
  4.00 out of 4
11/12/2020 7:22:09 PM new computer, just purchased
 
  4.00 out of 4
11/7/2020 11:30:34 PM This is a replacement for the Windows 7 laptop. Hopefully I will get10 to 15 years of use like I did with the Dell.
 
  4.00 out of 4
6/20/2020 5:34:09 PM I've been a user for a few years now and I wouldn't use anything else! I appreciate you are a United States company. Keep up the good work!
 
  4.00 out of 4
6/22/2020 11:30:35 AM This is a brand new laptop, not sure what the below answers are
 
  4.00 out of 4
11/15/2020 4:04:10 PM my computers just work and thats what i need
 
  4.00 out of 4
11/16/2020 7:11:06 PM new computer
 
  4.00 out of 4
11/16/2020 11:54:35 PM This is a brand new remanufactured laptop, lol, but my others run great because of PCMatic, I wish I new you a long time before.
 
  4.00 out of 4
11/19/2020 1:12:02 PM New laptop. First scan.
 
  4.00 out of 4
6/17/2020 4:15:38 PM new
 
  4.00 out of 4
6/16/2020 10:35:05 PM New computer purchased today
 
  4.00 out of 4
6/19/2020 6:42:09 PM it's new
 
  4.00 out of 4
6/14/2020 8:28:03 PM new one
 
  4.00 out of 4
6/12/2020 12:53:39 PM brand new
 
  4.00 out of 4
6/9/2020 9:24:14 PM it's brand new
 
  4.00 out of 4
6/11/2020 3:33:03 PM No problem now.
 
  4.00 out of 4
6/7/2020 2:26:02 AM It'a brand new HP
 
  4.00 out of 4
8/24/2020 10:15:29 PM new laptop
 
  4.00 out of 4
8/26/2020 7:09:27 AM It's a recent purchase replacing an old XP desktop. It had to be better.
 
  4.00 out of 4
11/28/2020 6:05:11 PM Start-up is very quick. Restarts are very quick.
 
  4.00 out of 4
6/30/2020 10:12:42 PM I have been satisfied since beginning with PCmatic. Although I have had some questions and getting to talk to you seems impossible
 
  4.00 out of 4
9/4/2020 10:28:28 AM its new
 
  4.00 out of 4
9/2/2020 3:31:02 PM new, like it
 
  4.00 out of 4
8/30/2020 3:51:05 PM It's new and fast.
 
  4.00 out of 4
8/27/2020 3:17:19 PM brand new computer
 
  4.00 out of 4
9/1/2020 9:17:36 AM Fair price for a more than adequate pc
 
  4.00 out of 4
8/31/2020 11:03:40 PM It is new and the latest.
 
  4.00 out of 4
6/24/2020 7:02:11 PM Its pretty new, need to use it awhile. So far (except for Microsoft trying to sell everything) it has worked fine.
 
  4.00 out of 4
6/23/2020 3:42:35 PM It is new.
 
  4.00 out of 4
6/23/2020 3:50:26 PM just started using this so far I like it did not like windows S
 
  4.00 out of 4
1/7/2021 12:37:41 PM New Laptop purchase in December.
 
  4.00 out of 4
1/5/2021 5:51:15 PM Keeps my systems clean and going strong. Strong like Trump
 
  4.00 out of 4
1/12/2021 9:00:19 PM just got for christmas
 
  4.00 out of 4
8/6/2020 7:19:43 PM Brand new
 
  4.00 out of 4
5/26/2020 6:27:10 PM so easy
 
  4.00 out of 4
2/22/2021 11:52:41 PM Brand new
 
  4.00 out of 4
7/3/2020 11:17:43 AM New computer, very little activity at this point.
 
  4.00 out of 4
3/9/2021 8:23:56 AM it's new
 
  4.00 out of 4
6/30/2021 2:09:27 PM The best antivirus of them all
 
  4.00 out of 4
10/30/2020 11:05:21 PM new Windows 10 Laptop
 
  4.00 out of 4
11/5/2020 6:58:56 PM This computer is fast, clean looking and is a delight to use.
 
  4.00 out of 4
4/20/2021 7:59:43 PM It seems to run very quickly
 
  4.00 out of 4
3/18/2021 10:07:00 AM sofar no problems witgh this computer
 
  4.00 out of 4
1/18/2021 7:07:23 PM ok
 
  4.00 out of 4
7/13/2021 11:08:02 AM new computer a year ago
 
  4.00 out of 4
1/18/2021 5:26:17 AM new, fast
 
  4.00 out of 4
4/2/2021 3:19:23 PM brand new pc
 
  4.00 out of 4
10/20/2021 6:32:41 PM all good
 
  4.00 out of 4
10/20/2021 10:58:05 AM Format,speed
 
  4.00 out of 4
4/23/2021 6:36:39 PM my husban has never had problems with his PC I have had some now I am covered and very happy to be. Thank you
 
  4.00 out of 4
5/6/2020 5:16:24 PM always fast and dependable
 
  4.00 out of 4
9/14/2020 2:31:40 PM brand new computer, just now starting to use it
 
  4.00 out of 4
4/26/2021 9:35:28 PM its brand new 1st day of ownership 4-26-21
 
  4.00 out of 4
7/8/2020 7:31:07 PM newly purchased
 
  4.00 out of 4
11/30/2020 9:57:57 PM Grate
 
  4.00 out of 4
12/6/2020 6:36:30 PM brand new computer
 
  4.00 out of 4
12/12/2020 9:15:44 AM Just bought it
 
  4.00 out of 4
12/10/2020 6:40:12 PM A good quality laptop with a respectable processor and excellent hard drive space.
 
  4.00 out of 4
9/21/2020 9:52:45 AM It's brand new
 
  4.00 out of 4
9/21/2020 12:42:29 PM it's new
 
  4.00 out of 4
9/16/2020 12:13:20 PM I have had PCMatic protection for about five years with no Viruses on my PC's
 
  4.00 out of 4
9/29/2020 10:38:11 AM new computer... want to keep it safe and fast
 
  4.00 out of 4
7/11/2020 8:02:01 AM I am grateful that I am now properly protected from the evil side of the internet...
 
  4.00 out of 4
7/13/2020 12:05:25 PM brand new. i expect a long useful life out of this PC.
 
  4.00 out of 4
2/3/2021 4:26:49 PM It's fast
 
  4.00 out of 4
1/26/2021 4:57:09 PM I tis new. No problems yet.
 
  4.00 out of 4
1/25/2021 3:29:44 PM this is a new laptop
 
  4.00 out of 4
12/12/2020 1:14:16 PM New computer (less than 2 months).
 
  4.00 out of 4
2/13/2021 1:50:57 PM I have had no problems since I first installed the program.
 
  4.00 out of 4
10/11/2020 3:36:00 PM Excellent product
 
  4.00 out of 4
9/30/2020 7:44:55 PM Brand New
 
  4.00 out of 4
10/7/2020 7:23:44 PM Brand new computer
 
  4.00 out of 4
10/7/2020 4:59:13 PM new
 
  4.00 out of 4
10/5/2020 4:29:41 PM Is a new lap top so is no problems at this time
 
  4.00 out of 4
10/1/2020 11:44:30 AM brand new computer
 
  4.00 out of 4
8/4/2020 8:29:30 PM brand new pc
 
  4.00 out of 4
8/6/2020 11:07:03 AM brand new never active
 
  4.00 out of 4
7/31/2020 10:37:34 AM This is HP laptop. Win 10 has been modified by HP which gets in the way when installing other programs and after windows updates.
 
  4.00 out of 4
1/3/2021 7:33:56 AM This PC is brand new so I'm very satisfied so far.
 
  4.00 out of 4
10/15/2020 6:31:37 AM New computer transferring software to it.
 
  4.00 out of 4
12/29/2020 6:21:08 PM Great Product!!
 
  4.00 out of 4
12/29/2020 9:13:09 AM Dont like the cloud based Office files
 
  3.00 out of 4
12/31/2020 7:08:59 PM THis is a refurbished computer. I havn't used it yet.
 
  3.00 out of 4
4/27/2021 6:20:43 PM Haven't really utilized the program yet. Just downloaded it.
 
  3.00 out of 4
10/16/2020 5:51:47 PM just bought we'll find out
 
  3.00 out of 4
8/2/2020 8:22:26 PM Just a recent purchase, works good so far
 
  3.00 out of 4
10/2/2020 11:19:28 PM Just purchased and only have a few hours of usage
 
  3.00 out of 4
10/6/2020 6:46:13 PM Brand new PC
 
  3.00 out of 4
2/14/2021 2:49:19 PM Brand new don't even know how it performs
 
  3.00 out of 4
2/16/2021 12:43:37 AM runs slow
 
  3.00 out of 4
12/13/2020 10:14:38 AM This is my first experience with PC Matic and I'm not too computer literate so I'm not sure what to expect right now. I'll know more later.
 
  3.00 out of 4
1/25/2021 4:31:44 PM how do i get it listed on pnmatic. it's brand new
 
  3.00 out of 4
5/23/2020 10:02:09 PM New computer. Still not sure
 
  3.00 out of 4
12/18/2020 4:58:37 PM just got it today
 
  3.00 out of 4
12/23/2020 8:25:10 PM this computer is new to me
 
  3.00 out of 4
2/1/2021 2:36:10 PM I wish it had backlit keys
 
  3.00 out of 4
7/26/2020 2:23:01 PM Brand New HP so far so good
 
  3.00 out of 4
7/22/2020 8:37:34 AM new computer
 
  3.00 out of 4
7/20/2020 12:32:11 PM Can never tell if it is working
 
  3.00 out of 4
9/16/2020 10:53:48 PM Just got it
 
  3.00 out of 4
9/17/2020 10:03:41 PM To early to tell completely how satisified
 
  3.00 out of 4
12/6/2020 8:25:38 AM This is a new laptop that I am adding to my account
 
  3.00 out of 4
12/1/2020 3:05:56 AM New
 
  3.00 out of 4
9/12/2020 6:27:16 PM first time scanning this computer, will answer again later
 
  3.00 out of 4
9/8/2020 7:37:51 PM brand new but i have other HP
 
  3.00 out of 4
9/10/2020 12:41:03 PM Just bought it.
 
  3.00 out of 4
5/11/2020 9:37:43 PM New
 
  3.00 out of 4
1/21/2021 4:11:51 PM Brand new PC
 
  3.00 out of 4
1/20/2021 5:26:11 PM This is a new device.
 
  3.00 out of 4
3/27/2021 8:39:03 AM i just got ot...for crying out loud
 
  3.00 out of 4
3/25/2021 2:07:26 PM love pc matic jsut dont know about the pc
 
  3.00 out of 4
4/3/2021 5:25:55 PM The only issue I truely have with the PC is that it WILL NOT stay connected to the wifi. I am constantly getting "Network interrupted" and "WiFi not connected" messages. Restarting the PC and resetting the wifi seems to do nothing.
 
  3.00 out of 4
4/17/2021 12:10:59 PM NEEDS MORE MEMORY
 
  3.00 out of 4
1/17/2021 2:42:26 PM The key board letters should be a different color very difficult to see Keyboard needs backlighting
 
  3.00 out of 4
1/15/2021 4:25:29 AM Has been working ok
 
  3.00 out of 4
1/14/2021 7:09:47 AM New Computor
 
  3.00 out of 4
1/18/2021 11:35:21 AM N?A
 
  3.00 out of 4
11/3/2020 11:18:41 AM nice display
 
  3.00 out of 4
10/31/2020 1:59:57 PM Tjis is a brand new computer and I am still getting to know it. I was able to remove other Antivirus and install PCMatic. I feel good so far.
 
  3.00 out of 4
8/10/2020 10:20:02 PM first time on this computer
 
  3.00 out of 4
11/21/2020 8:08:24 PM I do not like Microsoft Edge
 
  3.00 out of 4
11/23/2020 10:56:56 PM works OK
 
  3.00 out of 4
3/6/2021 10:13:52 PM It gets a lot of ads
 
  3.00 out of 4
4/10/2021 11:14:18 AM C DRIVE APPEARS TO FILL UP TO THE POINT THAT I CAN'T GET THIS MACHINE TO DO SOME THINGS,LIKE PRINT. WORKING ON REMOVING JUNK NOW.
 
  3.00 out of 4
4/11/2021 3:41:23 PM i had a threat and forgot to download pcmatic on my new computer
 
  3.00 out of 4
4/7/2021 1:44:51 PM i literally just sugned up and downloaded the program. IOt truly to early to ask for feedback
 
  3.00 out of 4
1/10/2021 7:26:33 PM New Compuuter - Just added PC Matic and running original scan
 
  3.00 out of 4
1/7/2021 5:34:27 PM did not like that virus protection comes on the laptop, always a pain to deal with when trying to add my own virus protection subscription
 
  3.00 out of 4
1/7/2021 7:51:43 AM new to me
 
  3.00 out of 4
1/6/2021 11:26:31 AM I dislike Windows 10 Too many updates
 
  3.00 out of 4
11/29/2020 6:07:56 PM Not old enough to evaluate.
 
  3.00 out of 4
6/18/2020 7:30:03 PM Too slow!
 
  3.00 out of 4
11/27/2020 6:06:12 AM I am getting used to the new keyboard. I like the wrist rests. However, I dislike the the mouse pad. I am getting a regualar mouse.
 
  3.00 out of 4
8/23/2020 12:30:44 AM just got it dont know yet
 
  3.00 out of 4
8/23/2020 12:12:35 AM i dont know yet i just got it
 
  3.00 out of 4
8/23/2020 3:26:08 PM new, but had to convert the Windows 10-S to a version where Icould add Chrome and other software that Windows 10 S does not permit. I could not even install PC-Matic until I changed the Windows 10S to delete the control over the apps and software permitted. Computer is OK... Windows Is too controlling!
 
  3.00 out of 4
8/25/2020 4:25:51 PM Brand New
 
  3.00 out of 4
8/21/2020 6:04:49 PM just Recieived
 
  3.00 out of 4
8/20/2020 8:35:35 PM this is a new computer
 
  3.00 out of 4
3/9/2022 12:54:21 PM computor has always been slow. I blame ir on hughs net we live in a very rural america it is was 1 year old my wife bought it for me as a christmas last year
 
  3.00 out of 4
12/9/2021 12:08:58 PM This is anew purchase, really have not done anything on it yet.
 
  3.00 out of 4
5/3/2021 3:41:10 PM device is new. dont know it well.
 
  3.00 out of 4
8/11/2021 10:00:34 PM new, setting up.
 
  3.00 out of 4
5/9/2021 2:09:41 PM This laptop-Andrea is not showing up as a new device after I logged in and ran a scan. Please advise.
 
  3.00 out of 4
5/8/2021 11:16:10 AM start up slow
 
  3.00 out of 4
5/6/2021 9:44:41 AM not sure yet
 
  3.00 out of 4
6/5/2021 7:02:33 PM Brand new and has not been heavily used yet
 
  3.00 out of 4
9/13/2021 1:08:47 PM It is a remote computer for an alternate work site. It runs slowly sometimes and I reboot when slow. That is not always the case.
 
  3.00 out of 4
6/11/2021 3:34:54 PM Just got it. Not sure about if satisfied with it or not tey.
 
  3.00 out of 4
1/17/2022 11:20:32 AM cheap shit
 
  3.00 out of 4
3/22/2022 8:16:05 PM The screen is nice and it runs fine, but I wish it could run bigger programs.
 
  3.00 out of 4
11/19/2022 1:26:00 PM colors are not good. very tiuchy
 
  3.00 out of 4
6/26/2021 5:57:57 AM very slow internet
 
  3.00 out of 4
9/17/2022 10:31:54 AM Has slowed down
 
  3.00 out of 4
8/5/2022 9:07:38 AM I wish that it would load quicker it takes a good amout of time to load initially otherwise at this time I can think of no other real issues
 
  3.00 out of 4
4/19/2022 6:06:45 PM It is new.
 
  3.00 out of 4
6/18/2022 10:28:12 AM Getting slower need it clean enough to support trust wallet and crypto transactions
 
  3.00 out of 4
8/13/2022 4:43:13 PM It tends to run slow.
 
  3.00 out of 4
2/25/2023 10:03:16 AM bought 2 years ago, then crashed and repaired by HP under warrantee. We had PCmatic prior and are now re-installing it. Also have PCmatic on 2 other family computere
 
  3.00 out of 4
3/8/2023 10:39:05 AM emails at times i get splatter of pages of ransomeware
 
  3.00 out of 4
3/6/2023 3:50:35 PM It is several yrs old and needs be replaced when I can afford it.
 
  3.00 out of 4
3/3/2023 1:58:32 PM goes to sleep for no known reason
 
  3.00 out of 4
6/14/2023 6:44:46 AM laptop scan is taking an extremely long time however the cell phone scan took one second.
 
  3.00 out of 4
8/11/2023 8:36:31 AM too soon to tell
 
  3.00 out of 4
7/24/2022 7:31:16 PM This PC appears to be operating well
 
  3.00 out of 4
10/7/2023 10:58:32 AM I just started using it
 
  3.00 out of 4
10/5/2023 1:29:50 PM not sure if puchased in 2022 or 2023
 
  3.00 out of 4
9/20/2023 10:41:31 PM It old, and I may replace it soon
 
  3.00 out of 4
1/18/2023 9:56:50 PM Legacy Apps
 
  3.00 out of 4
8/21/2023 11:36:35 AM Easy to use
 
  3.00 out of 4
8/7/2023 9:37:50 AM google browser keeps directing to bing
 
  3.00 out of 4
3/27/2023 11:59:13 AM System is disjointed, confusing??????
 
  2.00 out of 4
6/6/2023 2:10:29 PM It is slow
 
  2.00 out of 4
4/4/2023 8:05:53 PM slow boot up, seems to be running back ground programs
 
  2.00 out of 4
12/23/2022 3:25:46 PM Runs slow sometimes, particularly for other users.
 
  2.00 out of 4
7/9/2022 4:09:12 PM slow 3 33333333333333333333333333333333333333333333333333333333333333333
 
  2.00 out of 4
7/13/2022 11:08:58 PM its been dragging ass slow since i plugged it in
 
  2.00 out of 4
5/7/2023 10:19:56 PM To many pop ups in microsoft edge that it doesn't allow you to do anything, and even makes your keyboard unfunctional to a point. Windows 10 is horrible.....
 
  2.00 out of 4
6/17/2022 12:42:29 PM Slow Load Times
 
  2.00 out of 4
2/1/2022 7:41:07 PM brand new and runs very slow
 
  2.00 out of 4
5/25/2022 2:10:21 PM It hasn't performed well since the day I purchased it.
 
  2.00 out of 4
10/3/2021 3:54:27 PM trouble with MS Office
 
  2.00 out of 4
8/12/2022 9:23:40 PM Very slow to upload.
 
  2.00 out of 4
12/28/2021 4:05:03 PM I am not satisfied with the general speed in which this pc operates epecially its boot up performance. Otherwise I am okay with it.
 
  2.00 out of 4
1/8/2022 9:12:14 PM problems printing
 
  2.00 out of 4
11/10/2021 5:39:26 PM It is slow, and sometimes freezes
 
  2.00 out of 4
8/27/2021 9:03:25 AM email issues
 
  2.00 out of 4
3/6/2022 4:41:50 PM runs slow
 
  2.00 out of 4
6/14/2020 7:38:04 PM Unclear directions, could not find a pbone number to call, not even sure if we installed it correctly.
 
  2.00 out of 4
8/17/2020 11:54:55 PM PRINTING HARD dOWNLOADING FROM OUTLOOK
 
  2.00 out of 4
10/20/2020 10:51:48 PM loaded video work software and it created all kinds of issues with freezing. This PC is brand new.
 
  2.00 out of 4
10/19/2020 9:11:47 PM It is very slow even with hughes net
 
  2.00 out of 4
3/20/2021 12:55:27 PM Very slow scan speed.
 
  2.00 out of 4
4/21/2021 8:33:20 PM Slow to load and respond.
 
  2.00 out of 4
9/13/2020 6:29:37 PM it took a long time and stayed very long checking my broadband!!!
 
  2.00 out of 4
1/29/2021 12:57:39 PM MAGA HARD TIME GETTING THROUGH ACCOUNT LOGIN MESS
 
  2.00 out of 4
1/27/2021 1:20:05 PM slow
 
  2.00 out of 4
2/12/2021 5:25:46 PM Wireless is slow
 
  2.00 out of 4
12/25/2020 10:10:49 AM Just purchased it believing it to have 1T memory. found out that was only cloud memory. False advertising.
 
  2.00 out of 4
12/15/2020 11:27:48 AM Desktop display very dim & fuzzy, so are follow-on Windows for certain apps. Many app's graphics are not displayed correctly (i.e, no color).
 
  2.00 out of 4
10/12/2020 7:12:02 PM This product is very user friendly. I appreciate when software is done correctly. Very easy to move around your site and dowloland and install your products.
 
  1.00 out of 4
3/19/2021 4:51:22 PM I just had to reload Windows
 
  1.00 out of 4
2/28/2022 8:23:56 PM not user franly
 
  1.00 out of 4
6/6/2022 9:45:04 AM Had HP's for ears no troubled
 
  1.00 out of 4
4/3/2023 12:49:35 PM It's very slow and freezes
 
  1.00 out of 4



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